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Customer Questions & Answers

  • All(37)
  • Product Information(35)
  • Stock Status
  • Payment
  • About Shipping(1)
  • Others
Q

App Mi fit is function?

By Yoshikazu Ono Sep-19/2018 21:49:48

A

Hello Yoshikazu,


It can only  use YUNMAI APP.

Q

Hallo, does the scale support Garmin Connect aplication? Thx

By Igor Sep-02/2018 09:28:51

A

Hello Igor, 

No, it does not support Garmin application, it supports fitbit, apple health, and google fit.

Let me know if you need any help.

Q

Is the shipping price the same doesn't matter how many scales we order?

By Faris Apr-04/2018 14:59:10

A

Hello Faris,

You can see the shipping cost and delivery time during the checkout. 


Simply add the items you wish to purchase to your cart and select your delivery country. The available shipping methods and cost will then be displayed.


The delivery cost depends on the shipping method chosen, along with other factors such as weight, shipping time and the destination country.  


Q

Hello. Weight measure is in LBS or KG ?

By Jurgen Kruja Nov-30/2017 10:20:45

A

Hello Jurgen, 
It supports both LBS and KG, you can exchange it on APP.

Let me know if you need any help.

Q

If I buy the international white balance, will it work with the normal app in the app store? Or the Chinese message error will appear and I will need to download the app trough the link you provided in the description?

By Kim Aug-23/2017 02:24:15

A

Hello Kim, 


If you buy the international white balance, it will work with the normal app in the app store.

Thank you for your inquiry.

Q

Hello, does balance work with the S health app? In the app in the accessories section this scale appears. I would like to know if it is compatible and synchronized with S Health. Thank you

By Helder Rodrigues Feb-05/2017 20:00:57

A

Hello Helder,
I am sorry this item can not be work with S health now.

It can be connected with Apple health, google fit, fitbit.

Q

The video under product description with comparison between normal and international versions shows that both are the same except the qr code. Is this correct? If not please remove it because it confuses end customers

By Vass Jan-20/2017 19:41:56

A

Hello Vass,

Thank you for your inquiry.

Thank you for your kind advice, We will report this opinion to our colleagues and make a better change in the future. 

Thank you, Let me know if you need any help.

Have a nice day!


Q

Hello Friend! Do you have the international version? Do you have the link?

By Anderson Capelini Andrade Jan-18/2017 23:19:42

A

Hello Anderson,
Yes it have international version.

Please check it by below link:

http://www.gearbest.com/monitoring-testing/pp_362996.html   

Q

Bonjour je voudrais poser une question simple : si j’achète la version normal, est-ce que je pourrais l'utiliser avec l'application de contrôle en anglais Merci.

By ismail Jan-10/2017 20:43:01

A

Hello ismail,
Yes, you can.

Q

Hello, Does it compatibility with Runtastic APP? Thanks.

By Pablo Jan-09/2017 21:54:59

A

Hello Pablo,
It is not compatible with Runtastic APP. It just can work on YUNMAI APP.

Thanks for your attention.

Q

App Mi fit is function?

By Yoshikazu Ono Sep-19/2018 21:49:48

A

Hello Yoshikazu,


It can only  use YUNMAI APP.

Q

Hallo, does the scale support Garmin Connect aplication? Thx

By Igor Sep-02/2018 09:28:51

A

Hello Igor, 

No, it does not support Garmin application, it supports fitbit, apple health, and google fit.

Let me know if you need any help.

Q

Hello. Weight measure is in LBS or KG ?

By Jurgen Kruja Nov-30/2017 10:20:45

A

Hello Jurgen, 
It supports both LBS and KG, you can exchange it on APP.

Let me know if you need any help.

Q

If I buy the international white balance, will it work with the normal app in the app store? Or the Chinese message error will appear and I will need to download the app trough the link you provided in the description?

By Kim Aug-23/2017 02:24:15

A

Hello Kim, 


If you buy the international white balance, it will work with the normal app in the app store.

Thank you for your inquiry.

Q

Hello, does balance work with the S health app? In the app in the accessories section this scale appears. I would like to know if it is compatible and synchronized with S Health. Thank you

By Helder Rodrigues Feb-05/2017 20:00:57

A

Hello Helder,
I am sorry this item can not be work with S health now.

It can be connected with Apple health, google fit, fitbit.

Q

The video under product description with comparison between normal and international versions shows that both are the same except the qr code. Is this correct? If not please remove it because it confuses end customers

By Vass Jan-20/2017 19:41:56

A

Hello Vass,

Thank you for your inquiry.

Thank you for your kind advice, We will report this opinion to our colleagues and make a better change in the future. 

Thank you, Let me know if you need any help.

Have a nice day!


Q

Hello Friend! Do you have the international version? Do you have the link?

By Anderson Capelini Andrade Jan-18/2017 23:19:42

A

Hello Anderson,
Yes it have international version.

Please check it by below link:

http://www.gearbest.com/monitoring-testing/pp_362996.html   

Q

Bonjour je voudrais poser une question simple : si j’achète la version normal, est-ce que je pourrais l'utiliser avec l'application de contrôle en anglais Merci.

By ismail Jan-10/2017 20:43:01

A

Hello ismail,
Yes, you can.

Q

Hello, Does it compatibility with Runtastic APP? Thanks.

By Pablo Jan-09/2017 21:54:59

A

Hello Pablo,
It is not compatible with Runtastic APP. It just can work on YUNMAI APP.

Thanks for your attention.

Q

Can this item be shipped to Canada?

By Christopher Jan-03/2017 17:17:19

A

Hello Customer,

Yes, it can be shipped to your country.
Thank you.

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

Is the shipping price the same doesn't matter how many scales we order?

By Faris Apr-04/2018 14:59:10

A

Hello Faris,

You can see the shipping cost and delivery time during the checkout. 


Simply add the items you wish to purchase to your cart and select your delivery country. The available shipping methods and cost will then be displayed.


The delivery cost depends on the shipping method chosen, along with other factors such as weight, shipping time and the destination country.  


Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!