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Customer Q&A

  • All(24)
  • Product Information(23)
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  • Payment(1)
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Q

Can you tell me, if the tv box runs codec dolby true hd and dts hd master? Thanks

By Ricardo Apr-30/2018 19:29:40

A

Hello Ricardo,

It supports codec dolby true hd and dts hd master.

Q

Hey Is the device a universal version and supports Arabic language translation and writing? Is the electrical plug suitable for Saudi Arabia ?

By Abdullah Aug-14/2017 06:57:17

A

Hello Abdullah,


The device is the universal version and supports Arabic language translation and writing. The electrical plug is suitable for Saudi Arabia.

Thank you for your inquiry.


Q

Does this device operate the closed tv channels (hbo, telecine, espn and etc ...) just by plugging an internet cable into it? Or do I need to connect an external antenna to the device?

By Rodrigo Jun-16/2017 14:44:59

A

Hello Rodrigo,


The product is broadcast over the web. You can play the program via APP or webpage.

Q

Is this product support wifi connection

By Rito Dominguez Apr-20/2017 02:08:39

A

Hello Rito,

● 802.11ac 2 x 2 MIMO Dual-band WiFi (2.4GHz / 5GHz), offering a more stable WiFi signal to enjoy a higher quality video experience.

Q

Does this box work in Brazil?

By Hugo Feb-23/2017 13:45:19

A

Hello Hugo,

Thank you for your inquiry.

Yes, it can work in Brazil.

Please feel free to contact us if further questions.Thank you for your attention.


Q

What is the lowest internet speed this box requires to stream the videos.

By shahed Jan-14/2017 15:41:11

A

Hello shahed,

It is 4M.

Hope you enjoy shopping here with us.

Q

Is it rooted?

By Haris Jan-12/2017 21:45:42

A

Hi Pierre,


Thanks for your inquiry.

It is unrooted.

Have a nice day!

Q

Can I plug in a USB external disk with 2TB for movie database?

By Andre Videira Jan-02/2017 16:09:03

A

Hello Andre, 


Thank you for your inquiry.

Max. Extended Capacity: 64G .

I am sorry it's not able to use  a USB external disk with 2TB.

Q

Can you receive local area TV broadcasts over Minix NEO U1 streaming video player?

By Roger Dec-22/2016 18:52:18

A

Hello Roger
If you have installated of the corresponding Andrews APK, then you can receive local area TV broadcasts over Minix NEO U1 streaming video player

Q

Why cant it be updated to Kodi 17. If not nw are there plans to allow the device to be updated to Kodi 17?

By Michael Nov-24/2016 11:02:39

A

Hello Michael
You can download in Google playstore.

Q

Can you tell me, if the tv box runs codec dolby true hd and dts hd master? Thanks

By Ricardo Apr-30/2018 19:29:40

A

Hello Ricardo,

It supports codec dolby true hd and dts hd master.

Q

Hey Is the device a universal version and supports Arabic language translation and writing? Is the electrical plug suitable for Saudi Arabia ?

By Abdullah Aug-14/2017 06:57:17

A

Hello Abdullah,


The device is the universal version and supports Arabic language translation and writing. The electrical plug is suitable for Saudi Arabia.

Thank you for your inquiry.


Q

Does this device operate the closed tv channels (hbo, telecine, espn and etc ...) just by plugging an internet cable into it? Or do I need to connect an external antenna to the device?

By Rodrigo Jun-16/2017 14:44:59

A

Hello Rodrigo,


The product is broadcast over the web. You can play the program via APP or webpage.

Q

Is this product support wifi connection

By Rito Dominguez Apr-20/2017 02:08:39

A

Hello Rito,

● 802.11ac 2 x 2 MIMO Dual-band WiFi (2.4GHz / 5GHz), offering a more stable WiFi signal to enjoy a higher quality video experience.

Q

Does this box work in Brazil?

By Hugo Feb-23/2017 13:45:19

A

Hello Hugo,

Thank you for your inquiry.

Yes, it can work in Brazil.

Please feel free to contact us if further questions.Thank you for your attention.


Q

What is the lowest internet speed this box requires to stream the videos.

By shahed Jan-14/2017 15:41:11

A

Hello shahed,

It is 4M.

Hope you enjoy shopping here with us.

Q

Is it rooted?

By Haris Jan-12/2017 21:45:42

A

Hi Pierre,


Thanks for your inquiry.

It is unrooted.

Have a nice day!

Q

Can I plug in a USB external disk with 2TB for movie database?

By Andre Videira Jan-02/2017 16:09:03

A

Hello Andre, 


Thank you for your inquiry.

Max. Extended Capacity: 64G .

I am sorry it's not able to use  a USB external disk with 2TB.

Q

Can you receive local area TV broadcasts over Minix NEO U1 streaming video player?

By Roger Dec-22/2016 18:52:18

A

Hello Roger
If you have installated of the corresponding Andrews APK, then you can receive local area TV broadcasts over Minix NEO U1 streaming video player

Q

Why cant it be updated to Kodi 17. If not nw are there plans to allow the device to be updated to Kodi 17?

By Michael Nov-24/2016 11:02:39

A

Hello Michael
You can download in Google playstore.

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

what currency are your prices in?

By michael Aug-08/2016 00:52:42

A

Hello michael,
The price is in US Dollar.

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!