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Customer Questions & Answers

  • All(48)
  • Product Information(41)
  • Stock Status
  • Payment(2)
  • About Shipping(1)
  • Others(4)
Q

Hello! i have to questions: 1) Can projector YG-300 be connected with external speakers? 2) Does this projector support 1080p resolution videos? Thanks!

By Michail Mar-03/2019 14:37:09

A

Hello Michail, 
Yes ,it can connect ,and it supports 1080P .

Q

does It Works with fire TV stick of Amazon and google Chromecast???

By Mailson Dornelles Feb-02/2019 23:35:25

A


Hello Mailson,

   


It isn't  support.

Q

Can you estimate how high import tariffs for, in my case Austria, will amount?

By Tobias Jan-16/2019 16:44:27

A

Hello Tobias,

If any taxes are incurred, they are charged by the destination country and not by GearBestTaxes are beyond GearBest's control and are charged according to local customs policies and regulations. 

For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html  


Q

Can the YG300 LCD projector be connected with a samsung S9 celle Phone ?

By olivier Jun-10/2018 08:18:55

A

Hello Olivier,

The projector could be connected with Samsung S9 phone.

Q

Can you connect this to mobile devices and laptops?? If so, does this have wireless connection? thanks

By Aim Mar-14/2018 03:59:12

A

Hello Aim,


Hello, YG300 this projector need to buy an HDMI cable to connect to the computer, wireless connection, but also need to buy a projector wireless connector (connection method in the optional accessories in the manual), thank you.

Q

Greetings Does it read/process/playback/show subtitles from .srt files. Much thanks.

By Tony Feb-06/2018 04:05:29

A

Dear Tony,


Thank you for your inquiry.

It supports text format: srt, smi, ssa and sub format.

The player will load subtitles automatically when opening the video.

But the the file name of video must be same with  subtitle files' name.

And AV files and subtitle files must be in the same directory.


Q

Hi, I wanna know if the power cable is included and if is not, what's the model that I should buy to use? Thanks

By Elekmilton Oct-23/2017 13:46:44

A

Hello Elekmilton,
Package Contents: 1 x YG - 300 LCD Projector, 1 x Remote Control, 1 x AV Cable, 1 x English Instruction Manual.

Q

How long does this device go

By mimi Oct-18/2017 18:51:13

A

Dear mimi,


Thank you for your inquiry.

Projection Distance: 1.2 - 3m 

Q

Does it has keystone function?

By Chin-En Aug-12/2017 11:23:19

A

Hello Chin-En,


No, it does not have keystone function.

Thank you for your inquiry.

Q

how to connect it to ipad?

By adam Aug-12/2017 04:35:59

A

Hello adam,


Sorry that this item is unable to be connected to iPad.

Thank you for your inquiry.

Q

Hello! i have to questions: 1) Can projector YG-300 be connected with external speakers? 2) Does this projector support 1080p resolution videos? Thanks!

By Michail Mar-03/2019 14:37:09

A

Hello Michail, 
Yes ,it can connect ,and it supports 1080P .

Q

does It Works with fire TV stick of Amazon and google Chromecast???

By Mailson Dornelles Feb-02/2019 23:35:25

A


Hello Mailson,

   


It isn't  support.

Q

Can the YG300 LCD projector be connected with a samsung S9 celle Phone ?

By olivier Jun-10/2018 08:18:55

A

Hello Olivier,

The projector could be connected with Samsung S9 phone.

Q

Greetings Does it read/process/playback/show subtitles from .srt files. Much thanks.

By Tony Feb-06/2018 04:05:29

A

Dear Tony,


Thank you for your inquiry.

It supports text format: srt, smi, ssa and sub format.

The player will load subtitles automatically when opening the video.

But the the file name of video must be same with  subtitle files' name.

And AV files and subtitle files must be in the same directory.


Q

Hi, I wanna know if the power cable is included and if is not, what's the model that I should buy to use? Thanks

By Elekmilton Oct-23/2017 13:46:44

A

Hello Elekmilton,
Package Contents: 1 x YG - 300 LCD Projector, 1 x Remote Control, 1 x AV Cable, 1 x English Instruction Manual.

Q

How long does this device go

By mimi Oct-18/2017 18:51:13

A

Dear mimi,


Thank you for your inquiry.

Projection Distance: 1.2 - 3m 

Q

Does it has keystone function?

By Chin-En Aug-12/2017 11:23:19

A

Hello Chin-En,


No, it does not have keystone function.

Thank you for your inquiry.

Q

how to connect it to ipad?

By adam Aug-12/2017 04:35:59

A

Hello adam,


Sorry that this item is unable to be connected to iPad.

Thank you for your inquiry.

Q

Hi, would the subtitles projected be blurry?

By Debbie Jul-09/2017 15:43:24

A

Hello Debbie,

It is 400 - 600 lumens with 800:1 contrast ratio, razor-sharp images to make it clearer.

Q

PODE USAR CONECTADO AO NOTBOOK?

By RODOLFO May-15/2017 06:40:52

A

Hello RODOLFO,

It supports AV / CVBS / HDMI / USB multimedia interfaces for DVD player, laptop computer, set-top boxes, gaming consoles, etc.


Let me know if you need any help.

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

Dear sir I am at Qatar and would like to buy YG-300 Projector - 02 pcs by DHL by COD Basis. Kindlt let me know how shall I order this item by Cash on Delivery basis. Thanks Mohamed Yaseen +974 55323183

By Mohamed Yaseen Oct-19/2016 08:24:39

A

Hello Mohamed,
Sorry we don't accept cash on delivery payment method. Thanks for your interest.

Q

Why does it say $36.36, when the it's advertised as being priced at $32.99??

By Steven Rowe Aug-25/2016 22:29:44

A

Hello Steven,

Thanks for your inquiry.

Because it is flash sale now.

Have a nice day.


Q

Bonjour, En combien de temps le produit est livré en France.

By David May-21/2016 22:38:52

A

Hello David,
We generally require between 3-7 business days to arrange shipment upon payment. The exact processing time varies depending on the item.
Please refer to our shipping estimation below:
A. Expedited Shipping: Around 3-7 business days to arrive.
B. Standard Shipping: Between 7-10 business days to be delivered.
C. Flat Rate Shipping: Between 10-25 business days to be received.
For more shipping details http://www.gearbest.com/about/shipping-methods.html

Q

Can you estimate how high import tariffs for, in my case Austria, will amount?

By Tobias Jan-16/2019 16:44:27

A

Hello Tobias,

If any taxes are incurred, they are charged by the destination country and not by GearBestTaxes are beyond GearBest's control and are charged according to local customs policies and regulations. 

For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html  


Q

Can you connect this to mobile devices and laptops?? If so, does this have wireless connection? thanks

By Aim Mar-14/2018 03:59:12

A

Hello Aim,


Hello, YG300 this projector need to buy an HDMI cable to connect to the computer, wireless connection, but also need to buy a projector wireless connector (connection method in the optional accessories in the manual), thank you.

Q

Bonjour, je me présente, je me nomme Baptiste Noyer et je suis adepte de nouvelles technologies. Votre produit "YG - 300 LCD Projector" m'a l'air très intéressant, tant au niveau rapport qualité/prix, que dans son design. Je vous propose donc en échange d'un test rédigé et argumenté, accompagné de multiples photos de recevoir votre produit gratuitement. Je m'engage à faire ce test de manière professionnelle. Je possède aussi un site que je viens de crée et bientôt une chaine youtube pour promouvoir vos produits. https://techtestfr.000webhostapp.com Je vous donne donc mon adresse e-mail et mon numéro de téléphone : - 0632682503 - noyerb@gmail.com Dans l'attente d'une réponse, cordialement Baptiste Noyer.

By Baptiste Mar-07/2017 20:43:15

A

Bonjour Baptiste

Vous n'avez qu'à contacter youtube@gearbest.com.


Q

Seems to be great product. Can't wait to get mine and review it. I have a question regarding the supported video-file formats: Does it - for example - play MP4 (H.264) in MKV-container or AVI-files (XviD, DivX)?

By Patrick May-13/2016 11:01:44

A

Hello Patrick,
The item play MP4 (H.264) in MKV -container.