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Customer Questions & Answers

  • All(34)
  • Product Information(29)
  • Stock Status
  • Payment
  • About Shipping(3)
  • Others(2)
Q

Can it play ppt (power point) from USB?

By alex May-01/2018 00:48:15

A

Hello Alex,

We are sorry that it does not support this function.

Q

Boa noite gostaria de saber se eli tem bluetooth?

By Luara fly Nov-06/2017 22:06:25

A

Hello Luara ,


It doesn't support Bluetooth.


Bluetooth: Unsupport 

Q

Olá, tenho que pagar taxa de alfandega para o Brasil?

By Elias de Souza Cruz Oct-22/2017 02:31:27

A

Hello Elias,


If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Q

Does English manual provided ?

By Ronen Oct-15/2017 13:09:42

A

Hello Ronen,
Package Contents: 1 x S320 LCD Projector, 1 x Remote Control, 1 x Lens Cover, 1 x Audio Cable, 1 x Power Adapter, 1 x English Manual

Q

hi, maybe you could provide link for software upgrade file for this product?

By Andriusd Sep-27/2017 18:41:13

A

Hello Andriusd,

It does not have a system itself, so it does not need to be updated.

Q

Good evening. Can this product be shipped to Brazil?

By Ricardo Sep-23/2017 21:25:25

A

Hello Ricardo,
Yes, we can ship to your country via 

Unregistered Air Mail    10 - 30 business days    FREE SHIPPING    

Registered Air Mail    15 - 25 business days    FREE SHIPPING    

Priority Line    15 - 25 business days    $1.67    

Expedited Shipping    7 - 15 business days    $23.29    


Q

In description there is: External Subtitle Supported: Yes How to turn on the subtitles? What should be the format of subtitles?

By Michal Sep-06/2017 17:15:14

A

Hello Michal,


Projector only display function, the movie itself has subtitles it will display subtitles, if not will not show. 


Let me know if you need any further assistance. 


Q

Hi, Does this projector have wireless? Can I use the cell phone to stream the youtube on it, for example?

By André Jun-02/2017 23:05:33

A

Hello André, 
Thanks for your inquiry.

Please note that it is not wireless.

Q

Hi, is this item shipped for china or from EU?

By Michal Feb-23/2017 13:59:33

A

Hello Michal,

Thank you for your inquiry.

We will ship it from  China.

Please feel free to contact us if further questions.Thank you for your attention.


Q

Hi, I was wondering if I buy this produc In the emvox can you change the value of the note for less because of the tax here in Brazil? And how much can you decrease?

By Game Player Sniper Feb-04/2017 15:00:42

A

Hello Diego,


Sorry, due to customs regulations we cannot declare a lower value on the invoice or declare the item as a gift.

Thanks for your inquiry.

Q

Can it play ppt (power point) from USB?

By alex May-01/2018 00:48:15

A

Hello Alex,

We are sorry that it does not support this function.

Q

Boa noite gostaria de saber se eli tem bluetooth?

By Luara fly Nov-06/2017 22:06:25

A

Hello Luara ,


It doesn't support Bluetooth.


Bluetooth: Unsupport 

Q

Does English manual provided ?

By Ronen Oct-15/2017 13:09:42

A

Hello Ronen,
Package Contents: 1 x S320 LCD Projector, 1 x Remote Control, 1 x Lens Cover, 1 x Audio Cable, 1 x Power Adapter, 1 x English Manual

Q

hi, maybe you could provide link for software upgrade file for this product?

By Andriusd Sep-27/2017 18:41:13

A

Hello Andriusd,

It does not have a system itself, so it does not need to be updated.

Q

In description there is: External Subtitle Supported: Yes How to turn on the subtitles? What should be the format of subtitles?

By Michal Sep-06/2017 17:15:14

A

Hello Michal,


Projector only display function, the movie itself has subtitles it will display subtitles, if not will not show. 


Let me know if you need any further assistance. 


Q

Hi, Does this projector have wireless? Can I use the cell phone to stream the youtube on it, for example?

By André Jun-02/2017 23:05:33

A

Hello André, 
Thanks for your inquiry.

Please note that it is not wireless.

Q

I read it does not support MKV. What kind of files it does support?

By SOTIRIS Feb-02/2017 13:16:48

A

Hello SOTIRIS,

Thank you for your inquiry.

Support AV / USB 2.0 / VGA / HDMI / TF Card / Headset multimedia interfaces for DVD player, laptop computer, set-top boxes, gaming consoles, etc. 

Thank you, Let me know if you need any help.

Have a nice day!


Q

How can i watch tv with this projector?

By SOTIRIS Feb-02/2017 13:08:25

A

Hello SOTIRIS,

Thank you for your inquiry.

It is a projector, you can not use it to watch TV. 

Thank you, Let me know if you need any help.

Have a nice day!


Q

If there is no replacement lamp this projector is useless if anything happens to the lamp.What is the quarantee about that?

By SOTIRIS Feb-02/2017 12:56:57

A

Hello SOTIRIS,

 

Thank you for your inquiry.

For your reference:http://www.gearbest.com/about/warranty-and-return.html

Thank you, Let me know if you need any help.

Have a nice day!


Q

The picture says "Upgraded to Android version". Is Android installed in the projector or does it come with an Android usb stick?

By Aaron Jan-17/2017 14:38:17

A

Hello Aaron

Thank you for your inquiry.

To add an Andrews stick, you need to purchase additional configuration, this projector is without Andrew system. 

Thank you, Let me know if you need any help.

Have a nice day!


Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

Good evening. Can this product be shipped to Brazil?

By Ricardo Sep-23/2017 21:25:25

A

Hello Ricardo,
Yes, we can ship to your country via 

Unregistered Air Mail    10 - 30 business days    FREE SHIPPING    

Registered Air Mail    15 - 25 business days    FREE SHIPPING    

Priority Line    15 - 25 business days    $1.67    

Expedited Shipping    7 - 15 business days    $23.29    


Q

Hi, is this item shipped for china or from EU?

By Michal Feb-23/2017 13:59:33

A

Hello Michal,

Thank you for your inquiry.

We will ship it from  China.

Please feel free to contact us if further questions.Thank you for your attention.


Q

Can this S320 LCD Projector - US PLUG BLACK be shipped to Liberia, West Africa ?

By Daniel J. Mavolo Aug-29/2016 09:33:07

A

Hi,Daniel

Thanks for your inquiry.

We can ship it to Liberia.

Q

Olá, tenho que pagar taxa de alfandega para o Brasil?

By Elias de Souza Cruz Oct-22/2017 02:31:27

A

Hello Elias,


If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Q

Hi, I was wondering if I buy this produc In the emvox can you change the value of the note for less because of the tax here in Brazil? And how much can you decrease?

By Game Player Sniper Feb-04/2017 15:00:42

A

Hello Diego,


Sorry, due to customs regulations we cannot declare a lower value on the invoice or declare the item as a gift.

Thanks for your inquiry.