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Customer Q&A

  • All(62)
  • Product Information(57)
  • Stock Status
  • Payment(1)
  • About Shipping(3)
  • Others(1)
Q

can this be used for other than apple devices....like samsung or oneplus andriod devices

By Kandi Kiran Kumar Jun-12/2017 15:55:44

A

Hello Kandi,

Yes, it can also be used for Windows and Android devices.

Let me know if you need any help.

Q

I tried reformatting to NTFS, now my Iphone or Ipad wont read it

By Erik Apr-23/2017 06:06:05

A

Hello Erik
For after sales issue, please go to our  Support Center here: http://support.gearbest.com/
For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.

Q

Is it compatible with the iPhone SE?

By Alex Jan-15/2017 07:05:32

A

Hello Alex,
Itcompatible with the iPhone SE

Q

Can I use this to transfer video files from a PC or Android device to a \n Apple device?

By Jim D. Sep-29/2016 01:21:45

A

Hi,Jim

Thanks for your inquiry.

You can transfer video files from a PC or Android device to an Apple device.

Q

Is it an NTFS format ? As usually there will be a problem using USB disks, then i have to format or change format FAT <-> NTFS. Is it working after disk format ?

By DY Sep-15/2016 12:30:45

A

Hello,DY,

It is FAT32 format.It is working after disk format.

Q

How can I use the App in English? It's only in chinese

By Al Sep-03/2016 09:28:09

A

Hello Al,

Thanks for your inquiry. You need to uninstall i-usb-storer APP and set your phone in English, then you can download i-usb-storer APP in APP store. Have a nice day.

Q

Hi, is it possible to download a movie from my Mac and watch it on my iPad? Best regards

By Pedro Sousa Aug-29/2016 13:30:16

A

Hello Pedro,

Thanks for your inquiry. You can download a movie from Mac and watch it on iPad. Have a nice day.

Q

Does it works with windows phone

By jose luiz Aug-25/2016 13:03:36

A

Hi,jose

Thanks for your inquiry.

Compatible with iOS / Windows / Android

It works with Windows phone.

Q

It's this product compartible with Apple

By Magdalena Aug-19/2016 04:23:35

A

Hello Magdalena,
Yes,it is compartible with Apple. Please feel free to order after reviewing it. 

Let me know if you need more assistance.

Q

Does it support English language?

By K. Vakalis Aug-11/2016 07:29:42

A

Hi,K.

Thanks for your inquiry.

It supports English language.

Q

can this be used for other than apple devices....like samsung or oneplus andriod devices

By Kandi Kiran Kumar Jun-12/2017 15:55:44

A

Hello Kandi,

Yes, it can also be used for Windows and Android devices.

Let me know if you need any help.

Q

I tried reformatting to NTFS, now my Iphone or Ipad wont read it

By Erik Apr-23/2017 06:06:05

A

Hello Erik
For after sales issue, please go to our  Support Center here: http://support.gearbest.com/
For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.

Q

Is it compatible with the iPhone SE?

By Alex Jan-15/2017 07:05:32

A

Hello Alex,
Itcompatible with the iPhone SE

Q

Can I use this to transfer video files from a PC or Android device to a \n Apple device?

By Jim D. Sep-29/2016 01:21:45

A

Hi,Jim

Thanks for your inquiry.

You can transfer video files from a PC or Android device to an Apple device.

Q

Is it an NTFS format ? As usually there will be a problem using USB disks, then i have to format or change format FAT <-> NTFS. Is it working after disk format ?

By DY Sep-15/2016 12:30:45

A

Hello,DY,

It is FAT32 format.It is working after disk format.

Q

How can I use the App in English? It's only in chinese

By Al Sep-03/2016 09:28:09

A

Hello Al,

Thanks for your inquiry. You need to uninstall i-usb-storer APP and set your phone in English, then you can download i-usb-storer APP in APP store. Have a nice day.

Q

Hi, is it possible to download a movie from my Mac and watch it on my iPad? Best regards

By Pedro Sousa Aug-29/2016 13:30:16

A

Hello Pedro,

Thanks for your inquiry. You can download a movie from Mac and watch it on iPad. Have a nice day.

Q

Does it works with windows phone

By jose luiz Aug-25/2016 13:03:36

A

Hi,jose

Thanks for your inquiry.

Compatible with iOS / Windows / Android

It works with Windows phone.

Q

Does it support English language?

By K. Vakalis Aug-11/2016 07:29:42

A

Hi,K.

Thanks for your inquiry.

It supports English language.

Q

Hi there. I want to know that, is this device compatible with samsung galaxy s6, s7, note4 and note5 ???

By Titu Aug-09/2016 15:29:49

A

Hello,

Thanks for your e-mail.

 Compatible with iOS / Windows / Android
Suitable for iPhone 5 / 5S / 6 / 6 Plus / 6S / 6S Plus / iPad Mini
External memory expansion for iPad / iPhone / iPad Touch 
Manage all your data directly on the iOS-device

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

Who con I pay to the mone to buy Usb

By Beyene Apr-03/2016 23:42:07

A

Hello Beyene,
Our website accepts following safe and secure payment methods:
1.PayPal
2.Pay by credit card directly
3.Pay by credit card via PayPal
4.Wire Transfer
5.Western Union
6.Pay by Boleto Bancario via Ebanx
Available payment methods depends on where are you from. Please add items to cart, click"proceed to checkout",then choose the destination country to check it.
If you pay by Wire Transfer,Western Union,please contact us for further details.

Q

Do you ship to Indonesia ?

By Irfan Hasan May-20/2016 03:47:47

A

Hello Irfan,
We ship everywhere in the world from the CN warehouse.

Q

Do you ship the 64GB PhotoFast i-FlashDrive HD 8Pin USB 3.0 Flash Disk to Ireland?

By Bill Sisk May-14/2016 08:26:34

A

Hello Bill,
We sent package worldwide from the CN warehouse and it can be shipped to Ireland.

Q

From where is this item shipped?

By Mary Mar-25/2016 20:44:13

A

Hello Mary,
It is shipped from China.

Q

It's this product compartible with Apple

By Magdalena Aug-19/2016 04:23:35

A

Hello Magdalena,
Yes,it is compartible with Apple. Please feel free to order after reviewing it. 

Let me know if you need more assistance.