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Customer Questions

  • All(22)
  • Product Information(19)
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  • Others(3)
Q

A bit confused, Please let me know can this item be used as both a WINDOWS AND AN ANDROID tablet. Thank you.

By jedf123 May-23/2017 01:56:01

A
Hello jedf123, No. The only system on this tablet is Android OS.Thank you for your inquiry.
Q

Hi, this tablet is compatible with this keyboard for teclast x16 PRO? http://www.gearbest.com/tablet-pcs/pp_271439.html Thanks Best regards Valerio

By Valerio Sep-30/2016 11:07:47

A
Hello Valerio,This table is not compatible with this keyboard for teclast x16 PRO. You can check this one: http://www.gearbest.com/tablet-accessories/pp_336280.htmlThanks for your attention. 
Q

Hi, I have two questions : 1) Is the back of the tablet is aluminum? 2) Is it possible to disassemble the back of the tablet as we need to print on it?

By Anis Sep-28/2016 15:31:53

A
Hello Anis,The back of the tablet is metallic. Meanwhile, you can't disassemble the back of the tablet. Thanks for your attention. 
Q

Does this come with Google Play store installed?

By Junaid Aug-24/2016 19:55:52

A
Dear Junaid, Thanks for your inquiry.Sorry it hasn't now,but you can download a on the Internet. Best regards
Q

When will EU warehouse Teclast X16 Plus

By Zsolt Aug-20/2016 21:50:21

A
Hello Zsolt,This item is not in stock in EU warehouse temporarily.Once it is back to our EU warehouse,we will update it on the website.Thank you for your attention.
Q

GPS ?

By JR junior Jul-11/2016 19:35:53

A
Hello JR,The item don't have GPS function.
Q

What is the return policy that you offer for this product?

By R.K.72 Jun-20/2016 09:37:51

A
Hello R.K.72,Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html 
Q

Is this tablet having windows OS or only Android OS?

By venkat Jun-06/2016 03:18:07

A
Hello venkat, This item comes with only Android 5.1 system.
Q

Hi, could I put a SIM card into this tablet? Since you say it has integrated 3G.

By Maurice Jun-01/2016 19:44:20

A
Hello, Sorry, this one does not have the integrated 3G.It only supports WIFI: 802.11b/g/n wireless internet.It has built-in 3G and does not suppport sim card.    Best Regards.
Q

is battary capacyty 28500?

By Roman Jun-01/2016 10:31:25

A
Hello Roman, Yes, it is 28500mWh. Thanks for your attention.