All
Product keywords
Please enter the email address account

Customer Q&A

  • All(30)
  • Product Information(17)
  • Stock Status(1)
  • Payment(2)
  • About Shipping(5)
  • Others(5)
Q

does it come with a charger

By hello May-17/2018 19:34:29

A

Hello,

Yes.
ackage Contents: 1 x RC Car ( Battery Included ), 1 x Charger ( with Cable ), 1 x Transmitter

Q

The cogs are metal?

By Maxime Jun-04/2017 13:07:23

A

Hello Maxime, 


Yes, the cogs are metal in this RC car.

Thank you for your inquiry.

Q

I want to send this product to Israel - what company will be used when using shipping with "Priority Line" shipping options ?

By asaf May-28/2017 09:06:10

A

Hello asaf,
Aramex.

Q

yes I have ordered a jlb cheetah truck and when I got it the fan was cracked and the esc is giving me a fit it will run good for about 5 min then it will stop I turn it off wait a few minutes and it will do the same thing what is a good upgraded esc for this truck that's not to expensive

By james trail Apr-25/2017 22:58:40

A

Hello james
For after sales issue, please go to our  Support Center here: http://support.gearbest.com/
For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.

Q

Is this rc car waterproof, and if so where can I get paddle tires to hydroplayne?

By Cohen Mar-04/2017 19:29:15

A

Hello Cohen,
Yes, this item is waterproof.

We are sorry that we don't have the paddle on sale currently.

Q

o produto vem com motor e bateria inclusos?

By João Pedro Franco da Silva Feb-20/2017 15:10:05

A

Hello João,

Package Contents

Package Contents: 1 x RTR RC Car, 1 x Battery, 1 x Charger(with Cable),1 x Remote Controller    



Q

Pode ser declarado um valor menor para nao ter impostos no brasil ?

By jeferson peixoto Feb-16/2017 22:21:35

A

Hello jeferson,
Sorry, we can not declare it as lower value.

Q

How about lipo battery size?

By Giuseppe Feb-10/2017 16:40:36

A

Hello Giuseppe


Thank you for your inquiry.

It is Battery: 11.1V 4000mah 30C Waterproof Li Battery. 

Thank you, Let me know if you need any help.

Have a nice day!


Q

What type of battery connector is it? Any recommendations for an extra/replacement batteries? Thansk

By Justin Feb-07/2017 22:54:24

A

Hello Justin,
Transmitter Power: 4 x 1.5V AA (not included) 
Car Power: Built-in rechargeable battery 

Q

Just wondering about the availability of part for this car as I'm having trouble finding any I.e parts that break during heavy use

By Baz Jan-21/2017 11:33:25

A

Hello Baz,

Thank you for your inquiry.

For your reference:http://www.gearbest.com/accessories-for-jlb-_gear/.

Thank you, Let me know if you need any help.

Have a nice day!


Q

does it come with a charger

By hello May-17/2018 19:34:29

A

Hello,

Yes.
ackage Contents: 1 x RC Car ( Battery Included ), 1 x Charger ( with Cable ), 1 x Transmitter

Q

The cogs are metal?

By Maxime Jun-04/2017 13:07:23

A

Hello Maxime, 


Yes, the cogs are metal in this RC car.

Thank you for your inquiry.

Q

o produto vem com motor e bateria inclusos?

By João Pedro Franco da Silva Feb-20/2017 15:10:05

A

Hello João,

Package Contents

Package Contents: 1 x RTR RC Car, 1 x Battery, 1 x Charger(with Cable),1 x Remote Controller    



Q

How about lipo battery size?

By Giuseppe Feb-10/2017 16:40:36

A

Hello Giuseppe


Thank you for your inquiry.

It is Battery: 11.1V 4000mah 30C Waterproof Li Battery. 

Thank you, Let me know if you need any help.

Have a nice day!


Q

What type of battery connector is it? Any recommendations for an extra/replacement batteries? Thansk

By Justin Feb-07/2017 22:54:24

A

Hello Justin,
Transmitter Power: 4 x 1.5V AA (not included) 
Car Power: Built-in rechargeable battery 

Q

Just wondering about the availability of part for this car as I'm having trouble finding any I.e parts that break during heavy use

By Baz Jan-21/2017 11:33:25

A

Hello Baz,

Thank you for your inquiry.

For your reference:http://www.gearbest.com/accessories-for-jlb-_gear/.

Thank you, Let me know if you need any help.

Have a nice day!


Q

Ciao 1) la macchina è completamente impermeabile? 2) la batteria che connettore utilizza? 3) Quanto tempo impiega la spedizione in Italia? 4) Devo pagare spese doganali? 5) I ricambi si trovano facilmente? 6) si può mettere una batteria 5000mAh 30C LiPo?

By murdock Jan-14/2017 00:39:38

A

Hello murdock,

Thank you for your inquiry.

It has Waterproof electrical parts which makes the whole car can show itself in all weathers and on any terrain;

Package Contents: 1 x RTR RC Car, 1 x Battery, 1 x Charger(with Cable),1 x Remote Controller;

For the shipping,please refer to this link http://prntscr.com/dvfx7d

Unfortunately, Tax totally depends on the local customs policy. The customer is solely responsible for customs tax and any other customs-related charges if exists. Please consult your local customs office for more details before placing the order.

Battery: 11.1V 4000mah 30C Waterproof Li Battery.

Thank you, Let me know if you need any help.

Have a nice day!


Q

Why the prize is different from the review? What is the real prize I thought is affordable?

By Gervert Jan-07/2017 02:44:30

A

Hello Gervert,
You need to select the product size according to your own measurements (in inches or cm).
Please check out the product’s measurements in the size chart  below the product information.

Q

So what does it come with my question is does it come with battery and battery charger Thank you

By Kathryn Rygaard Dec-07/2016 04:26:08

A

Hello Kathryn,

It comes with battery and battery charger.

Thanks for your attention.

Q

Hi just watch a review about this car on YouTube and price is $264 did the price just went up?

By Mark Dec-06/2016 05:37:58

A

Hello Mark,
It is $282.14 for the item now.

The price is based on the website shows.

Q

there are spear parts for this product?

By hilbert May-08/2016 05:59:18

A

Hi,

The item is in stock at the moment.

Q

Pode ser declarado um valor menor para nao ter impostos no brasil ?

By jeferson peixoto Feb-16/2017 22:21:35

A

Hello jeferson,
Sorry, we can not declare it as lower value.

Q

Is this price $274.99 in US dollars? I am in Australia,. Its not clear if it is displaying US dollars or Australian dollars. Please confirm asap

By Ash Sep-19/2016 23:28:47

A

Hello Ash,
You are welcome to view the price in different currencies at the top of our home page. However we only accept payments in US Dollar.
Once you pay by Paypal and credit card your order payment will be changed into USD automatically.

Q

I want to send this product to Israel - what company will be used when using shipping with "Priority Line" shipping options ?

By asaf May-28/2017 09:06:10

A

Hello asaf,
Aramex.

Q

What is the shipping time to the united states?

By Alex Sep-29/2016 15:15:00

A

Hello Alex,
We generally require between 3-7 business days to arrange shipment upon payment. The exact processing time varies depending on the item.
Please refer to our shipping estimation below:
A. Expedited Shipping: Around 3-7 business days to arrive.
B. Standard Shipping: Between 7-10 business days to be delivered.
C. Flat Rate Shipping: Between 10-25 business days to be received.
For more shipping details http://www.gearbest.com/about/shipping-methods.html 

Q

Do you ship in the Philippines? If yes, how much would be the total cost of freight and the item?

By Paul Jul-14/2016 12:46:59

A

Hello Paul,      


We ship it to Philippines.                                                                                                                                                                                                           

You can see the Shipping costs and delivery time during the check out. Steps to follow: 1.Add your product to your cart 2. Enter your delivery country 3. The shipping cost will be displayed automatically.  
The price shown on the on the product page is the item price, shipping cost is not included.
Delivery cost depends on the shipping method on many factors such as weight, shipping time and the destination country.  

Q

Hello Do you ship to Hawaii?

By Justin Mitchell Jul-09/2016 00:01:03

A

Hello,

Yes, we can ship the item to Hawaii.

Welcome to buy items on our website.

Q

Hi , why not appear any shipping method available for this product to Brazil ?

By Thomaz Jun-21/2016 02:00:07

A

Hello Thomaz,

Thanks for your inquiry. We apologize for this inconvenience, because of the limited shipping method, this item can't be shipped to your country now. We will improve it as soon as possible.

Q

yes I have ordered a jlb cheetah truck and when I got it the fan was cracked and the esc is giving me a fit it will run good for about 5 min then it will stop I turn it off wait a few minutes and it will do the same thing what is a good upgraded esc for this truck that's not to expensive

By james trail Apr-25/2017 22:58:40

A

Hello james
For after sales issue, please go to our  Support Center here: http://support.gearbest.com/
For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.

Q

Is this rc car waterproof, and if so where can I get paddle tires to hydroplayne?

By Cohen Mar-04/2017 19:29:15

A

Hello Cohen,
Yes, this item is waterproof.

We are sorry that we don't have the paddle on sale currently.

Q

What about is the top speed of the truck?

By Gavin Nov-14/2016 19:04:34

A

Hello Gavin, 


Thank you for your inquiry.

The Speed is 70 - 80 km/h.

Q

are extra batteries available?

By Roy May-25/2016 19:57:46

A

Hello Roy,

Thanks for your inquiry. We don't sell the spare parts for this product temporarily. Thanks for your attention. 


Q

How fast can it GO

By Kristján Mar-15/2016 12:25:16

A

Hi Kristján,

Thank you for your inquiry.

It can flip easily and with high speed max to 80km per hour, perfect choice of remote control buggy.