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Customer Q&A

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  • Product Information(42)
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Q

does xiaomi make a US plug style smart outlet?

By Tim Nov-28/2018 02:59:04

A

Hello Tim, 
It is CN plug.

Q

does it show the consumption of electricity? thanks!

By Felix Burdusa Nov-24/2018 22:55:20

A

Hello Felix, 
No ,I am sincerely sorry that it does not .

Q

Hello, will this socket work with my Aqara hub HomeKit model? Could I operate through HomeKit and make automation in the HomeKit app with other devices not from Xiaomi? Thanks

By Ondrej Oct-30/2018 19:53:39

A

Hello Ondrej, 

Xiaomi's products can only be controlled in Mijia APP.

Q

Would this be able to link with a google home and be controlled?

By Matthew Jan-18/2018 04:27:20

A

Hello Matthew,

We are sorry that the item is unable to support the functions.


Q

Can I choose the plug, or it is just with chinese plug?

By Rodrigo Aug-14/2017 13:00:09

A

Hello Rodrigo,


It is just with a Chinese plug.

Thank you for your inquiry.

Q

Do it support IFTTT?

By Randal Aug-04/2017 05:36:23

A

Hello Randal,

Sorry, it doesn't support IFTTT.

Q

Can this be switch on and off while I'm not at home? Over the internet but not connected phone in home wifi? Thank you.

By Matěj Jun-16/2017 21:06:49

A

Hello Matěj,


• Mobile phone remote control, you can switch power supply optionally when not at home (Mobile phones must be connected network) 

Q

Can I use this device in Taiwan? thanks and regards

By Robert L Jun-07/2017 01:09:42

A

Hello Robert,
Yes, you can use it in Taiwan.

Q

If the input is 110V the output is 110V or 220V?

By Reinhard May-02/2017 19:44:57

A

Hello Reinhard,

Please note that the Input Voltage (V) is AC 90 - 250V and the Output Voltage (V) is AC 180 - 250V.


Let me know if you need any help.

Q

Does it work only with Xiaomi gateway or as standalone?

By Antonis Mar-20/2017 08:36:02

A

Hello Antonis,
It is unable to connect with the  gateway directly.
Need to bind a separate home APP, then in the cloud  and the gateway interconnection.

Q

does xiaomi make a US plug style smart outlet?

By Tim Nov-28/2018 02:59:04

A

Hello Tim, 
It is CN plug.

Q

does it show the consumption of electricity? thanks!

By Felix Burdusa Nov-24/2018 22:55:20

A

Hello Felix, 
No ,I am sincerely sorry that it does not .

Q

Hello, will this socket work with my Aqara hub HomeKit model? Could I operate through HomeKit and make automation in the HomeKit app with other devices not from Xiaomi? Thanks

By Ondrej Oct-30/2018 19:53:39

A

Hello Ondrej, 

Xiaomi's products can only be controlled in Mijia APP.

Q

Would this be able to link with a google home and be controlled?

By Matthew Jan-18/2018 04:27:20

A

Hello Matthew,

We are sorry that the item is unable to support the functions.


Q

Can I choose the plug, or it is just with chinese plug?

By Rodrigo Aug-14/2017 13:00:09

A

Hello Rodrigo,


It is just with a Chinese plug.

Thank you for your inquiry.

Q

Do it support IFTTT?

By Randal Aug-04/2017 05:36:23

A

Hello Randal,

Sorry, it doesn't support IFTTT.

Q

Can this be switch on and off while I'm not at home? Over the internet but not connected phone in home wifi? Thank you.

By Matěj Jun-16/2017 21:06:49

A

Hello Matěj,


• Mobile phone remote control, you can switch power supply optionally when not at home (Mobile phones must be connected network) 

Q

Can I use this device in Taiwan? thanks and regards

By Robert L Jun-07/2017 01:09:42

A

Hello Robert,
Yes, you can use it in Taiwan.

Q

If the input is 110V the output is 110V or 220V?

By Reinhard May-02/2017 19:44:57

A

Hello Reinhard,

Please note that the Input Voltage (V) is AC 90 - 250V and the Output Voltage (V) is AC 180 - 250V.


Let me know if you need any help.

Q

Does it work only with Xiaomi gateway or as standalone?

By Antonis Mar-20/2017 08:36:02

A

Hello Antonis,
It is unable to connect with the  gateway directly.
Need to bind a separate home APP, then in the cloud  and the gateway interconnection.

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!