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Customer Q&A

  • All(31)
  • Product Information(29)
  • Stock Status(1)
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  • Others(1)
Q

Hi there. I have an Huawei P9 (I believe with a Type-C USB port). Will I be able to connect the endoscope and is it compatible? Thanks!

By Luc Dec-05/2018 15:28:07

A

Hello Luc, 

Thank you for your inquiry.  

Yes,it is ok.

Q

Hi, its compatible for Huawei p8Lite 2014?

By Nicola May-30/2018 15:59:18

A

Hello Nicola,

It is compatible with Huawei P8 Lite.

Q

Why the longer endoscope is cheaper than the shorter endoscope? If the cable is longer, is there a problem with the power supply?

By Alexandro May-16/2018 21:11:42

A

Hello Alexandro,

Endoscopes  of different diameters will not be the same price, the line length will  not affect the power supply, and the long lines have added chips to  ensure normal use.

Q

Does this endoscope works with Huawei p10 Lite? or do you sell any endoscopes that do work ?

By Bec Apr-14/2018 18:41:13

A

Hello Bec,

Yes, it works with Huawei P10 Lite.

Q

Does the endoscope is compatible with the iPhone 6S?

By Pawel Gal Mar-01/2018 14:30:00

A

Hello Pawel, 
It isn't compatible with the iPhone 6S.

Let me know if you need any help.

Q

Cubot H2 not supported. Compatible models is: http://www.camerafi.com/supported-devices/

By Striskovic Jun-07/2017 17:14:43

A

Hello Striskovic, 
Thanks for your inquiry.


Please note that it can be stored in the Android mobile phone

Q

Короче ничерта он на андроиде не работает!!!проверил на 3ёх смартфонах,зато на компе домашнем и на ноуте работает!а я покупал из за сотового!!!чё делать теперь?!?

By Кинстантин May-02/2017 22:54:46

A

Hello Кинстантин
For after sales issue, please go to our  Support Center here: http://support.gearbest.com/
For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.

Q

is this product in stock?

By lefteris Feb-25/2017 12:48:57

A

Hello lefteris,


Yes, this item is in stock now, welcome to order.

Thanks for your inquiry.

Q

1.do you have this product in stock? 2. can you send me with tracking number?

By lefteris Feb-12/2017 13:56:31

A

Hello lefteris,


  1. This item is in stock now, welcome to order.

  2. When we ship it out, we will send an confirmation email to you within tracking number.

Thanks for your inquiry.

Q

product works through a home computer but does not work through tablets and mobile phones

By rimohit Jan-24/2017 10:22:09

A

Hello rimohit  , 

It can only work for Android mobile phone.

Q

Hi there. I have an Huawei P9 (I believe with a Type-C USB port). Will I be able to connect the endoscope and is it compatible? Thanks!

By Luc Dec-05/2018 15:28:07

A

Hello Luc, 

Thank you for your inquiry.  

Yes,it is ok.

Q

Hi, its compatible for Huawei p8Lite 2014?

By Nicola May-30/2018 15:59:18

A

Hello Nicola,

It is compatible with Huawei P8 Lite.

Q

Why the longer endoscope is cheaper than the shorter endoscope? If the cable is longer, is there a problem with the power supply?

By Alexandro May-16/2018 21:11:42

A

Hello Alexandro,

Endoscopes  of different diameters will not be the same price, the line length will  not affect the power supply, and the long lines have added chips to  ensure normal use.

Q

Does this endoscope works with Huawei p10 Lite? or do you sell any endoscopes that do work ?

By Bec Apr-14/2018 18:41:13

A

Hello Bec,

Yes, it works with Huawei P10 Lite.

Q

Does the endoscope is compatible with the iPhone 6S?

By Pawel Gal Mar-01/2018 14:30:00

A

Hello Pawel, 
It isn't compatible with the iPhone 6S.

Let me know if you need any help.

Q

Cubot H2 not supported. Compatible models is: http://www.camerafi.com/supported-devices/

By Striskovic Jun-07/2017 17:14:43

A

Hello Striskovic, 
Thanks for your inquiry.


Please note that it can be stored in the Android mobile phone

Q

Короче ничерта он на андроиде не работает!!!проверил на 3ёх смартфонах,зато на компе домашнем и на ноуте работает!а я покупал из за сотового!!!чё делать теперь?!?

By Кинстантин May-02/2017 22:54:46

A

Hello Кинстантин
For after sales issue, please go to our  Support Center here: http://support.gearbest.com/
For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.

Q

1.do you have this product in stock? 2. can you send me with tracking number?

By lefteris Feb-12/2017 13:56:31

A

Hello lefteris,


  1. This item is in stock now, welcome to order.

  2. When we ship it out, we will send an confirmation email to you within tracking number.

Thanks for your inquiry.

Q

product works through a home computer but does not work through tablets and mobile phones

By rimohit Jan-24/2017 10:22:09

A

Hello rimohit  , 

It can only work for Android mobile phone.

Q

* Hey, it works in Zenfone 2 with Android 5.0?

By Maria Magdalena Jan-18/2017 00:49:24

A

Hello Maria, 

Thank you for your inquiry.

This item almost compatible with any Android devices.


Q

is this product in stock?

By lefteris Feb-25/2017 12:48:57

A

Hello lefteris,


Yes, this item is in stock now, welcome to order.

Thanks for your inquiry.

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Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

Hello. My product does not get read by my phone. It works for the computer, but not for the phone. I downloaded the app that is needed for the product, but it still does not read the product plugged into the phone. What should I do? Thank you.

By David Nov-09/2016 04:00:03

A

Hello David,
For after sales issue, please go to our  Support Center here: http://support.gearbest.com/ 
For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.