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Customer Questions & Answers

  • All(38)
  • Product Information(34)
  • Stock Status(1)
  • Payment
  • About Shipping(1)
  • Others(2)
Q

Hello, Does it have two slots for ssd?

By Athena Jan-10/2017 13:52:42

A

Hello Athena,

Thank you for your inquiry.

One is for ssd and one is for 4G module or wireless network card.

Please feel free to contact us if further questions.

Thank you for your attention.


Q

Hello. Does it include keyboard? If not do you offer some bundle Tablet+Keyboard? How much does it weight with keyboard attached? Thanks in advance for answering these 3 questions

By Chazar Dec-08/2016 21:02:43

A

Hello Chazar,

The keyboard in the picture is not included.

You can refer to the link: http://www.gearbest.com/tablet-accessories/pp_329452.html?wid=21 for the keyboard.

The Tablet PC is 0.970 kg and the keyboard is 0.510 kg.

Thanks for your attention.

Q

Please inform me, if it is the product in eu stock to buy, because I buy because of the customs problems nothing more from china shipping! thank you

By gerhard Nov-23/2016 09:01:05

A

Hello gerhard,

Yes, the item is in stock now.

Welcome to buy items on our website.

Q

Is there a Windows button on the frame like on the Cube i7 Stylus?

By goba Nov-17/2016 11:31:44

A

Hello goba
Yes, there is a Windows button on the frame.

Q

Typ C charger included?

By Alm Nov-12/2016 17:09:20

A

Hello Alm,
The item  is CN  version, but we can send a right power adapter for you .

Q

Can I use this with "4K" external monitor via USB-C or some cable else. as 4K resolutions?

By tatsuo Nov-08/2016 02:02:29

A

tatauo.Thanks for your inquiries.

This item uses the new USB 3.1 Type-C port with its transmission speed 10 times faster than the traditional USB2.0. The USB plug is reversible. You can connect it in whichever way you want

Q

Is the ram possible expand?

By Luca Oct-28/2016 19:45:50

A

Hello Luca, 


Thank you for your inquiry.

I am sorry the RAM is 128G and you can not expand it.

Q

Hi, supports this pen? http://www.gearbest.com/tablet-pcs/pp_211007.html

By mstfcml Oct-27/2016 08:25:34

A

Hello mstfcml, 

Thank you for your inquiry.

Yes. This item supports for http://www.gearbest.com/tablet-pcs/pp_211007.html .

Q

What about charger? EU plug?

By Pericles Oct-26/2016 21:43:29

A

Hello Pericles, 


Thank you for your inquiry.

I am sorry,the charger is CN plug.

Q

Does this tablet also work with a pressure sensitive Wacom pen ?

By richard Oct-25/2016 05:30:41

A

Hello richard, 

Thank you for your inquiry.

This item supports 1024 level electromagnetic pen.


Q

Hello, Does it have two slots for ssd?

By Athena Jan-10/2017 13:52:42

A

Hello Athena,

Thank you for your inquiry.

One is for ssd and one is for 4G module or wireless network card.

Please feel free to contact us if further questions.

Thank you for your attention.


Q

Hello. Does it include keyboard? If not do you offer some bundle Tablet+Keyboard? How much does it weight with keyboard attached? Thanks in advance for answering these 3 questions

By Chazar Dec-08/2016 21:02:43

A

Hello Chazar,

The keyboard in the picture is not included.

You can refer to the link: http://www.gearbest.com/tablet-accessories/pp_329452.html?wid=21 for the keyboard.

The Tablet PC is 0.970 kg and the keyboard is 0.510 kg.

Thanks for your attention.

Q

Is there a Windows button on the frame like on the Cube i7 Stylus?

By goba Nov-17/2016 11:31:44

A

Hello goba
Yes, there is a Windows button on the frame.

Q

Typ C charger included?

By Alm Nov-12/2016 17:09:20

A

Hello Alm,
The item  is CN  version, but we can send a right power adapter for you .

Q

Can I use this with "4K" external monitor via USB-C or some cable else. as 4K resolutions?

By tatsuo Nov-08/2016 02:02:29

A

tatauo.Thanks for your inquiries.

This item uses the new USB 3.1 Type-C port with its transmission speed 10 times faster than the traditional USB2.0. The USB plug is reversible. You can connect it in whichever way you want

Q

Is the ram possible expand?

By Luca Oct-28/2016 19:45:50

A

Hello Luca, 


Thank you for your inquiry.

I am sorry the RAM is 128G and you can not expand it.

Q

Hi, supports this pen? http://www.gearbest.com/tablet-pcs/pp_211007.html

By mstfcml Oct-27/2016 08:25:34

A

Hello mstfcml, 

Thank you for your inquiry.

Yes. This item supports for http://www.gearbest.com/tablet-pcs/pp_211007.html .

Q

What about charger? EU plug?

By Pericles Oct-26/2016 21:43:29

A

Hello Pericles, 


Thank you for your inquiry.

I am sorry,the charger is CN plug.

Q

Does this tablet also work with a pressure sensitive Wacom pen ?

By richard Oct-25/2016 05:30:41

A

Hello richard, 

Thank you for your inquiry.

This item supports 1024 level electromagnetic pen.


Q

Can you recommend a good stylus pen for the cube i9?

By Davis Oct-10/2016 09:16:01

A

Hello Davis,

Thanks for your inquiry.

You can refer to it:

http://www.gearbest.com/tablet-accessories/pp_314890.html?wid=21

Have a nice day.


Q

Please inform me, if it is the product in eu stock to buy, because I buy because of the customs problems nothing more from china shipping! thank you

By gerhard Nov-23/2016 09:01:05

A

Hello gerhard,

Yes, the item is in stock now.

Welcome to buy items on our website.

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

Hi. Is it possible to send to lower price amount for easy customs clarification ? Thanks.

By Jack Jul-05/2016 21:47:12

A

Hello,

We are sorry for that, due to customs regulations we cannot declare a lower value on the invoice or declare the item as a gift.Taxes do not come from us if any.

Taxes are beyond Gearbest's control and only depend on the delivery country's regulations and policies.

Generally, import taxes can be reduced and in some cases avoided ( if applicable) with postal deliveries.
For more details: http://www.gearbest.com/about/faq.html.Taxes totally depends on the local customs policy.

The customer is solely responsible for customs tax and any other customs-related charges if exists.

Please consult your local customs office for more details before ordering.

Q

Can this run The sims 3

By Robinson Sep-19/2016 19:29:52

A

Hello, 

We are sorry for the delayed reply.

We have consulted our technician about it.

The tablet can run The sims 3.

Best Regards


Q

Windows10 , 32bit or 64bit ?

By yama Jun-28/2016 16:57:43

A

Hello yama,
It is 64bit windows 10.