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Customer Questions & Answers

  • All(21)
  • Product Information(17)
  • Stock Status
  • Payment
  • About Shipping(4)
  • Others
Q

Hello! The speaker is waterproof? Thanks for the answer!

By Dave Jun-27/2018 23:24:21

A

Hello Dave,

No, sorry.

Q

Hello Gearbest, Can I connect my phophe to two speakers at the same time? Thanks

By José Silva Jan-23/2018 18:33:08

A

Hello José,
Thanks for your inquiry.

Sorry, you cannot connect your phophe to two speakers at the same time.

Q

how will i know the battery status whether it is fully charged or nearing zero ? thanks

By sumeet Nov-19/2017 04:43:31

A

Dear sumeet,


Thank you for your inquiry.

It will be prompted when the battery status is fully charged or nearing zero.



Q

Can it be shipped to India??If so, do we have to pay the import duties?

By Shashank Segu Aug-14/2017 16:08:58

A

Hello Shashank,


This item can be shipped to India.

If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Q

Hallo. Can this speaker be coonected to the PC.

By Marat Jul-28/2017 23:57:54

A

Hello Marat,

Sorry it is just can compatible with most Bluetooth-enabled devices including iPhone 6S Plus, 6S, 6, 6 Plus, Samsung Galaxy S6 Edge, S6, etc..


Let me know if you need any further assistance. 


Q

Please, inform detailed power information in wats?

By cavalheiro Jun-30/2017 12:09:49

A

Hello cavalheiro,


The rated power is 2 W.

Thank you for your inquiry.


Q

Good afternoon, I wonder if this product works in conjunction with the TS - BT35A08 HiFi Car Wireless Bluetooth 3.0 Audio Music Converter Receiver. If it works, how is the process of pairing each other?

By Romulo May-20/2017 18:36:17

A

Hello Romulo,


● Bluetooth V4.0 technology, compatible with most Bluetooth-enabled devices including iPhone 6S Plus, 6S, 6, 6 Plus, Samsung Galaxy S6 Edge, S6, etc..


Compatible with: iPhone,iPod,Laptop,Mobile phone,MP3,MP4,MP5,PC 
Supports: Bluetooth,Hands-free Calls,Volume Control 

Q

In how many days I have the order in Mexico I need the 93 pieces of the light grey product.

By McArtery Apr-28/2017 23:51:17

A

Hello McArtery,


This is a popular product, but we are happy to inform you that it is in stock and available to purchase today. 

Please feel free to order it.


Q

Hello if I orden the 93 left in how many days you ship to Houston Texas

By McArtery Apr-28/2017 23:39:44

A

Hello McArtery,


The shipping time depends on the shipping method selected during the checkout. 


We have 3 methods of shipping items to you, please see the estimated delivery times below: 

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


For more information on our shipping methods, please see here: http://www.gearbest.com/about/shipping-methods.html   


Q

Hello. Does Speaker play during Charge? Thanks

By Vakhtang Mar-20/2017 13:15:59

A

Hello Vakhtang,
It does not support speaker  play during Charge.

Q

Hello! The speaker is waterproof? Thanks for the answer!

By Dave Jun-27/2018 23:24:21

A

Hello Dave,

No, sorry.

Q

Hello Gearbest, Can I connect my phophe to two speakers at the same time? Thanks

By José Silva Jan-23/2018 18:33:08

A

Hello José,
Thanks for your inquiry.

Sorry, you cannot connect your phophe to two speakers at the same time.

Q

how will i know the battery status whether it is fully charged or nearing zero ? thanks

By sumeet Nov-19/2017 04:43:31

A

Dear sumeet,


Thank you for your inquiry.

It will be prompted when the battery status is fully charged or nearing zero.



Q

Hallo. Can this speaker be coonected to the PC.

By Marat Jul-28/2017 23:57:54

A

Hello Marat,

Sorry it is just can compatible with most Bluetooth-enabled devices including iPhone 6S Plus, 6S, 6, 6 Plus, Samsung Galaxy S6 Edge, S6, etc..


Let me know if you need any further assistance. 


Q

Please, inform detailed power information in wats?

By cavalheiro Jun-30/2017 12:09:49

A

Hello cavalheiro,


The rated power is 2 W.

Thank you for your inquiry.


Q

Good afternoon, I wonder if this product works in conjunction with the TS - BT35A08 HiFi Car Wireless Bluetooth 3.0 Audio Music Converter Receiver. If it works, how is the process of pairing each other?

By Romulo May-20/2017 18:36:17

A

Hello Romulo,


● Bluetooth V4.0 technology, compatible with most Bluetooth-enabled devices including iPhone 6S Plus, 6S, 6, 6 Plus, Samsung Galaxy S6 Edge, S6, etc..


Compatible with: iPhone,iPod,Laptop,Mobile phone,MP3,MP4,MP5,PC 
Supports: Bluetooth,Hands-free Calls,Volume Control 

Q

Hello. Does Speaker play during Charge? Thanks

By Vakhtang Mar-20/2017 13:15:59

A

Hello Vakhtang,
It does not support speaker  play during Charge.

Q

Buenos dias, en la información indica que lleva microfono, pero en una cosulta indicais que no. Lleva microfono o no?? Gracias por tu tiempo

By Alfonso Sep-20/2016 11:51:04

A

Hola Alfonso,

Este altavoz es con el micrófono incorporado. Gracias por tu atención.

Q

Wiaomi Mi Bluetooth 40 speaker as the instruction sheet is in Chinese - is it possible to obtain and English version

By Michael Sep-13/2016 04:52:11

A

Hello Michael,

Thanks for your inquiry.

I am sorry, we don't have English manual.

Have a nice day.


Q

Is it waterproof?

By Miguel Aug-25/2016 14:03:57

A

Hi,Miguel

Thanks for your inquiry.

It is not waterproof.

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

Can it be shipped to India??If so, do we have to pay the import duties?

By Shashank Segu Aug-14/2017 16:08:58

A

Hello Shashank,


This item can be shipped to India.

If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Q

In how many days I have the order in Mexico I need the 93 pieces of the light grey product.

By McArtery Apr-28/2017 23:51:17

A

Hello McArtery,


This is a popular product, but we are happy to inform you that it is in stock and available to purchase today. 

Please feel free to order it.


Q

Hello if I orden the 93 left in how many days you ship to Houston Texas

By McArtery Apr-28/2017 23:39:44

A

Hello McArtery,


The shipping time depends on the shipping method selected during the checkout. 


We have 3 methods of shipping items to you, please see the estimated delivery times below: 

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


For more information on our shipping methods, please see here: http://www.gearbest.com/about/shipping-methods.html   


Q

Can you ship to Tlatlauquitepec, Mexico? zip code 73900

By Peter Aug-04/2016 03:00:48

A

Hello Peter,

We can ship to Tlatlauquitepec, Mexico, usually, we ship everywhere in the world from the CN warehouse.      

Thanks for your attention. 

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!