Customer Questions

Q why do you not include assembly instructions? that's crazy By stan May-10/2019 01:11:59: A
Hello Stan, Packing Contents: 1 x T8 DIY CNC Engraver Printer Machine.Let me know if you need any help.

Q What is the cut dimension and can it be used for PCB's By Gbadebo Sep-09/2018 05:44:08: A
Hello Gbadebo, It can sculpt the PCB but it can not be used for complicated PCB . The engraving minimum size is 0.3MM .

Q Hello! Can it be used to engrave on metal ? Thanks By Mariana Jul-04/2018 14:36:35: A
Hello Mariana，It can only sculpt circuit boards.● Can be carved items included: Hard wood, plastic, bamboo, rubber, leather, cut paper and so on.

Q what is the frequency of this machine? is it 50hz or 60hz? By dray Jun-25/2018 16:19:39: A
50HZ 80W

Q Hi, Gearbest. I have a youtube channel. I'm very interested in cnc machines and I want one cnc machine for review. Can you send me this cnc machine for review? I will put link to this machine in the description, and I will publish the sponsor in my video. Thank you in advance, I think we can work together. By Ali Feb-13/2018 12:34:06: A
Hello Ali,Please kindly contact our Youtube team via email here: youtube@gearbest.com.

Q Why is the US plug much more expensive than the EU plug? By Heather Feb-08/2018 05:27:33: A
Hello Heather，Please note all our items come from China and prices vary often according to many factors such as currency exchange and suppliers.Sometimes prices will increase or decrease.These are market's facts. The US plug is more expensive than the EU plug since the EU version is in flash sale. Once the flash sale is over, the price will be same.

Q Can it be used to engrave on aluminum? Thanks By Max Dec-19/2017 18:32:15: A
Hello Max, Thanks for your inquiry.Sorry, it cannot be used to engrave on aluminum.

Q Hello, I wanted to ask. Can this be used to engrave on sunglasses temples By George Sep-19/2017 06:24:29: A
Hello George, The Printer Machine can be carved items included: Hard wood, plastic, bamboo, rubber, leather, cut paper and so on..Let me know if you need any help.

Q http://pan.baidu.com/s/1hshhnqG is not accessible from Australia. Can you please send some other generic drive access such as dropbox or google drive. By Joy Sep-13/2017 10:44:40: A
Hello Joy, Thank you for your inquiry.If you want to download relevant information, please download seven files on item page.Let me know if you need any help.

Q Hi, I'm on the way to finish mounting the product. I discover some pieces are probably for "backslash" compensation (3 extra screw-hole and springs) but I find no examples how to mount them. Any photo of the very last version of the product ? By the way, You realy need to add a manual in the shipping. Best regards, Marc By Marc Jul-11/2017 21:03:30: A
Hello Marc, Thank you for your inquiry.It is the English manual http://pan.baidu.com/s/1hshhnqG, and the password is btz3. Let me know if you need any help.