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Customer Questions & Answers

  • All(10)
  • Product Information(7)
  • Stock Status(3)
  • Payment
  • About Shipping
  • Others
Q

Hi, Could you tell me when stock will be available please ? Regards

By malko Feb-14/2018 15:06:51

A

Hello malko,


We regret to inform you that this item is no longer available.

 

Please check out our other amazing items here: http://www.gearbest.com/new-products/

Grab our best deals here: http://www.gearbest.com/gadget-deals.html


Q

Hi Can you tell me if the product have EU plug? I'm from Portugal and i want this but the images don't show EU plug, and don't appear the option to choose EU plug that's why im asking. If you have EU plug is just add to cart and then you see the destination country and automatically send with EU plug? Tahnk You

By Antonio Pereira Mar-15/2017 13:41:33

A

Hello Antonio


Thank you for your inquiry.

Package Contents: 1 x Power Strip

There is no EU plug. 

Thank you, Let me know if you need any help.

Have a nice day!


Q

Does it work with local WiFi connection, ie with both item and smartphone connected to the same WiFi router, but without Internet connection?

By Kuvshinov Mar-03/2017 14:28:18

A

Hello Kuvshinov,

No, it doesn't work with local WiFi connection.

It is controlled only by phone. (The phone mush support WiFi network, and 3G / 4G)


Q

Hello there, Will this product or something similar be available in EU warehouse ? Thanks for your support

By Adrian C. Feb-20/2017 13:12:57

A

Hello Adrian,
There is no EU warehouse for this item.

Q

Is this available in a North America version (5-15R with a grounding outlet)? Thank you.

By Shon Feb-09/2017 04:05:14

A

Hello Shon,

It is not available.

You need to use adapter.

Q

Good morning, I should use this product in Italy. I found the china to Italy adapter to connect your device to the power outlet, but do not find the 4 adapters to connect the Italian devices to your device (italy to china). Do you have any solution? thank you regards

By DARIO Nov-05/2016 11:16:48

A

Hello DARIO,

Yes, you can use it in EU.

You can use it with the adapter, the plug of the item is China plug.


Q

Is that correct Only one is appearing in the mobile app screen when two are connected to the power at a time?

By king Oct-19/2016 19:23:47

A

Hello king

Thank you for your inquiry.

 For this item , it's can be controlled by multiple devices at the same time with the WIFI.

Q

Can I use it in Japan?

By M Aug-16/2016 11:21:32

A

Hello M,

The Voltage (V)is 250V and the current (mA) is 10A.The wireless type is IEEE 802.11b/g/n.

You can compare it in your country.

Thank you for your inquiry.

Have a nice day.


Q

Can I use it in EU? The plug is compatible?

By Laci Jun-30/2016 12:29:11

A

Hello,

Yes, you can use it in EU.

You can use it with the adapter, the plug of the item is China plug.

Q

Please tell me about APP language ? English available ?

By Vadim Jun-28/2016 22:02:30

A

Hello,

The language of the app is English.

Q

Hi Can you tell me if the product have EU plug? I'm from Portugal and i want this but the images don't show EU plug, and don't appear the option to choose EU plug that's why im asking. If you have EU plug is just add to cart and then you see the destination country and automatically send with EU plug? Tahnk You

By Antonio Pereira Mar-15/2017 13:41:33

A

Hello Antonio


Thank you for your inquiry.

Package Contents: 1 x Power Strip

There is no EU plug. 

Thank you, Let me know if you need any help.

Have a nice day!


Q

Does it work with local WiFi connection, ie with both item and smartphone connected to the same WiFi router, but without Internet connection?

By Kuvshinov Mar-03/2017 14:28:18

A

Hello Kuvshinov,

No, it doesn't work with local WiFi connection.

It is controlled only by phone. (The phone mush support WiFi network, and 3G / 4G)


Q

Is this available in a North America version (5-15R with a grounding outlet)? Thank you.

By Shon Feb-09/2017 04:05:14

A

Hello Shon,

It is not available.

You need to use adapter.

Q

Good morning, I should use this product in Italy. I found the china to Italy adapter to connect your device to the power outlet, but do not find the 4 adapters to connect the Italian devices to your device (italy to china). Do you have any solution? thank you regards

By DARIO Nov-05/2016 11:16:48

A

Hello DARIO,

Yes, you can use it in EU.

You can use it with the adapter, the plug of the item is China plug.


Q

Can I use it in Japan?

By M Aug-16/2016 11:21:32

A

Hello M,

The Voltage (V)is 250V and the current (mA) is 10A.The wireless type is IEEE 802.11b/g/n.

You can compare it in your country.

Thank you for your inquiry.

Have a nice day.


Q

Can I use it in EU? The plug is compatible?

By Laci Jun-30/2016 12:29:11

A

Hello,

Yes, you can use it in EU.

You can use it with the adapter, the plug of the item is China plug.

Q

Please tell me about APP language ? English available ?

By Vadim Jun-28/2016 22:02:30

A

Hello,

The language of the app is English.

Q

Hi, Could you tell me when stock will be available please ? Regards

By malko Feb-14/2018 15:06:51

A

Hello malko,


We regret to inform you that this item is no longer available.

 

Please check out our other amazing items here: http://www.gearbest.com/new-products/

Grab our best deals here: http://www.gearbest.com/gadget-deals.html


Q

Hello there, Will this product or something similar be available in EU warehouse ? Thanks for your support

By Adrian C. Feb-20/2017 13:12:57

A

Hello Adrian,
There is no EU warehouse for this item.

Q

Is that correct Only one is appearing in the mobile app screen when two are connected to the power at a time?

By king Oct-19/2016 19:23:47

A

Hello king

Thank you for your inquiry.

 For this item , it's can be controlled by multiple devices at the same time with the WIFI.

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!