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Customer Questions & Answers

  • All(95)
  • Product Information(70)
  • Stock Status(3)
  • Payment(4)
  • About Shipping(14)
  • Others(4)
Q

How many lumens?

By alex May-01/2018 00:43:40

A

Hello Alex,

Please note that UC46+ is 800 lumens.

Q

can i connect it with Bein sport Receiver?? Also, Can i connect it to Speakers?? Thanks a lot.

By islam Apr-18/2018 20:48:46

A

Hello islam,

Hello, this projector supports HDMI interface and can support devices with HDMI interface. The projector supports external speakers, thanks.

Q

How far is the cable?

By pedro Mar-07/2018 13:55:51

A

Hello Pedro,

It is 140CM.Thank you.

Q

Hi, does the price include customs duties?

By Guilherme Oliveira Feb-06/2018 18:39:56

A

Hello Guilherme,


If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Q

Is this product uc46 or uc46 + ?

By Meet Soni Oct-30/2017 16:24:28

A

Hello Meet,


It's UC46 +  .


Model: UC46 + 

Q

How about the guarantee?

By Hari Oct-24/2017 13:03:39

A

Hello Hari,


Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q

Good afternoon. Can this product be shipped to Brazil?

By Ricardo Sep-23/2017 14:33:57

A

Hello Ricardo,
Yes.

We can ship to your country via 

Unregistered Air Mail    10 - 30 business days    FREE SHIPPING    

Registered Air Mail    15 - 25 business days    FREE SHIPPING    

Priority Line    15 - 25 business days    $1.95    

Expedited Shipping    3 - 7 business days    $42.07    


Q

Good afternoon. Can this product be shipped to Brazil?

By Ricardo Sep-23/2017 14:33:09

A

Hello Ricardo,
We can ship to your country via 

Unregistered Air Mail    10 - 30 business days    FREE SHIPPING    

Registered Air Mail    15 - 25 business days    FREE SHIPPING    

Priority Line    15 - 25 business days    $1.95    

Expedited Shipping    3 - 7 business days    $42.07    


Q

Ola! O produto pode ser enviado com código de rastreamento? para eu poder acompanhar a entrega?

By Wilson Toledo Aug-13/2017 21:36:40

A

Hello Wilson,


You can see the shipping costs and delivery time for your order during the checkout. 


Simply add your products to your cart and select the country of delivery, then the available shipping options and costs will be displayed. 


We have 3 methods of delivery, the estimated shipping times are below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days doesn't has tracking number.

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html


Q

Can I watch tv channels if I connect a DVB-T receiver on the HDMI port of the projector?

By dennis Jul-01/2017 16:26:24

A

Hello dennis, 


Yes, of course you can do this.

Thank you for your inquiry.

Q

How many lumens?

By alex May-01/2018 00:43:40

A

Hello Alex,

Please note that UC46+ is 800 lumens.

Q

can i connect it with Bein sport Receiver?? Also, Can i connect it to Speakers?? Thanks a lot.

By islam Apr-18/2018 20:48:46

A

Hello islam,

Hello, this projector supports HDMI interface and can support devices with HDMI interface. The projector supports external speakers, thanks.

Q

How far is the cable?

By pedro Mar-07/2018 13:55:51

A

Hello Pedro,

It is 140CM.Thank you.

Q

Is this product uc46 or uc46 + ?

By Meet Soni Oct-30/2017 16:24:28

A

Hello Meet,


It's UC46 +  .


Model: UC46 + 

Q

Can I watch tv channels if I connect a DVB-T receiver on the HDMI port of the projector?

By dennis Jul-01/2017 16:26:24

A

Hello dennis, 


Yes, of course you can do this.

Thank you for your inquiry.

Q

IT HAS TELEVISION CARD ?

By MUHAMMED NUR UDDIN Jun-28/2017 09:38:23

A

Hello MUHAMMED,
Thanks for your inquiry.

Sorry, the item does not have television card.

Q

when will you launch UNIC UC46 Mini WiFi Portable LED Projector with Miracast DLNA Airplay - EU PLUG BLACK in india and what would be cost of your projector

By deepak patel Jun-05/2017 05:50:57

A

Hello deepak,

This product can ship to India.

This product is now at discount and its product price is now 72.99USD.


You can see the shipping cost and delivery time during the checkout. 


Simply add the items you wish to purchase to your cart and select your delivery country. The available shipping methods and cost will then be displayed.


The delivery cost depends on the shipping method chosen, along with other factors such as weight, shipping time and the destination country.  


Q

Hi, I'm from Singapore. Can you advice if I should get EU or US plug? Thanks.

By Jane Jun-02/2017 12:57:21

A

Hello Jane,

Once you place an order, the product will come you with a plug that can suit for your country.


Let me know if you need any help.

Q

It have audio video output functiin or not.

By lovepreet singh May-11/2017 10:45:19

A

Hello lovepreet, 
It has.

Interface: Audio Out Port,AV,DC Port,HDMI,SD Card Slot,USB,VGA 

Q

Olá gostarias de saber a fonte de alimentação: 100-240V desse produto ela é compatível, a da minha cidade, que é 110-220 São luis no Maranhão

By Gilson May-02/2017 20:50:40

A

Hello Gilson, 


The Power Supply is 100-240V.

Q

218 Pieces left but "Out of stock" .. i cannot buy it but maybe you are having stock.

By alex May-29/2016 21:42:26

A

Hello,

The item is in stock now.

Welcome to buy items on our website.

Q

Do you have it available right now? If I order today - WHEN will you ship the item?

By Konstantin Mar-29/2016 17:08:11

A

Hi ,

We are pleased to inform it is available for purchase.Have a nice day.


Q

Please back price 66.6) immediately buy) I had to throw the card only the amount

By Johna Mar-25/2016 07:56:39

A

Hello Johna,

Thank you for your inquiry,it is now still in Flash Sale Price $69.99.We look forward to cooperating with you.


Q

Hi, does the price include customs duties?

By Guilherme Oliveira Feb-06/2018 18:39:56

A

Hello Guilherme,


If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Q

Could I receive a discount if I purchase 10 units? If so, how much would be the new per unit price? Thank you!

By Anthony Mar-02/2017 14:42:02

A

Hello ,

Thanks for your inquiry.

Please roll down the page and write the wholesale inquiry.

Then the related team will talk about with this issue with you.

Have a nice one.


Q

Hi, DO you deliver items for COD mode of payment here in SAUDI ARABIA?please let me know? Thank you

By Maria Nov-27/2016 22:23:10

A

Hello Maria,

Sorry that we don't accept COD. Thank you for your attention. 

Q

why I can´t not buy this flash sale with paypal

By Sharon Mar-29/2016 19:34:22

A

Hello Sharon,
Our website accepts following safe and secure payment methods:
1.PayPal
2.Pay by credit card directly
3.Pay by credit card via PayPal
4.Wire Transfer
5.Western Union
6.Pay by Boleto Bancario via Ebanx
Available payment methods depends on where are you from. Please add items to cart, click"proceed to checkout",then choose the destination country to check it.
If you pay by Wire Transfer,Western Union,please contact us for further details.

Q

Good afternoon. Can this product be shipped to Brazil?

By Ricardo Sep-23/2017 14:33:57

A

Hello Ricardo,
Yes.

We can ship to your country via 

Unregistered Air Mail    10 - 30 business days    FREE SHIPPING    

Registered Air Mail    15 - 25 business days    FREE SHIPPING    

Priority Line    15 - 25 business days    $1.95    

Expedited Shipping    3 - 7 business days    $42.07    


Q

Good afternoon. Can this product be shipped to Brazil?

By Ricardo Sep-23/2017 14:33:09

A

Hello Ricardo,
We can ship to your country via 

Unregistered Air Mail    10 - 30 business days    FREE SHIPPING    

Registered Air Mail    15 - 25 business days    FREE SHIPPING    

Priority Line    15 - 25 business days    $1.95    

Expedited Shipping    3 - 7 business days    $42.07    


Q

Ola! O produto pode ser enviado com código de rastreamento? para eu poder acompanhar a entrega?

By Wilson Toledo Aug-13/2017 21:36:40

A

Hello Wilson,


You can see the shipping costs and delivery time for your order during the checkout. 


Simply add your products to your cart and select the country of delivery, then the available shipping options and costs will be displayed. 


We have 3 methods of delivery, the estimated shipping times are below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days doesn't has tracking number.

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html


Q

if I will order this product, can you specify when you ship it that is a prize, or a gift, so I won't have to pay the custom taxes, whitch are quite high for everithing over 10$

By Covalschi Feb-19/2017 17:02:57

A

Hello Covalschi,


Sorry, due to customs regulations we cannot declare a lower value on the invoice or declare the item as a gift.

Thanks for your inquiry.

Q

What will be the Delivery Charges for India in Mumbai

By Sandeep Sep-23/2016 15:31:45

A

Hello Sandeep,                                                                                                                                                            

You can see the Shipping costs and delivery time during the check out. Steps to follow: 

1. Add your product to your cart

2. Enter your delivery country 

3. The shipping cost will be displayed automatically.  
The price shown on the on the product page is the item price, shipping cost is not included.
Delivery cost depends on the shipping method on many factors such as weight, shipping time and the destination country.  

Q

Hi ! Can UNIC UC46 delivered to Nepal ! If yes Will it directly be delivered to my home adress or should I get it from custom office .. Is there any representive/office/contact so that I can contact and get the items without loosing ? Pls reply I'm desperately need this item ?

By Amrit Sep-21/2016 18:06:31

A

Hello Amrit,

We can ship to Nepal, usually, we ship everywhere in the world from the CN warehouse.

We ship everywhere in the world from the CN warehouse. Usually the package can be delieveried to customer's door, while, for some countries, customer needs to got to their local post office to pick it up. Meanwhile, you can choose the shipping method with tracking number to track the package after dispatch. Also, any issue during the shipping, you can feel free to contact us any time.         

Thanks for your attention. 

Q

how much time it will be delivered in brampton canada

By amarjit jatana Aug-16/2016 15:57:58

A

Hello amarjit,
We generally require between 3-7 business days to arrange shipment upon payment. 

The exact processing time varies depending on the item.
Please refer to our shipping estimation below:
A. Expedited Shipping: Around 3-7 business days to arrive.
B. Standard Shipping: Between 7-10 business days to be delivered.
C. Flat Rate Shipping: Between 10-25 business days to be received.
For more shipping details http://www.gearbest.com/about/shipping-methods.html

Q

As consignment of this product to Venezuela if I use DHL services.

By Gilberto Jun-16/2016 16:57:17

A

Hello,

Yes, we can ship the item to you by DHL services.

Welcome to buy items on our website.

Q

do you deliver UAE?

By shankar May-22/2016 03:45:32

A

Hello shankar,
We sent package worldwide from the CN warehouse and it can be shipped to UAE.

Q

Is this product ships to india ? if so any additional cost ?

By thiagu May-19/2016 19:03:48

A

Hello thiagu,                                                                                                                                                   Yes, we ship to  india.

                                                            

You can see the Shipping costs and delivery time during the check out. Steps to follow: 1.Add your product to your cart 2. Enter your delivery country 3. The shipping cost will be displayed automatically.  
The price shown on the on the product page is the item price, shipping cost is not included.
Delivery cost depends on the shipping method on many factors such as weight, shipping time and the destination country.  


If you need to pay for the tax or not decide to the policy in your country, it was paid for to the customs in your local, not us.

You can go to learn the policy detail and you will know how to avoid the tax.

Before the order been sent out, you can tell us how to avoid the tax, we will try our best to do for you.


According to our website's policy import taxes are solely customer’s responsibility.

Please check this link http://www.$sitename.com/about/faq.html. 


Q

How about the guarantee?

By Hari Oct-24/2017 13:03:39

A

Hello Hari,


Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q

Qual valor estão declarando para envio ao Brasil? Em media esta demorando quanto tempo para chegar?

By Ed Dec-07/2016 21:39:07

A

Hello Ed,

Sorry, due to customs regulations we cannot declare a lower value on the invoice.

Generally it can be shipped within 3-7 business days after the payment. The exact processing time varies depending on the item.
Please refer to our shipping estimation below:
1) Expedited Shipping: 7-15 working days
2) Registered Air Mail:10-25 working days
3) Unregistered Air Mail:13-30 working days                           

4) Priority Line : 7 - 15 working days(Only for partial countries)
Learn more information about shipping from http://www.gearbest.com/about/shipping-methods.html

Q

you can write a small price for customs 15-16 euros?

By C Bilalov Jun-26/2016 10:25:15

A

Hello,

Yes, we can do for you.

Q

Hello Gearbest, sending the projector here for BRAZIL without importation rate? I wanted an answer. the product is UNIC UC46 Mini Portable WiFi Full HD LED ---------------------------------------------------------------------------------------------------------------------- Olá Gearbest, como enviame este projetor aqui para o BRASIL sem taxa de importaçâo? queria uma resposta. o produto é UNIC UC46 Mini WiFi Portable Full HD LED

By Zéca Mar-22/2016 19:26:32

A

Hello Zéca ,

Taxes are charged by your local customs office control and are covered by the customer . We recommend you ship the item by surface mail or ems to reduce or avoid ( if applicable) .Please refer to http://www.gearbest.com/about/faq.html