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Customer Questions

  • All(197)
  • Product Information(190)
  • Stock Status(1)
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  • About Shipping(2)
  • Others(4)
Q

Will this connect with aqara hub (gateway) via zigbee? And work with other products connected to the hub?

By M.K Jan-14/2020 07:18:40

A
Hello M.K,We are sorry that they are not compatible.Let me know if you need any further assistance. 
Q

Is it version for European servers?

By pitron Dec-15/2019 08:47:57

A
Hello pitron, It's China version.
Q

What is the input voltage for this device?

By Andrew lee Jul-13/2019 22:21:12

A
Hello Andrew,100~240V 50~60Hz
Q

Hello , I wanted to know the wireless range of temperature and humidity sensor..? Thanks.

By akbar May-10/2019 06:59:01

A
Hello Akbar, Humidity measuring accuracy is -3 - 3 percentTemperature range: -20 - 60 Deg.C
Q

Is this product compatible with Apple HomeKit using the Aqara Hub

By Luke Mar-02/2019 10:34:39

A
Hello Luke,   Sorry, it isn't.
Q

Hello, is it possible to connect and remotely control the Xiaomi Mijia Smart WiFi Socket directly from MI Home APP , without the Gateway ? Thanks

By Vali Jan-31/2019 09:37:17

A
Hello Vali,It does not require a gateway.
Q

Hello is it compatible with Aqara WSDCGQ11LM Temperature Humidity Sensor Smart Home Device?

By Cicikush Jan-24/2019 19:39:50

A
Hello Cicikush, No ,I am sincerely sorry that it is not .
Q

Hi, can you send an adapter for UK socket with my order please?

By walders Jan-17/2019 16:07:38

A
Hello Walders,We will send an adapter with all our products according to the order's country of delivery.
Q

Hello, is it compatible with Aqara Home application?

By Ado Jan-02/2019 19:39:01

A
Hello Ado, Thank you for your inquiry.Yes, it is compatible with Aqara Home application.
Q

if I buy in USA, will you provide correct power adapter?

By elbert Jan-02/2019 18:01:15

A
Hello Elbert,Please note that its package contains a CH plug, perhaps you can prepare a replacement connector.Let me know if you need any further assistance.