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Customer Questions

  • All(84)
  • Product Information(44)
  • Stock Status(3)
  • Payment(5)
  • About Shipping(28)
  • Others(4)
Q

is there a warranty on this model phone ?

By Вячеслав May-08/2017 12:02:08

A
Hello ВячеславPlease read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html
Q

O manual dele tem a lingua em português

By edineide Rodrigues do Carmo de assis May-03/2017 17:37:28

A
Hello edineide, There is only English Manual.
Q

I imported this product so I do not want to be charged for this purchase (Send as Dropshipping). And I want them to remove the company logo so that I can not be billed at customs.

By felipe Feb-26/2017 14:48:08

A
Hello felipe We support dropshipping. Please contact our support center for details.Here is the link: https://support.gearbest.com/ticket/ticket/indexTaxes do not come from us if any. Taxes are beyond Gearbest's control and only depend on the delivery country's regulations and policies. For more details: http://www.gearbest.com/about/faq.html
Q

Is the power adapter suitable for Australian Power Outlets

By David Feb-02/2017 12:41:10

A
Hello , Thank you for your inquiry.Package ContentsCell Phone: 1 Battery: 1 Power Adapter: 1 USB Cable: 1 Back Case : 1 English Manual : 1We will send you the adapter according to your shipping country. Thank you, Let me know if you need any help.Have a nice day!
Q

Has the HK or EU version thai as language?

By Andi Feb-02/2017 08:37:05

A
Hello Andi,Thank you for your inquiry.Language: Indonesian, Malay, Catalan, Czech, Danish, German, Estonian, English, Spanish, Filipino, French, Croatian, Italian, Latvian, Lithuanian, Hungarian, Dutch, Norwegian, Polish, Portuguese, Romanian, Slovak, Finnish, Swedish, Vietnamese, Greek, Turkish, Bulgarian, Russian, Serb, Ukrainian, Armenian, Hebrew, Urdu, Arabic, Persian, Hindi, Bengali, Thai, Korean, Burmese, Japanese, Simplified Chinese, Traditional Chinese  Thank you, Let me know if you need any help.Have a nice day!
Q

Do you have priority line? How select priority line to Portugal?

By dc Jan-06/2017 19:12:11

A
Hello dc, When you check out, you will see the option for priority shiping, then you can select it.
Q

Hve the pack Tempered Glass Screen Protector for Cubot Note S

By THANASIS Dec-26/2016 19:18:40

A
Hello Thanasis,Package ContentsCell Phone    1    Battery    1    Power Adapter    1    USB Cable    1    Back Case    1    English Manual    1    No glass.Thank you for your attention.
Q

Hi! It supports the Hungarian language?

By Pocokmaister Dec-15/2016 12:15:52

A
Hello Pocokmaister, It supports the Hungarian languageHope you enjoy shopping here with us.
Q

What size battery does this phone have? Thanks

By Lisa Dec-07/2016 20:36:08

A
Hello LisaThe size of battery is 10.10 x 6.55cm.Thanks for your attention.
Q

Is the phone unlocked? Thanks

By Shy Nov-24/2016 22:26:57

A
Hello Shy,This phone is unlocked for Worldwide use.  Thank you for your attention.