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Customer Questions

  • All(213)
  • Product Information(157)
  • Stock Status(12)
  • Payment(5)
  • About Shipping(24)
  • Others(15)
Q

What is the type of the usb ? micro usb?

By aris Jul-24/2018 08:20:38

A
Hello Aris,Yes, it has Micro USB Slot.
Q

Is this product going to be availiable soon? If yes when? Please do not answer that this product is out of stock because i see that. Please give a specific answer if it's going to be availiable and when! Thank you

By Giorgos Oct-08/2017 13:30:30

A
Hello Giorgos, We won't sale it.
Q

hi, when the phone will be avaiable? I see is out of stock now.

By cristina Sep-24/2017 07:40:57

A
Hello cristina, We are sorry this item is out of stock.
Q

hi, when the phone will be avaiable?.. I see now is out of stock.

By cristina Sep-24/2017 07:40:06

A
Hello cristina, We are sorry this item out of stock.
Q

Oukitel K6000 Pro dual stand by is 4g + 2g or 4g + 3g? When first sim is active, second will be 2G or 3G?

By Gurpreet Sep-14/2017 09:44:00

A
Hello Gurpreet,Network: 2G: GSM 850/900/1800/1900MHz3G: WCDMA 900/2100MHz4G: FDD-LTE 800/1800/2100/2600MHz. It will be 4g + 3g.Let me know if you need any further assistance. 
Q

Hi, I would like to know if 4G will work here in Australia or if you know of any issues that may stop it operating in Australia

By Jackson Winter Aug-01/2017 07:52:54

A
Hello Jackson, For the frequency issue, you need to check it in the link http://maps.mobileworldlive.com/ and the information as follows:Network: 2G: GSM 850/900/1800/1900MHz3G: WCDMA 900/2100MHz4G: FDD-LTE 800/1800/2100/2600MHz
Q

Purchased this phone new on ebay in February this year but is now not holding the charge,stated a one year manufactures Warranty who can I send the phone to to get fixed Great phone

By Danny mcCartney Jun-15/2017 18:09:21

A
Hello DannyFor after sales issue, please go to our  Support Center here: http://support.gearbest.com/For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.
Q

it comes with Android 6.0, would it be update to Nougat 7.0? how? thank you

By luca Jun-13/2017 18:03:47

A
Hello luca, Thanks for your inquiry.Any alterations such as upgrades, modding with custom ROMs, rooting or flashing the Android device with other firmware will automatically void the device's warranty.
Q

hello i'd like to know the battery...how long does it works? thank you...

By g.l. Jun-10/2017 06:06:54

A
Hello, g.l.Thank you for the inquiry.For standby times, it can work 360 hours.Normally, it can work 7-10 days.Please feel free to contact us if you have additional questions.
Q

What supports 4G network in Romania?

By Viorel Alecu May-18/2017 11:15:56

A
Hello Viorel, This phones supports 4G networks in Romania.