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Customer Questions

  • All(52)
  • Product Information(42)
  • Stock Status(1)
  • Payment(2)
  • About Shipping(6)
  • Others(1)
Q

I noticed a filled radio button warehouse options- US-LA. Also I see Dispatch: Ships between May 12 - May 15. Does this mean that it will ship from the US between these dates? I live in the US. Causing me to not have to wait the usual 10 -30 business days for shipping/

By Marshall May-12/2017 02:47:05

A
Hello Marshall,Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.Please refer to our shipping estimations below:1) Expedited Shipping: 3-7 business days 2) Unregistered Air Mail & Registered Air Mail: 10-40 business days3) Priority Line: 5-25 business days (Only available for certain countries)Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html 
Q

Ola bom dia, estou interessado em comprar este Teclast Tbook 10 2 in 1 Tablet PC - CHAMPAGNE a minha duvida é a seguinte ao comprar também bem o teclado ou bem sem teclado pois estou interessado no produto mas completo e já agora aproveito a perguntar também qual a forma que devo escolher para fazer o pedido para não pagar a alfandega em portugal agradeço resposta atentamente Luís Martins

By Luis Martins May-05/2017 10:32:11

A
Hello Luis, The keyboard in the picture is not includedPackage Contents:Tablet PC: 1 Charger: 1    If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. For more details, please check your local customs website.See our FAQ's here: http://www.gearbest.com/about/faq.html  
Q

What keyboard does this require please?

By Mark Mar-06/2017 05:42:02

A
Hello  Mark,  http://www.gearbest.com/tablet-accessories/pp_595434.html?wid=21 Please have a look at this item , it works for the PC.Thanks for your inquiry.
Q

Can you confirm how many USB ports this device has? I need at least 2 ports to allow simultaneous charging, and connection of USB devices to the tablet- if not this model, then do other Teclast 10.1" tablets have multiple USB ports?

By Matthew Feb-02/2017 03:01:20

A
Hello MatthewThank you for your inquiry.http://prntscr.com/e7nzxo, for your reference.  Thank you, Let me know if you need any help.Have a nice day!
Q

does it come with a pen

By Paulo Lavandeira Jan-26/2017 22:28:32

A
Hi Paulo,Please kindly note it doesn't come with a pen.Have a nice day.
Q

Can this item be shipped to Brazil?

By Pedro Benetti Jan-25/2017 03:08:39

A
Hello Pedro, Thank you for your inquiry.It can not be shipped to Brazil.In this case, these shipping methods are not available for the destination country in your address. Hence there is no shipping method option. We also hope the courier will improve.Thank you, Let me know if you need any help.Have a nice day!
Q

function GPS ?

By jpb Oct-24/2016 17:01:20

A
Hello jpb,There is no GPS function.Thanks for your inquiry and support.
Q

does it have google play store

By kennedy Oct-24/2016 13:04:35

A
Hello kennedy,You need to install the Google Store and others google applications by yourself after receiving it if you order this item.Please feel free to contact us if you have any questions.
Q

Please can you confirm that the capacity of battery is 22800mah? How many hours can display video? Thanks

By Alberto Oct-05/2016 12:03:23

A
Hello Alberto,Yes, the capacity of battery is 22800mah .It can last for about 6 hours .
Q

Where i can find the keyboard that is show in the picture, i already know is not inclided?

By Gabriel Estrada Oct-01/2016 13:44:03

A
Hello Gabriel,Yes,the keyboard is not included .We kindly suggest that you can choose this item, please kindly check the link :http://www.gearbest.com/tablet-accessories/pp_429779.html?wid=21 .