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Customer Questions & Answers

  • All(19)
  • Product Information(13)
  • Stock Status(1)
  • Payment(2)
  • About Shipping(2)
  • Others(1)
Q

Tem estoque do produto?

By Elio Feb-05/2018 13:00:34

A

Hello Elio,


This is a popular product, but we are happy to inform you that it is in stock and available to purchase today. 

Please feel free to order it.


Q

can u put a fake and low price in invoice to skip customers ?

By Achouri Dec-02/2017 19:33:30

A

Hello Achouri,
Thanks for your inquiry.

Sorry that we cannot put a fake and low price in invoice to skip customers.

Q

I would like to have a lower price declared in the package, i can buy it now. Can you do it for me? i'll buy the 240GB version, it costs about 75 USD., can u declare something like 20/25 dollars?

By Luiz Nov-28/2017 03:36:55

A

Hello Luiz,

Unfortunately we cannot declare goods at a lower value than what the item is truly worth. We are sorry for this inconvenience. 

Q

This SSD has worked almost 1 year without any complaints. But ... now constantly disappears from the system ... It's a great pity.

By Konstantin Jul-10/2017 09:32:01

A

Hello Konstantin
For after sales issue, please go to our  Support Center here: http://support.gearbest.com/
For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.

Q

How many years of warranty does it have?

By José Francisco Apr-27/2017 15:02:47

A

Hello José,

It has one-year warranty.


Please review our warranty here: http://www.gearbest.com/about/warranty-and-return.html


Q

If I make payment for the product, how long does it take to be shipped out?

By Rufa Jan-06/2017 20:40:43

A

Hello Rufa,
Generally it can be shipped within 3-7 business days after the payment. The exact processing time varies depending on the item.
Please refer to our shipping estimation below:
1) Expedited Shipping: 3-7 working days 
2) Unregistered Air Mail & Registered Air Mail:10-40 working days
3) Priority Line : 5- 25 working days(Only for partial countries)
Learn more information about shipping from http://www.gearbest.com/about/shipping-methods.html 

Q

Hi, my laptop has two slots for occupied by 2x2gb of ram. If i install this ssd, it will only work wtih 2gb of ram?

By Jesús Oct-03/2016 10:43:14

A

Hi,Jesús

Thanks for your inquiry.

It will work with 2x2gb of ram.

Q

Hi. This product is using MLC memory components or TLC ?

By Damian Sep-08/2016 16:02:52

A

Hello Damian,

Thanks for your inquiry. This item uses TLC. Have a nice day.

Q

Is it possible to add SDRAM for cache? Or does it support 4GB SDRAM for system speed-up? Thanks!

By Ville L. Sep-08/2016 01:48:45

A

Hi,Ville

Thanks for your inquiry.

SDRAM: Support one module DDR3 up-to 4Gbits


Q

Can I use Original KingDian S280-120GB Solid State Drive 2.5 inch SSD Hard outside of my note book using for example ORICO 2599US3-V1 2.5 inch HDD / SSD External Enclosure with LED ?

By Valentina Jul-15/2016 19:39:53

A

Hello Valentina,

If your device have SATA 1.5 / 3.0 interface, the item can work with it.

Q

Tem estoque do produto?

By Elio Feb-05/2018 13:00:34

A

Hello Elio,


This is a popular product, but we are happy to inform you that it is in stock and available to purchase today. 

Please feel free to order it.


Q

This SSD has worked almost 1 year without any complaints. But ... now constantly disappears from the system ... It's a great pity.

By Konstantin Jul-10/2017 09:32:01

A

Hello Konstantin
For after sales issue, please go to our  Support Center here: http://support.gearbest.com/
For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.

Q

Hi, my laptop has two slots for occupied by 2x2gb of ram. If i install this ssd, it will only work wtih 2gb of ram?

By Jesús Oct-03/2016 10:43:14

A

Hi,Jesús

Thanks for your inquiry.

It will work with 2x2gb of ram.

Q

Hi. This product is using MLC memory components or TLC ?

By Damian Sep-08/2016 16:02:52

A

Hello Damian,

Thanks for your inquiry. This item uses TLC. Have a nice day.

Q

Is it possible to add SDRAM for cache? Or does it support 4GB SDRAM for system speed-up? Thanks!

By Ville L. Sep-08/2016 01:48:45

A

Hi,Ville

Thanks for your inquiry.

SDRAM: Support one module DDR3 up-to 4Gbits


Q

Can I use Original KingDian S280-120GB Solid State Drive 2.5 inch SSD Hard outside of my note book using for example ORICO 2599US3-V1 2.5 inch HDD / SSD External Enclosure with LED ?

By Valentina Jul-15/2016 19:39:53

A

Hello Valentina,

If your device have SATA 1.5 / 3.0 interface, the item can work with it.

Q

Hi friends, Which is the actual price of the item "Original Kingdian S280-120GB Solid State Drive 2.5 inch SATA3 SSD Hard Disk Interface"? In the "Deals" section indicates € 26.51, but the tab for the article shows €36.43. Regards

By sczsaroj Jul-01/2016 08:19:48

A

Hello sczsaroj,

Thanks for your inquiry. It costs 36.25USD. Have a nice day.

Q

Is this product compatible for laptops? In particular, I own a Toshiba Satellite C45-ASP4311FL

By Carlos Alvarado Jun-30/2016 18:58:38

A

Hello,

Yes, the item is compatible for laptops.

Q

Hi, will this disk work with Mac OS X?

By Patryk Jun-27/2016 00:00:33

A

Hello Patryk,
Yes, this would work with Mac OS X.

Q

Hello, What's the controller of this ssd? Best regards.

By Marcos Jun-08/2016 09:36:34

A

Hello Marcos,

Thanks for your inquiry.Controller Chip: SMI2256K.Have a nice day.

Q

You have stock of the product?

By Jaime Valenzuela A May-10/2016 16:00:30

A

Hi,

Yes, we have the item in stock now.

Welcome to buy items on our website.

Q

I would like to have a lower price declared in the package, i can buy it now. Can you do it for me? i'll buy the 240GB version, it costs about 75 USD., can u declare something like 20/25 dollars?

By Luiz Nov-28/2017 03:36:55

A

Hello Luiz,

Unfortunately we cannot declare goods at a lower value than what the item is truly worth. We are sorry for this inconvenience. 

Q

I can pay with Paypal? Can U declare 10$ for BRAZIL?

By Andre Jul-03/2016 17:57:29

A

Hello,

Yes, you can pay for your order by paypal.

We can declare lower price for you.

Q

can u put a fake and low price in invoice to skip customers ?

By Achouri Dec-02/2017 19:33:30

A

Hello Achouri,
Thanks for your inquiry.

Sorry that we cannot put a fake and low price in invoice to skip customers.

Q

If I make payment for the product, how long does it take to be shipped out?

By Rufa Jan-06/2017 20:40:43

A

Hello Rufa,
Generally it can be shipped within 3-7 business days after the payment. The exact processing time varies depending on the item.
Please refer to our shipping estimation below:
1) Expedited Shipping: 3-7 working days 
2) Unregistered Air Mail & Registered Air Mail:10-40 working days
3) Priority Line : 5- 25 working days(Only for partial countries)
Learn more information about shipping from http://www.gearbest.com/about/shipping-methods.html 

Q

How many years of warranty does it have?

By José Francisco Apr-27/2017 15:02:47

A

Hello José,

It has one-year warranty.


Please review our warranty here: http://www.gearbest.com/about/warranty-and-return.html