All
Product keywords
Please enter the email address account

Customer Questions

  • All(56)
  • Product Information(40)
  • Stock Status(3)
  • Payment
  • About Shipping(8)
  • Others(3)
Q

What is the language of the mobile phone? can i change him?

By Vitor costa Feb-26/2018 20:56:28

A
Hello Vitor, For the language of the item, please check detailed information as follows:Language: Malay, tara, Czech, Danish, German, French, hausa (Ghana), hausa, Hebrew, Hungarian, Dutch, polish, Portuguese (Brazil), Swedish, tagalog, Vietnamese, Turkish, Greek, the Bulgarian language, kazakhstan, Bengali, punjabi (India), Gujarati, Tamil, telugu, Thai, Laotian and Cambodian, German (Austria), German (Switzerland), English (Australia), English (Canada), English (Italy), English (Irish), English (New Zealand), Croatian, Indonesian, Italian (Italy), Italian (Switzerland), swahili (Kenya), swahili (Tanzania), latvian, Lithuanian, Portuguese (Portugal), Rome, and romansh, cebu, Slovakia, Slovenia, Finnish, Russian, Serbian, Ukraine, Georgia, uygur, Urdu (India), Urdu (Pakistan), Burmese, Korean, English (Singapore), English (South Africa), English (UK), English (us), Spain, Spain (Mexico), French (Belgium), the Arab (Israel), the Arab (Egypt), punjab (Pakistan), Persian (Afghanistan), Persian (Iran), Amharic, Hindi, Norwegian, Japanese, Chinese (traditional), Chinese (simplified) And you can change the language of the item.Please rest assured.
Q

Hello, firmware global???

By Edson Henrique Nov-23/2017 21:37:29

A
Hello Edson,Sorry this item is Chinese version. Let me know if you need any further assistance. 
Q

Hello, If i choose the colour lake blue is it then actually the phone that i see with the pictured cell phone? Thank you

By Friedrich Oct-25/2017 09:10:15

A
Hello Friedrich, Yes it is.
Q

do you have it in stock now ?

By Joel Oct-10/2017 00:05:21

A
Hello Joel, Yes this item in stock now.
Q

hello ! does the power adapter comes for EU use ! Portugal !?

By Joe Oct-09/2017 23:59:47

A
Hello Joe, Yes, we will offer you an adapter so you can use in your country.
Q

Hi, good evening, can you send me this item with a spare part note worth $ 45?

By Romário Oct-03/2017 23:12:07

A
Hello Romário, Unfortunately we cannot declare goods at a lower value than what the item is truly worth. We are sorry for this inconvenience. We regret that we cannot under declare goods due to customs laws or guarantee that our customers will not have to pay import tax. However, we will always strive to ensure that customers do not incur further costs and will always choose the best shipping solution possible for the destination country that the customer has chosen.Please refer to our shipping and handling terms and conditions, here: http://www.gearbest.com/about/terms-and-conditions.htmlIf you have any more questions please feel free to contact us. 
Q

You have the colour called lake blue is that the same as pictured as I thought it is called sapphire blue or dark blue so is the colour the same as pictured?

By Mike Sep-23/2017 08:15:46

A
Hello Mike, Yes, it's lake blue.
Q

Hello, I really liked the device, I wonder if this model is the Global version? the 4G is compatible like 4G of Brazil? I await your response to finalize the purchase Regards, Dionatan

By Dionatan Sep-21/2017 04:54:47

A
Hello Dionatan,It can work with Network: 2G: GSM 850/900/1800/1900MHz3G: WCDMA 850/900/1900/2100MHz4G: FDD-LTE 850/900/1800/1900/2100/2600MHz. This item is Chinese version.Let me know if you need any further assistance. 
Q

Hello, good evening, does the product have Portuguese language in Brazil? Do you have a warranty? Thank you

By Paulo Sep-07/2017 23:20:41

A
Hello PauloIt has Portuguese BR.Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html
Q

O Que vem na caixa ? / What's in the box?

By Alex Mar-26/2017 18:07:35

A
Hello Alex Package Contents:Cell Phone: 1 Earphones: 1 Power Adapter: 1 USB Cable: 1 User Manual: 1