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Customer Questions

  • All(40)
  • Product Information(31)
  • Stock Status(2)
  • Payment
  • About Shipping(5)
  • Others(2)
Q

Hi there, Does this product support Persian language? Thanks

By Reza Jun-28/2017 00:47:28

A
Hello Reza,Sorry it can not  support Persian language.Let me know if you need any further assistance. 
Q

Can this phone support APN setting for prepaid SIM?

By mimasai Mar-15/2017 14:13:53

A
Hello mimasaiThank you for your inquiry.Generally in the network settings, you can view the apn access point option. Thank you, Let me know if you need any help.Have a nice day!
Q

When will this arrive back in stock to purchase please?

By Rushabh Feb-06/2017 22:18:11

A
Hello Rushabh, It can be sold out on our site due to the supplier issues.
Q

o celular vai funcionar no Brasil?

By preto Feb-05/2017 21:18:32

A
Hello preto,Network:    2G: GSM 850/900/1800/1900MHz    3G: WCDMA 900/1900/2100MHz    4G: FDD-LTE 800/1800/2100/2600MHzIt is unlocked for Worldwide use. Please ensure local area network is compatible.  click here: http://maps.mobileworldlive.com/   for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.Thanks for your inquiry.
Q

Does this phone have infra red sensor?

By Fil Jan-28/2017 17:07:39

A
Hi Fil,Thank you for your inquiry.It dose not have infra red sensor.
Q

Hi, can you tell me if and how much UAE customs will charge for shipments to Dubai? Thanks Chris

By Chris Jan-20/2017 10:50:58

A
Hello Chris, Unfortunately, taxes on all our products are subject to the local customs policy. The customer is solely responsible for customs taxand any other customs related charges if any exist. Please feel free to consult your local customs office for more details before ordering. Thank you for your inquiry.
Q

Hi, I can't find the "Germany Express" shipping option. Is it available for this phone and how can I book it? Thanks and regards, Chris

By Chris Jan-19/2017 21:59:12

A
Hello Chris, The shipping method depends on the destination country and item, when you check out,if there is no option for German Express, then it means we can not ship it out by Germany Express.
Q

Buenos días quiero saber si tu producto es compatible con la re de mi país (México)? el servicio que usare sera TELCEL. Saludos

By Ariel Humberto Jan-18/2017 23:04:57

A
Hello Ariel, It can compatible with TCLCEL network in Mexico.
Q

i live in the uk so the hcrger/adaptor will it support uk sockets

By Govindas Jan-18/2017 22:19:30

A
Hello Govindas, We will offer you the EU plug in the package, please feel free to order it.
Q

is it in stock and how long will it take to get to uk

By Govindas Jan-18/2017 22:08:22

A
Hello Govindas, It is in stock.The estimated shipping time for registered shipping is 15-30 business days after we ship it out.The estimated shipping time for priority shipping is 7-15 business days after we ship it out.The estimated shipping time for expedited shipping is 3-7 business days after we ship it out.