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Customer Questions & Answers

  • All(66)
  • Product Information(54)
  • Stock Status(6)
  • Payment
  • About Shipping(2)
  • Others(4)
Q

Would you sell the stylus CEP02 for this tablet, it seems to be out of stock on all stores

By WILLKERZ22 Oct-06/2017 13:03:05

A

Hello WILLKERZ22,
You can check https://www.gearbest.com/tablet-accessories/pp_314890.html

Q

Dear Sirs, could you show a lower price for customs if I order the tablet? Thanks.

By Dennis Omm Jul-30/2017 14:51:41

A

Hello Dennis,


We are sorry that we are unable to declare the item with a lower price since we will be punished by the custom if they find the issue.

Hope you can understand that.

Q

Does it support charging via microUSB port?

By Iwiński Jul-28/2017 07:49:25

A

Hello Iwiński,


No, it does not support to be charged via micro USB port.

Thank you for your inquiry.

Q

Does this connect to a keyboard magnetically and can I buy a keyboard from this site,

By Jane Jul-20/2017 10:21:05

A

Hello Jane,

This item connects to a keyboard magnetically and you can buy a keyboard via http://www.gearbest.com/tablet-accessories/pp_300472.html 

Thank you for your inquiry.

Q

the keybord and stylus are including or not ?

By ihssane Jun-28/2017 15:10:42

A

Hello ihssane, 


The keyboard and stylus are not included.

Package Contents

Tablet PC: 1 
OTG Cable: 1 
USB Cable: 1 
User Manual (Chinese - English): 1

Thank you for your inquiry.


Q

Is included in the delivery the Docking keyboard and Stylus pen as on the pictures?

By Keyboard & Pen Jun-08/2017 17:52:51

A

Hello Keyboard, 


No, they are not included.

Package Contents

Tablet PC: 1 
OTG Cable: 1 
USB Cable: 1 
User Manual (Chinese - English): 1

Thank you for your inquiry.

Q

Is it possible to boot from usb? I want to make a backup after receiving the tablet to be able restore in case thank you in advance for your answer

By Gabor Alakeli May-09/2017 10:56:02

A

Hello Gabor, 


You can refer to Wikipedia: https: //en.wikipedia.org/wiki/USB_Type-C.


Q

Have gps integrated, that works without wifi or 3g?

By Andy Mar-14/2017 20:31:16

A

Hello Andy,

This item doesn't have GPS function.

Q

Does the tablet has a USB-C port? Which processor is used? Atom 8300 or 8350?

By Roger Mar-11/2017 21:27:03

A

Hello Roger,

Thank you for your inquiry.

Cube iWork 10 10.1 inch Flagship Ultrabook Tablet PC Windows 10 + Android 5.1 Intel Cherry Trail X5-Z8300 Quad Core IPS Touchscreen 4GB RAM 64GB ROM Type-C.

Please feel free to contact us if further questions.Thank you for your attention.


Q

is keyboard that necessary??does tablet work without it ?

By Laelson Mar-11/2017 17:05:25

A

Hello ,

Thanks for your inquiry.

Almost all phablets can work without keyboard.

Have a nice one.


Q

Does it support charging via microUSB port?

By Iwiński Jul-28/2017 07:49:25

A

Hello Iwiński,


No, it does not support to be charged via micro USB port.

Thank you for your inquiry.

Q

Does this connect to a keyboard magnetically and can I buy a keyboard from this site,

By Jane Jul-20/2017 10:21:05

A

Hello Jane,

This item connects to a keyboard magnetically and you can buy a keyboard via http://www.gearbest.com/tablet-accessories/pp_300472.html 

Thank you for your inquiry.

Q

the keybord and stylus are including or not ?

By ihssane Jun-28/2017 15:10:42

A

Hello ihssane, 


The keyboard and stylus are not included.

Package Contents

Tablet PC: 1 
OTG Cable: 1 
USB Cable: 1 
User Manual (Chinese - English): 1

Thank you for your inquiry.


Q

Is it possible to boot from usb? I want to make a backup after receiving the tablet to be able restore in case thank you in advance for your answer

By Gabor Alakeli May-09/2017 10:56:02

A

Hello Gabor, 


You can refer to Wikipedia: https: //en.wikipedia.org/wiki/USB_Type-C.


Q

Have gps integrated, that works without wifi or 3g?

By Andy Mar-14/2017 20:31:16

A

Hello Andy,

This item doesn't have GPS function.

Q

Does the tablet has a USB-C port? Which processor is used? Atom 8300 or 8350?

By Roger Mar-11/2017 21:27:03

A

Hello Roger,

Thank you for your inquiry.

Cube iWork 10 10.1 inch Flagship Ultrabook Tablet PC Windows 10 + Android 5.1 Intel Cherry Trail X5-Z8300 Quad Core IPS Touchscreen 4GB RAM 64GB ROM Type-C.

Please feel free to contact us if further questions.Thank you for your attention.


Q

is keyboard that necessary??does tablet work without it ?

By Laelson Mar-11/2017 17:05:25

A

Hello ,

Thanks for your inquiry.

Almost all phablets can work without keyboard.

Have a nice one.


Q

does this tablet have phone call ans digital tv

By Laelson Feb-10/2017 06:23:56

A

Hello Laelson,
It can't support sim card

But you can make calls and use digital tv through apps

Q

does the price include the keyboard if not how can i porches it thanks mel hagai

By mel hagai Feb-06/2017 11:09:28

A

Hello mel,


Sorry. The keyboard is not included.

Please refer to here: http://www.gearbest.com/tablet-accessories/pp_300472.html?wid=21 , this is the keyboard for Cube iWork 10 Flagship.

Thanks for your inquiry.

Q

which keyboards are compatibility with that ? i need ones as case and without bluetooth (maybe ones that isn't so expensive like the original from cube ^^?) how i can delete the android system ? i only want windows

By patrick Feb-05/2017 00:30:00

A

Hello Customer,

http://www.gearbest.com/cube-iwork-10-_gear/

Please check it here.

Q

Would you sell the stylus CEP02 for this tablet, it seems to be out of stock on all stores

By WILLKERZ22 Oct-06/2017 13:03:05

A

Hello WILLKERZ22,
You can check https://www.gearbest.com/tablet-accessories/pp_314890.html

Q

Why are you advertising 63 in stock, yet you told me there on back order

By alan Oct-22/2016 10:12:38

A

Hello alan
This item usually can be sent out within 3-5  business days after payment.
Please feel free to order now.

Q

Hi, When will this product be available again in your Europe store? Thanks

By `Roy Oct-19/2016 14:55:26

A

Hi Roy,

Thanks for your inquiry .

We will get it in our Europe warehouse in about 7-15 working days .

Q

Will this tablet back on stock in EU warehouse?

By E. Hofste Aug-15/2016 11:24:00

A

Hello E.,

This item is not in stock in EU warehouse temporarily.
Once it is back to our EU warehouse,we will update it on the website.
Please  attention to  our website.Thank you for your attention.

Q

Shipping is on 21st June if order?

By TAN WEI KIANG Jun-20/2016 11:43:36

A

Hello,

Yes, the item is in stock now.

We can ship the item to you on Jun 22. 

Q

Do you really have this product in stock? So could you ship it within the next week? And is this really the new Cube iwork 10 with the USB - C port?. Cause some photos show something different. Thanks for a replay in advance

By Ursula Jun-09/2016 16:40:38

A

Hello,

Yes, the item is in stock now.

We generally require between 3-7 business days to arrange shipment upon payment. The exact processing time varies depending on the item.
Please refer to our shipping estimation below:
A. Expedited Shipping: Around 3-7 business days to arrive.
B. Standard Shipping: Between 7-10 business days to be delivered. 
C. Flat Rate Shipping: Between 10-25 business days to be received.
For more shipping details http://www.gearbest.com/about/shipping-methods.html


The item is really the new Cube iwork 10 with the USB - C port.

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

Hello, Is the charger included in the package? Thanks :)

By Paolo Sep-26/2016 17:29:43

A

Hello Paolo,

The charger is not in the package, it comes with USB cable for your charging. Thanks for your attention. 

Q

Hello friend! Tell me please if i order do you send this item from European warehouse or from China? Thank you!

By Mirea Florinel Cristi Jun-22/2016 16:18:29

A

Hello,

You can buy the item from China.

The item is not avalible in EU wearhouse.

Q

Dear Sirs, could you show a lower price for customs if I order the tablet? Thanks.

By Dennis Omm Jul-30/2017 14:51:41

A

Hello Dennis,


We are sorry that we are unable to declare the item with a lower price since we will be punished by the custom if they find the issue.

Hope you can understand that.

Q

Is included in the delivery the Docking keyboard and Stylus pen as on the pictures?

By Keyboard & Pen Jun-08/2017 17:52:51

A

Hello Keyboard, 


No, they are not included.

Package Contents

Tablet PC: 1 
OTG Cable: 1 
USB Cable: 1 
User Manual (Chinese - English): 1

Thank you for your inquiry.

Q

hello I would like to ask about return policy. Is this product has guarantee? thanks

By Mohammed Jul-24/2016 18:49:16

A

Hello Mohammed,
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q

can i use quick charge?

By stefano Jul-13/2016 16:33:44

A

Hello stefano,

Yes, you can.