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Customer Questions

  • All(50)
  • Product Information(41)
  • Stock Status
  • Payment(2)
  • About Shipping(5)
  • Others(2)
Q

Does the product have an invoice?

By Shirlene Santana May-25/2017 16:41:08

A
Hello Shirlene, We can send the invoice to you after shipment.
Q

It has update for android 6 via ota?

By Marciel Feb-14/2017 11:25:49

A
Hi  Android 5.1,Thanky you for your inquiry.It is Android 5.1Thank you for your attention. 
Q

Does the phone come with Google Play Store pre-loaded?

By Fox Dec-23/2016 22:26:08

A
Hello Fox,It has google play installed.
Q

Good Day!!! Upgrading to 6.0 is supported?

By fish Nov-19/2016 16:12:16

A
Hello fish,This Android/Windows device is designed to function specifically with the current Android/Windows OS installed on it.Any alterations such as upgrades, modding with custom ROMs, rooting or flashing the Android device with other firmware will automatically void the device's warranty.Please feel free to contact us if you have any questions.
Q

Good Day!!! Upgrading to 6.0 is supported?

By fish Nov-19/2016 16:12:15

A
Hello fish,This Android/Windows device is designed to function specifically with the current Android/Windows OS installed on it.Any alterations such as upgrades, modding with custom ROMs, rooting or flashing the Android device with other firmware will automatically void the device's warranty.Please feel free to contact us if you have any questions.
Q

It is not installed Android 6 system? You will not have to upgrade to Android 6?

By Alexandre Nov-06/2016 13:47:16

A
Hello Alexandre,System: Android 5.1This Android/Windows device is designed to function specifically with the current Android/Windows OS installed on it. Any alterations such as upgrades, modding with custom ROMs, rooting or flashing the Android device with other firmware will automatically void the device's warranty.Please feel free to contact us if you have any questions.
Q

its phone supports HSPA+ 900?

By Jose Hernández Sep-19/2016 08:30:15

A
Hi,JoseThanks for your inquiry.It supports HSPA+ 900.
Q

Can this product support LTE on T-mobile carrier? how do I know it support ?

By david Sep-17/2016 07:35:21

A
Hello david,Please confirm the network:2G: GSM 850/900/1800/1900MHz3G: WCDMA 900/2100MHz4G: FDD-LTE 800/900/1800/2100/2600MHzTip: Unlocked for Worldwide use. Please ensure local area network is compatible. Click herehttp://maps.mobileworldlive.com/  for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.Best Regards
Q

Hi, This product works in 4G: TDD / 2600 MHz / 38 band?

By Bogdan Ion Sep-13/2016 20:10:02

A
Hello Bogdan,This product works in 4G: TDD / 2600 MHz / 38 band. Thanks for your attention. 
Q

Works it in Italy ? Has it the Italian language ? thank you

By Antonino Sep-01/2016 13:45:13

A
Hello Antonino,It is unlocked for Worldwide use. Please ensure local area network is compatible. click here(http://maps.mobileworldlive.com/ ) for Network Frequency of your country. Please check with your carrier/provider before purchasing this item. Network:    2G: GSM 850/900/1800/1900MHz    3G: WCDMA 900/2100MHz    4G: FDD-LTE 800/900/1800/2100/2600MHzMeanwhile, please rest assured  that this phone is with Italian.    Thanks for your attention.