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Customer Questions & Answers

  • All(26)
  • Product Information(24)
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  • Payment
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  • Others(1)
Q

Hi, is the app of this device available on the official Google play store? Thank you.

By Francesco Dec-08/2018 10:42:10

A

Hello Francesco,


Yes,you can search "IHC"and download.

Q

I have air conditioners in few rooms, all controlled be IR remote controls. Do I need device for each room in order to control them. If yes, will I be able get a single view on all devices?

By Jerry Jul-21/2018 18:54:08

A

Hello Jerry,
Thanks for your inquiry.

1: Yes, you can control all the air conditioners in few rooms with this remote.

2: Yes, you are able get a single view on all devices.

Q

Can the timers work if the smart phone is off? if i set a timer to sunday in 5pm but my phone is off it be work?

By Eliran May-26/2018 23:13:04

A

Hello Eliran,

Yes.
If you set it before, it works.

Q

Is the model of this Broadlink: Broadlink RM Mini 3? Which version?

By Marco Jun-16/2017 15:49:59

A

Hello Marco,

The item is mini3.


Q

This device is like an Access Point which you mobile phone need to be connected to? supports WPA2?

By Joshue May-04/2017 15:23:43

A

Hello Joshue,

It doesn't support WPA2.

Q

Olá, este produto funciona no idioma Português Brasil ?

By Silvio Feb-19/2017 22:46:03

A

Hello Silvio,


The app's language is same with the language of your phone.

Thanks for your inquiry.

Q

Does this product enable my smart phone to connect to virtually any ir device with the proper app installed?

By Elizabeth Young Feb-18/2017 14:24:42

A

Hello Elizabeth, 


Thank you for your inquiry.

The answer is Yes.

Q

Hi, Can I use it from my smartphone when not at home ? Thanks

By Michel Jan-17/2017 23:28:05

A

Hello  Michel,  
IR remote control distance can be up to 12m .

Thanks for your inquiry.


Q

Will this work with Amazon Echo dot or does or is configured to work with IFTTT.

By Peter Roche Jan-14/2017 00:42:36

A

Hello Peter

Thank you for your inquiry.

It does not work with Amazon Echo dot or IFTTT.

Thank you, Let me know if you need any help.

Have a nice day!


Q

Is there a PC app? Can I use this to control my home theater from my PC, or just my smartphone?

By Rick Jan-07/2017 17:47:56

A

Hello Rick,
There is no PC app.

You can only contact it with your smartphone.

Q

Hi, is the app of this device available on the official Google play store? Thank you.

By Francesco Dec-08/2018 10:42:10

A

Hello Francesco,


Yes,you can search "IHC"and download.

Q

I have air conditioners in few rooms, all controlled be IR remote controls. Do I need device for each room in order to control them. If yes, will I be able get a single view on all devices?

By Jerry Jul-21/2018 18:54:08

A

Hello Jerry,
Thanks for your inquiry.

1: Yes, you can control all the air conditioners in few rooms with this remote.

2: Yes, you are able get a single view on all devices.

Q

Can the timers work if the smart phone is off? if i set a timer to sunday in 5pm but my phone is off it be work?

By Eliran May-26/2018 23:13:04

A

Hello Eliran,

Yes.
If you set it before, it works.

Q

Is the model of this Broadlink: Broadlink RM Mini 3? Which version?

By Marco Jun-16/2017 15:49:59

A

Hello Marco,

The item is mini3.


Q

This device is like an Access Point which you mobile phone need to be connected to? supports WPA2?

By Joshue May-04/2017 15:23:43

A

Hello Joshue,

It doesn't support WPA2.

Q

Olá, este produto funciona no idioma Português Brasil ?

By Silvio Feb-19/2017 22:46:03

A

Hello Silvio,


The app's language is same with the language of your phone.

Thanks for your inquiry.

Q

Does this product enable my smart phone to connect to virtually any ir device with the proper app installed?

By Elizabeth Young Feb-18/2017 14:24:42

A

Hello Elizabeth, 


Thank you for your inquiry.

The answer is Yes.

Q

Hi, Can I use it from my smartphone when not at home ? Thanks

By Michel Jan-17/2017 23:28:05

A

Hello  Michel,  
IR remote control distance can be up to 12m .

Thanks for your inquiry.


Q

Will this work with Amazon Echo dot or does or is configured to work with IFTTT.

By Peter Roche Jan-14/2017 00:42:36

A

Hello Peter

Thank you for your inquiry.

It does not work with Amazon Echo dot or IFTTT.

Thank you, Let me know if you need any help.

Have a nice day!


Q

Is there a PC app? Can I use this to control my home theater from my PC, or just my smartphone?

By Rick Jan-07/2017 17:47:56

A

Hello Rick,
There is no PC app.

You can only contact it with your smartphone.

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

I want to buy this product only if it is delivered with the Belgium Post because the delivery is very fast. Can you deliver it with the Belgian Post ?

By Dani Aug-18/2016 10:43:55

A

Hello Dani,
Yes, wecan deliver it with the Belgian Post .

Q

Can I order more than one?, I would like to but the system does not seem to let me when I try. Thanks.

By Martin May-26/2016 15:41:17

A

Hello Martin,
We are very sorry for  this item each customer can only order one piece.