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Customer Q&A

  • All(18)
  • Product Information(16)
  • Stock Status
  • Payment
  • About Shipping(2)
  • Others
Q

Can a flickering LED bulb be used to replace bulb in your fixture? Specification: Bulb base: E27 E26 E14 B22 Voltage: AC110-240V Wattage:6. 5W Color: Yellow Color temperature: 1300K Three modes:?flickering mode, breathing mode, general lighting? Size: 65*137mm

By Paul DaS Apr-05/2018 02:38:31

A

Hello Paul,

No, sorry.

Q

I need about 600 of these in Jamaica within two weeks.

By Bare Group Jul-15/2017 04:07:19

A

Hello Bare,


For all wholesale inquiries, please fill in the wholesale inquiry section on the product page to get the best price.


Q

I need about 600 of these to be shipped to Jamaica within a two week turn around period. Can I get more info on ordering, packaging and express delivery options. I am seeking a reliable and trusted supplier for this and all future needs

By Bare Group Jul-15/2017 04:06:13

A

Hello Bare,


You can see the shipping costs and delivery time for your order during the checkout. 


Simply add your products to your cart and select the country of delivery, then the available shipping options and costs will be displayed. 


We have 3 methods of delivery, the estimated shipping times are below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html


Q

I wonder if I can charge my cell phone through the solar panel can I charge by plugging the cable into my cell phone?

By Carlos Caetano Jun-27/2017 15:14:36

A

Hello Carlos,


No, it is unable to charge the cell phone.

Thank you for your inquiry.

Q

Will the light indicator turn from red to green after fully charge?

By SK Apr-03/2017 02:16:58

A

Hello SK,

The the indicator light is red after full of power.

Please rest assured that the product has overcharge and discharge line protection function.

Q

is the fotovoltaic cell waterproof?, can it be placed outside the house?

By Joey Feb-23/2017 20:45:57

A

Hello Joey,


Thanks for your inquiry.


This lamp is not waterproof. It can be placed outside the house.

Q

On a full charge, how long will it stay lit?

By Joe Oct-29/2016 17:12:44

A

Hello Joe,

Thanks for your inquiry.

It will stay more than 4H.

Q

During the night time - How many hours does the light last?

By Joe Oct-29/2016 12:45:13

A

Hello Joe,

Thank you for your inquiry.

If it is full recharged, it will last about 3-4 hours.

Have a nice day!

Q

Hello, is the lamp waterproof? Thx Angelo

By angdeang Sep-28/2016 08:57:12

A

Hi,angdeang

Thanks for your inquiry.

The lamp is not waterproof.

Q

hey sir i just ordered ur product how can i see where is the product in aramex express can u tell me tips about it or send me a focused photo on the item name and the numbers? pls replay fast

By fadi Sep-07/2016 19:42:56

A

Hello fadi,
If you choose the registered air mail, then you can track the package .

Once your order has been shipped out, we will send a massage for you . 

Q

Can a flickering LED bulb be used to replace bulb in your fixture? Specification: Bulb base: E27 E26 E14 B22 Voltage: AC110-240V Wattage:6. 5W Color: Yellow Color temperature: 1300K Three modes:?flickering mode, breathing mode, general lighting? Size: 65*137mm

By Paul DaS Apr-05/2018 02:38:31

A

Hello Paul,

No, sorry.

Q

I need about 600 of these in Jamaica within two weeks.

By Bare Group Jul-15/2017 04:07:19

A

Hello Bare,


For all wholesale inquiries, please fill in the wholesale inquiry section on the product page to get the best price.


Q

I wonder if I can charge my cell phone through the solar panel can I charge by plugging the cable into my cell phone?

By Carlos Caetano Jun-27/2017 15:14:36

A

Hello Carlos,


No, it is unable to charge the cell phone.

Thank you for your inquiry.

Q

Will the light indicator turn from red to green after fully charge?

By SK Apr-03/2017 02:16:58

A

Hello SK,

The the indicator light is red after full of power.

Please rest assured that the product has overcharge and discharge line protection function.

Q

is the fotovoltaic cell waterproof?, can it be placed outside the house?

By Joey Feb-23/2017 20:45:57

A

Hello Joey,


Thanks for your inquiry.


This lamp is not waterproof. It can be placed outside the house.

Q

On a full charge, how long will it stay lit?

By Joe Oct-29/2016 17:12:44

A

Hello Joe,

Thanks for your inquiry.

It will stay more than 4H.

Q

During the night time - How many hours does the light last?

By Joe Oct-29/2016 12:45:13

A

Hello Joe,

Thank you for your inquiry.

If it is full recharged, it will last about 3-4 hours.

Have a nice day!

Q

Hello, is the lamp waterproof? Thx Angelo

By angdeang Sep-28/2016 08:57:12

A

Hi,angdeang

Thanks for your inquiry.

The lamp is not waterproof.

Q

Hi, does the lightbulb will light it self when its getting dark?

By Vaitulis Sep-06/2016 10:19:02

A

Hi,Vaitulis

Thanks for your inquiry.

The lightbulb will not light it self when its getting dark.

Q

Hello, please tell me how do I know if battery bulb is fully charged: - red light is turned off ? - red light is changing to green/blue ? Thank you.

By Richard Aug-24/2016 20:16:44

A

Hello Richard,

Thanks for your inquiry.

If battery bulb is fully charged,the red light will not chage to other color,it is still red.

Have a nice day.


Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

I need about 600 of these to be shipped to Jamaica within a two week turn around period. Can I get more info on ordering, packaging and express delivery options. I am seeking a reliable and trusted supplier for this and all future needs

By Bare Group Jul-15/2017 04:06:13

A

Hello Bare,


You can see the shipping costs and delivery time for your order during the checkout. 


Simply add your products to your cart and select the country of delivery, then the available shipping options and costs will be displayed. 


We have 3 methods of delivery, the estimated shipping times are below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html


Q

hey sir i just ordered ur product how can i see where is the product in aramex express can u tell me tips about it or send me a focused photo on the item name and the numbers? pls replay fast

By fadi Sep-07/2016 19:42:56

A

Hello fadi,
If you choose the registered air mail, then you can track the package .

Once your order has been shipped out, we will send a massage for you . 

Be the FIRST to Ask a question. Want G Points? Just Write a Review!