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Customer Q&A

  • All(66)
  • Product Information(55)
  • Stock Status(2)
  • Payment(3)
  • About Shipping(5)
  • Others(1)
Q

work on windows 7?

By Jesus Feb-17/2019 03:50:43

A

Hello Jesus,


Supports System: Mac OS,Win 2000,Win 2008,Win vista,Win XP,Windows 10,Windows 7,Windows 8,Windows 8.1 

Q

Does it work on ps4

By Tyler Dec-06/2018 22:09:12

A

Hello Tyler, 
No ,I am sincerely sorry that it does not .

Q

what is the length of the cable

By James Oct-17/2018 07:38:55

A

Hello James, 

Thank you for your inquiry.

It is 1.4M.

Q

HY iam from pakistan what is the payment process and what is delivery charges . the offer was cash on delivery ??

By syedmaqsoodmehdi Oct-07/2018 03:18:43

A

Hello Syedmaqsoodmehdi,

Sorry,there is no cash on delivery.

GearBest accepts the following safe and secure payment methods:

1. PayPal

2. Credit card via PayPal

3. Wire transfer

4. Boleto Bancario via Ebanx


Available payment methods depend on your country. Please add items to your cart and click "Proceed to checkout". Choose your destination country for a list of the available payment methods. 


If you would like to pay by wire transfer, please contact us for further details.

You can see the shipping cost and delivery time during the checkout. 


Simply add the items you wish to purchase to your cart and select your delivery country. The available shipping methods and cost will then be displayed.


The delivery cost depends on the shipping method chosen, along with other factors such as weight, shipping time and the destination country.  


Q

Compatible with windows 10 home?

By Jesus Manuel Jun-09/2018 05:17:45

A

Hello Jesus,

It is compatible with windows 10 home.

Q

Cuando traeran mas stock? tiene dias sin tener stock

By Max Apr-30/2018 16:02:05

A

Hello Max,


between: May 05 - May 08                                    

Q

this mouse and triple click

By Cliente Mar-05/2018 21:00:06

A

Hello Cliente,

I apologize for my late response.

There is extra right-click function,compared to a normal mouse double-click.Thank you.

Q

I want to know what each DPI setting is. The highest setting is 5500DPI, yes, but what is the dpi of the lowest setting, and so forth?

By Joe Nov-23/2017 03:47:33

A

Hello Joe,

It just can support 1600-2400-5500 DPI. 

Let me know if you need any further assistance. 


Q

What are all the DPI settings available on the mouse?

By Joe Nov-22/2017 06:43:40

A

Hello Joe,

Resolution: 5500DPI . 

Let me know if you need any further assistance. 


Q

How do I set the buttons on the side to a specific key for example e

By Hemish Sep-26/2017 18:50:46

A

Hello Hemish,

Sorry, it is not ok to set the buttons on the side to a specific key.

Q

work on windows 7?

By Jesus Feb-17/2019 03:50:43

A

Hello Jesus,


Supports System: Mac OS,Win 2000,Win 2008,Win vista,Win XP,Windows 10,Windows 7,Windows 8,Windows 8.1 

Q

Does it work on ps4

By Tyler Dec-06/2018 22:09:12

A

Hello Tyler, 
No ,I am sincerely sorry that it does not .

Q

what is the length of the cable

By James Oct-17/2018 07:38:55

A

Hello James, 

Thank you for your inquiry.

It is 1.4M.

Q

Compatible with windows 10 home?

By Jesus Manuel Jun-09/2018 05:17:45

A

Hello Jesus,

It is compatible with windows 10 home.

Q

Cuando traeran mas stock? tiene dias sin tener stock

By Max Apr-30/2018 16:02:05

A

Hello Max,


between: May 05 - May 08                                    

Q

this mouse and triple click

By Cliente Mar-05/2018 21:00:06

A

Hello Cliente,

I apologize for my late response.

There is extra right-click function,compared to a normal mouse double-click.Thank you.

Q

I want to know what each DPI setting is. The highest setting is 5500DPI, yes, but what is the dpi of the lowest setting, and so forth?

By Joe Nov-23/2017 03:47:33

A

Hello Joe,

It just can support 1600-2400-5500 DPI. 

Let me know if you need any further assistance. 


Q

What are all the DPI settings available on the mouse?

By Joe Nov-22/2017 06:43:40

A

Hello Joe,

Resolution: 5500DPI . 

Let me know if you need any further assistance. 


Q

How do I set the buttons on the side to a specific key for example e

By Hemish Sep-26/2017 18:50:46

A

Hello Hemish,

Sorry, it is not ok to set the buttons on the side to a specific key.

Q

Can you please give me the ISBN of the product

By Shahid Sep-26/2017 10:51:14

A

Dear Shahid,


Thank you for your inquiry.

Sorry, it does not have ISBN.

Q

Hello, do you still have the product in stock?

By Kevin Apr-09/2017 19:49:16

A

Hello Kevin,


This is a popular product, but we are happy to inform you that it is in stock and available to purchase today. 

Please feel free to order it.


Q

Do you have more such products ?

By MiB Gamers Feb-25/2017 09:00:24

A

Hello MiB,
Yes, this item is in stock now.

There are 110 pieces left.

Thanks for your interest.

Q

es producto se puede pagar en efectivo y esta en dolares o en euros

By johan hoyos May-24/2017 00:30:18

A

Hello johan, 


Language: English, Simplified / Traditional Chinese.

Q

este producto se puede pagar en efectivo

By johan hoyos May-23/2017 21:00:52

A

Hello johan,


The item can't be paid in cash.


Gearbest accepts the following safe and secure payment methods:

1. PayPal

2. Credit card via PayPal

3. Wire transfer

4. Western Union

5. Boleto Bancario via Ebanx


Available payment methods depend on your country. Please add items to your cart and click "Proceed to checkout". Choose your destination country for a list of the available payment methods. 


If you would like to pay by wire transfer or Western Union, please contact us for further details.


Q

Tem como pagar via boleto ?

By Douglas Apr-18/2017 15:19:17

A

Hello Douglas,

Yes, you can pay for your order by Boleto.

Q

HY iam from pakistan what is the payment process and what is delivery charges . the offer was cash on delivery ??

By syedmaqsoodmehdi Oct-07/2018 03:18:43

A

Hello Syedmaqsoodmehdi,

Sorry,there is no cash on delivery.

GearBest accepts the following safe and secure payment methods:

1. PayPal

2. Credit card via PayPal

3. Wire transfer

4. Boleto Bancario via Ebanx


Available payment methods depend on your country. Please add items to your cart and click "Proceed to checkout". Choose your destination country for a list of the available payment methods. 


If you would like to pay by wire transfer, please contact us for further details.

You can see the shipping cost and delivery time during the checkout. 


Simply add the items you wish to purchase to your cart and select your delivery country. The available shipping methods and cost will then be displayed.


The delivery cost depends on the shipping method chosen, along with other factors such as weight, shipping time and the destination country.  


Q

About how long does it take for it to come Via usa express?

By Leo Sep-09/2017 16:28:24

A

Hello Leo,
About 7-15 business days.

Q

Hello I have made the purchase of this product since I really need a mouse but I have several questions I would like to know how long could it arrive? I chose the first shipping option (unregistered air e-mail) I would also like to know if the shipment is to the buyer's house [Thank you]

By Alejandro Feb-12/2017 21:32:04

A

Hello Alejandro, 


Thank you for your inquiry.

The estimated shipping time of unregistered air mail is 10-25 business days.

Yes,the shipment is to buyer's house.

Q

Hello, I've just ordered this and chose the registered air mail. How will you send me the tracking number? By email? Thanks!

By Maria Carolina Feb-02/2017 04:59:19

A

Hello Maria,

Thank you for your inquiry.

When your order is shipped out, the shipment email would be sent to your email. 

Thank you, Let me know if you need any help.

Have a nice day!


Q

does it works with windows 7

By Luka Jul-16/2016 15:36:29

A

Hello Luka, 
This product waorks with Windows 7. Thanks for your attention.

Q

gostaria de saber se tem como compra e pagar via boleto

By douglas Feb-01/2017 23:31:45

A

Hello douglas,

Thank you for your inquiry.

Add the items you want to the Cart;

Proceed to check out;

Edit your shipping address, make sure your shipping country is Brazil;

Then you can see Bleto, select it then you can choose to print and pay by Ticket. 

Thank you, Let me know if you need any help.

Have a nice day!