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Customer Questions

  • All(24)
  • Product Information(22)
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  • Payment(1)
  • About Shipping(1)
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Q

Is it appropriate for cutting wood veneer?

By Charles Libicki Jan-26/2019 19:25:29

A
Hello Charles, It's appropriate for cutting wood veneer.Let me know if you need any help.
Q

Can your machine engrave on the aluminium plates? (size 150mmX120mm Vin plates)?

By sam Oct-24/2018 02:38:24

A
Hello sam,It can only be used on wood.
Q

What's the difference in the warehouse options of cnn-099 and the hk-4 choices?

By Frank Oct-11/2018 04:36:02

A
Hello Frank,This depends on the warehouse chosen on the site.If you choose the CN, HK and HK-2 warehouses, the shipment is from China.If you choose the G-W warehouses, shipping is made from the countries in Europe.
Q

Doe it come with stepper motors

By Harry Vaughan Sr. Mar-15/2018 04:49:38

A
Hello Harry,Yes.
Q

Hello I am from Bulgaria can I order this machine from a European warehouse

By refinersgold Mar-06/2018 08:31:03

A
Hello refinersgold, We ship everywhere in the world from the CN warehouse now, sorry.
Q

What is the engraving area size? (This is a main spec)

By Dirk Dec-17/2017 20:41:09

A
Hello Dirk, Thanks for your inquiry.The size is 130MM*100MM*40mm.
Q

my dear this mashine paints in brazen and copper

By dafer Feb-12/2017 14:48:24

A
Hello dafer, Thank you for your inquiry.I am sorry it can not engrave on copper.
Q

Hi, Could you tell me the working area x, y, z.?

By Christian Mendoza Feb-01/2017 19:57:36

A
Hello ChristianThank you for your inquiry.For your reference:http://prntscr.com/e9suic. Thank you, Let me know if you need any help.Have a nice day!
Q

where the laser? there is not a laser. simple mechanical CNC router.

By uno Jan-15/2017 11:18:47

A
Hello uno, Thank you for your inquiry.For your reference:http://prntscr.com/dvsmsd   and http://prntscr.com/dvsmvi;Thank you, Let me know if you need any help.Have a nice day!
Q

the product says laser engraver. Does it comes with a laser and does it comes with routing bits or those have to be purchased separately?

By pedro Jan-15/2017 01:20:44

A
Hello pedro, Thank you for your inquiry.For your reference:http://prntscr.com/dvsmsd and http://prntscr.com/dvsmvi;  Thank you, Let me know if you need any help.Have a nice day!