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Customer Questions

  • All(198)
  • Product Information(135)
  • Stock Status(9)
  • Payment(4)
  • About Shipping(36)
  • Others(13)
Q

Is this phone unlocked and work with any network and will it work with Irish networks?

By Cillian Mar-09/2018 19:02:54

A
Hello Cillian, For the issue, please check the frequency in the link http://maps.mobileworldlive.com/ and detailed information as follows:Network: 2G: GSM 850/900/1800MHz3G: WCDMA 900/2100MHz4G: FDD-LTE 800/1800/2100/2600MHz    If your country can support the bands, you can use it in your country.
Q

This phone is 0TG?

By nikos Jan-30/2018 08:58:53

A
Hello nikos, Please note that the item can support OTG function.Please let us know your decision soon.
Q

when you will put this phone available in spain, because right now is out of stock and i like to buy one (dont recomend to buy in hk warehouse because of the customs duties)

By Antonio Sep-28/2017 21:21:27

A
Hello Antonio, We don't have this plan yet.
Q

Hello, I was thinking to buy two or three of theese phones. May I have any discount? Ricky

By Riccardo Sep-02/2017 14:28:27

A
Hello Riccardo,For all wholesale inquiries, please fill in the wholesale inquiry section on the product page to get the best price.
Q

DO YOU HAVE THE PRODUCT FOR DELIVERY AT THE MOMENT? HOW MANY DAYS TO SEND IT?

By Thiago Poderoso Aug-01/2017 17:55:31

A
Hello Thiago,This item in stock now.Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.Please refer to our shipping estimations below:1) Expedited Shipping: 3-7 business days 2) Unregistered Air Mail & Registered Air Mail: 10-40 business days3) Priority Line: 5-25 business days (Only available for certain countries)Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html 
Q

Hello I want to ask you about shipping. how long it will takes to ship this product in Latvia?(by common free shipping) Thank you!

By godevil3 Jul-19/2017 18:31:56

A
Hello godevil3,Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.Please refer to our shipping estimations below:1) Expedited Shipping: 3-7 business days 2) Unregistered Air Mail & Registered Air Mail: 10-40 business days3) Priority Line: 5-25 business days (Only available for certain countries)Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html 
Q

Suport Greece Language

By Bill Jul-11/2017 08:10:09

A
Hello Bill,This phone supports Greece language.Thank you for your inquiry.
Q

Este produto é compatível com a 4G em portugal ? E o cartão sim português funciona nesse telemóvel?

By Marcio Ribeiro Jul-11/2017 07:15:27

A
Hello Marcio, For the phone, you can check related information in the link http://maps.mobileworldlive.com/ and as follows:Network: 2G: GSM 850/900/1800MHz3G: WCDMA 900/2100MHz4G: FDD-LTE 800/1800/2100/2600MHzAnd the phone can support dual SIM dual standby ( Micro SIM + Nano SIM ).
Q

Ele funciona o4G no Brasil?

By Geovane Jul-07/2017 16:43:36

A
Hello Geovane,The 4G is ok in Brazil.Network: 2G: GSM 850/900/1800MHz3G: WCDMA 900/2100MHz4G: FDD-LTE 800/1800/2100/2600MHzYou can check the link here http://maps.mobileworldlive.com/ 
Q

Does this phone on T-Mobile GSM1900, LTE700 or LTE1900? And does phone have mobile hot spot?

By Justo Jun-16/2017 12:01:33

A
Hello Justo, The item doesn't have the GSM1900, LTE700 or LTE1900 .In addition,it has mobile hot spot.