All
Product keywords
Please enter the email address account

Customer Questions

  • All(79)
  • Product Information(64)
  • Stock Status(4)
  • Payment(1)
  • About Shipping(5)
  • Others(5)
Q

When will it be available again ?

By lacrouze Oct-26/2017 18:21:41

A
Hello lacrouze, We are sorry we won't in stock.
Q

Which OS is installed ? android TV or simple android ?

By Connor Mar-01/2017 14:30:38

A
Hello Connor, Thank you for your inquiry.Android 5.1 OS.
Q

I wish to know if it supports 1TB external HD?

By Guilherme Dec-18/2016 23:43:21

A
Hello GuilhermeFor your problems,we need to contact with our product department confirm it.Please kindly wait 1-2 working days for our following e-mail.Thank you for your understanding.
Q

Hello. I wonder what language is supported in the system. ? The primary language of the system. Thank (I,M Brazilian - PT-BR)

By Michael Douglas Sousa Nov-03/2016 02:01:26

A
Hello Michael, It comes in English.Let me know if you need any help.
Q

I need this item with EU plug. Is it available?

By Csaba Varga Nov-02/2016 13:10:33

A
Hello Csaba, Thanks for your inquiry .I have checked the item information for you  ,this item will not available any more due to the supplier's issue .
Q

What is the default language on start up - Chinese or English? Also, can it be shipped to India? How long would it take to reach one of the metro cities?

By WW Oct-13/2016 05:34:37

A
Hello WW, It comes in English. The shipping time depends on the shipping method you choose. Please add the items to the cart and proceed to checkout, you will see all the shipping methods, and delivery time before you pay.  Thanks for your support.  
Q

Hi, im from Portugal, can i by this box from China whith "Portugal Via Priority Line" ?

By Almeida Oct-06/2016 14:54:41

A
Hello Almeida,We can ship it to Portugal via  Priority Line.
Q

hello ! is kodi pre-installed in this player with all channels ? also can i connect the player and my router with wireless ? And one last question, will you send it as a gift to avoid customs ? Thank you in advance

By Vasileios Oct-04/2016 10:18:58

A
Hello Vasileios,You need to download the channels.You can connect the player and router with wireless.We are sorry we can not send it as a gift.
Q

Hi, I am wondering if this box is working in Canada , how I can watch TV channel with Internet and which channel is possible to watch can you please give me more information about that, can I watch alive channel or not? please tell me how it works to watch TV channel in Canada.... thanks Paul

By Paul Oct-04/2016 03:16:42

A
Hello Paul,The box works in Canada.You can watch the local channels in apps like kodi.
Q

When I buy this item from EU warehouse does this mean I don't have to pay extra taxes or duty fees to customs ??

By Janssens Sep-29/2016 12:02:05

A
Hello Janssens,The item from EU warehouse is duty fees free.