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Customer Questions

  • All(57)
  • Product Information(40)
  • Stock Status(5)
  • Payment
  • About Shipping(6)
  • Others(6)
Q

Hi, I'd like to know what is included? Are there accesories or items included?

By Alejandro Jul-10/2018 20:35:17

A
Package ContentsPackage Contents: 1 x Xiaomi Yi (Official EU. Edition) Action Camera ( with 1010mAh Battery ), 1 x USB Cable    
Q

Hi, Is there an available version send to Mexico?

By Beto May-08/2017 22:11:00

A
Hello Beto, It is an Official EU. Edition.Kindly check the product page description and confirm if it is suit you:http://www.gearbest.com/m-goods-sn-173618202.htm
Q

boa tarde, o produto tem garantia?

By diogo Apr-19/2017 16:51:42

A
Hello diogo, Please check our warranty here: http://www.gearbest.com/about/warranty-and-return.html  
Q

Good afternoon, I would like to know when this product will be in stock. Thanks

By Miguel Costa Apr-09/2017 13:42:55

A
Hello Miguel, Thank you for your inquiry.The item has been stopped producing.I am sorry to tell you that the date of stock is uncertain now.Check out our brand new products here: http://www.gearbest.com/new-products/Grab our best deals here: http://www.gearbest.com/gadget-deals.html
Q

Which revision of the camera is white and black and will there be a warranty service in Russia ?

By Zaur Mar-23/2017 12:37:57

A
Hello Zaur, It is Official EU. Edition.Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html 
Q

Which revision of the camera is white and black and will there be a warranty service in Russia ?

By Zaur Mar-23/2017 12:37:56

A
Hello Zaur, It is Official EU. Edition.Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html 
Q

Which revision of the camera is white and black and will there be a warranty service in Russia ?

By Zaur Mar-23/2017 12:37:52

A
Hello Zaur, It is Official EU. Edition.Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html 
Q

How long does it take from HK to Japan to receive the camera? approximately?

By Max Mar-23/2017 09:30:24

A
Hello Max,Generally it can be shipped within 3-7 business days after the payment. The exact processing time varies depending on the item.Please refer to our shipping estimation below:1) Expedited Shipping: 3-7 working days 2) Unregistered Air Mail & Registered Air Mail:10-40 working days3) Priority Line : 5- 25 working days(Only for partial countries)Learn more information about shipping from http://www.gearbest.com/about/shipping-methods.html 
Q

Hi! Is it the exact same product (New EU Edition) in both warehouses? I mean, Honk Kong option is cheaper, but I'm afraid it's a different version...Thanks :)

By Hector Mar-22/2017 09:27:19

A
Hello Hector, Thank you for your inquiry.Yes,it's same in different warehouses.
Q

Is it seriously UE version ? Battery in this version doesn't have 1010, it has 990.

By jaksel Mar-21/2017 14:15:55

A
Hello jaksel, It is Official EU. Edition version.Removable 1010mAh rechargeable battery