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Customer Questions

  • All(92)
  • Product Information(81)
  • Stock Status(2)
  • Payment
  • About Shipping(3)
  • Others(6)
Q

Hello, I have 3 pieces WD external hard drives. 1 Tb and 1,5 Tb and 2 Tb.Windows 7 system is compatible.Windows 10 system is ready and compatible. But you writing 128Gb hard drive is maximum. Is realy?

By Tamas Mar-25/2018 08:52:13

A
Hello Tamas,Max. Extended Capacity: 128G Maximum External Hard Drives Capacity: 128GB . Let me know if you need any further assistance. 
Q

s the memory expandable?

By Igor Feb-10/2018 22:01:48

A
Hello Igor, Maximum External Hard Drives Capacity: 128GB Let me know if you need any help.
Q

Hello can you tell me if it have any problem of overheating?

By Carmelo Sep-20/2017 16:43:32

A
Hello Carmelo,It doesn't have problem of overheating .
Q

Hello please can you tell me if it have any problem of overheating

By Carmelo Sep-20/2017 16:39:41

A
Hello Carmelo, It doesn't have a problem of overheating .
Q

IS possible to install windows server?

By Diogo Sep-13/2017 13:56:34

A
Hello Diogo,Yes, the system is Windows 10 . Let me know if you need any further assistance. 
Q

Where do I get it from? Do I hWhere do I get it from? Do I have to expect customs charges? Thanks Roberto

By Roberto Apr-22/2017 23:16:35

A
Hello Roberto,If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. For more details, please check your local customs website.See our FAQ's here: http://www.gearbest.com/about/faq.html 
Q

Where can y buy a charger for voyo v3. I need a second charger. Original charger is 5V 3A type C. I have tried with microUsb Chargers (5V 3A) and an adaptator microUSB to TypeC, without positive Is it selled an original charger in gearbest.com? or a compatible charger?

By Gus. A Jan-30/2017 22:02:43

A
Hello Gus,Thank you for your inquiry.For your reference:http://www.gearbest.com/voyo-v3-charger-_gear/.Thank you, Let me know if you need any help.Have a nice day!
Q

Hard disk is SSD ?

By Ivan Jan-24/2017 15:35:54

A
Hello Ivan,Thank you for your inquiry.Yes,Hard disk is SSD.Please feel free to contact us if further questions.Thank you for your attention.
Q

Hi, does it support MKV video format?

By Matt Jan-22/2017 07:15:58

A
Hello Matt, Thank you for your inquiry.I am sorry it doesn't support MKV video format.
Q

Is this computer I install Ubuntu?

By isaak Jan-10/2017 11:15:06

A
Hello isaak,It doesn't install Ubuntu.