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Customer Q&A

  • All(41)
  • Product Information(30)
  • Stock Status(1)
  • Payment(1)
  • About Shipping(6)
  • Others(3)
Q

Is this phone compatible with the 4G B28 700MHz B3 1800MHz B7 2600MHz and 4G+?

By freddy May-12/2018 17:05:32

A

Dear Freddy,


Unlocked for Worldwide use. Please ensure local area network is compatible. 

Please check with your carrier/provider before purchasing this item.

Network: 
2G GSM: B2/B3/B5/B8 
3G WCDMA: B1/B2/B5/B8 
4G FDD-LTE: B1/B2/B3/B4/B5/B7/B8/B20/B28/B40

Q

This phone has FCC-ID Certificate?

By Luis Ramirez May-17/2017 04:29:58

A

Hello Luis,


It doesn't have  FCC-ID Certificate.

Q

Hello, the phone comes with portuguese language? The phone comes with chinese or european adpator? Thanks

By Miguel May-12/2017 18:44:08

A

Hello Miguel,

It has the Portuguese language and it comes you with an EU plug.

Let me know if you need any help.

Q

Hello, does this mobile phone work in german language. is it the same, that i bought before my actually phone is redmi note 3; android 5.1. LMY47V Miui Global 8.0 Thank you

By Hartmut Apr-19/2017 07:47:33

A

Hello Hartmut,

The item can support the following language:

Language: Bahasa Indonesia, Bahasa Melayu, English, Spanish, French, Portuguese, Vietnamese, Turkish, Russian, Ukrainian, Hebrew, Arabic, Hindi,Bengali, Burmese,Thai, Telugu,Tamil, Korean, Traditional/Simplified Chinese 

Q

В вашем магазине продаются чехлы и закалённые стёкла к смартфону Xiaomi Redmi Note 3 Pro Overseas Edition 4G Phablet - GOLDEN ? Если да то оставьте ссылки на них.

By Ivan Dec-24/2016 13:09:08

A

Hello Ivan,


You can check in here: http://prntscr.com/dnjmrj , you can buy them together.

They are: http://www.gearbest.com/cases-leather/pp_428999.html and http://www.gearbest.com/screen-protectors/pp_428487.html 

Thanks for your inquiry.

Q

Hi, I want buy this phone, this is International edition? What cover is compatibile with this model? Thanks

By Damiano Dec-22/2016 01:36:13

A

Hello Damiano,

Thank you for your inquiry.

It is not international version. 

For the cover, Please refer to:http://www.gearbest.com/xiaomi-redmi-note-3-cover-_gear/

Thank you, Let me know if you need any help.

Have a nice day!


Q

What version of this cell phone? Kate or Kenzo?

By Efraim Adaias Dec-20/2016 23:03:24

A

Hello Efraim
The version of the phone is Kate.

Thanks for your attention.

Q

Is this the kenzo or kate version?

By Felipe Dec-20/2016 11:35:02

A

Hello Felipe, 

Thank you for your inquiry.

This item is Overseas Edition.

Q

Ola! Estou interessado em comprar o smartphone vcs tem a pronta entrega? como funciona?

By Thiago Dec-16/2016 17:53:58

A

Hello Thiago,

Yes, we have it. When you check out choose expedited shipping then it will work.

Q

este telefone é a versão internacional ou a normal? kenzo ou kate?

By Diego Dec-16/2016 15:06:18

A

Hello Diego,

It is oversea version.

Q

Is this phone compatible with the 4G B28 700MHz B3 1800MHz B7 2600MHz and 4G+?

By freddy May-12/2018 17:05:32

A

Dear Freddy,


Unlocked for Worldwide use. Please ensure local area network is compatible. 

Please check with your carrier/provider before purchasing this item.

Network: 
2G GSM: B2/B3/B5/B8 
3G WCDMA: B1/B2/B5/B8 
4G FDD-LTE: B1/B2/B3/B4/B5/B7/B8/B20/B28/B40

Q

This phone has FCC-ID Certificate?

By Luis Ramirez May-17/2017 04:29:58

A

Hello Luis,


It doesn't have  FCC-ID Certificate.

Q

Hello, does this mobile phone work in german language. is it the same, that i bought before my actually phone is redmi note 3; android 5.1. LMY47V Miui Global 8.0 Thank you

By Hartmut Apr-19/2017 07:47:33

A

Hello Hartmut,

The item can support the following language:

Language: Bahasa Indonesia, Bahasa Melayu, English, Spanish, French, Portuguese, Vietnamese, Turkish, Russian, Ukrainian, Hebrew, Arabic, Hindi,Bengali, Burmese,Thai, Telugu,Tamil, Korean, Traditional/Simplified Chinese 

Q

В вашем магазине продаются чехлы и закалённые стёкла к смартфону Xiaomi Redmi Note 3 Pro Overseas Edition 4G Phablet - GOLDEN ? Если да то оставьте ссылки на них.

By Ivan Dec-24/2016 13:09:08

A

Hello Ivan,


You can check in here: http://prntscr.com/dnjmrj , you can buy them together.

They are: http://www.gearbest.com/cases-leather/pp_428999.html and http://www.gearbest.com/screen-protectors/pp_428487.html 

Thanks for your inquiry.

Q

What version of this cell phone? Kate or Kenzo?

By Efraim Adaias Dec-20/2016 23:03:24

A

Hello Efraim
The version of the phone is Kate.

Thanks for your attention.

Q

Is this the kenzo or kate version?

By Felipe Dec-20/2016 11:35:02

A

Hello Felipe, 

Thank you for your inquiry.

This item is Overseas Edition.

Q

Ola! Estou interessado em comprar o smartphone vcs tem a pronta entrega? como funciona?

By Thiago Dec-16/2016 17:53:58

A

Hello Thiago,

Yes, we have it. When you check out choose expedited shipping then it will work.

Q

este telefone é a versão internacional ou a normal? kenzo ou kate?

By Diego Dec-16/2016 15:06:18

A

Hello Diego,

It is oversea version.

Q

Can you tell me before the delivery the german language to play on the device? Best Regards Franz

By Franz Dec-11/2016 16:19:49

A

Hello Franz,

It doesn't has German language. When it arrive you can download the language you need.

Q

German Language is not included?

By Franz Dec-11/2016 11:47:06

A

Hello Franz,

Even there is no language you need you can download by yourself.

Q

dsalve, potete dirmi cortesemente che Rom stock monta questo device??

By Fabio Nov-20/2016 14:13:25

A

Hello Fabio,
It is Chinese Stable Rom.

Thank you for your inquiry! Please feel free to ask further pre-sales questions. 



Q

podrias declarar un monto menor para evitar impuesto de pago de aduana?

By Ericson Ronald Cordova Aquije Oct-17/2016 17:10:23

A

Hello Ericson,

Due to customs regulations we cannot declare a lower value on the invoice or declare the item as a gift, please be understanding.


Q

Hello, why isn't there any option to choose the "Germany Express Priority Line" shipping method? I want this option otherwise I have to pay taxes. Please give me the opportunity to choose this method so that I will buy that phone from you. Thank you

By Alex Dec-07/2016 16:02:56

A

Hello Alex,
Germany Express Priority Line is unavailable for shipment from HK warehouse.

Please purchase it from China warehouse if possible.

Thank you for your inquiry! Please feel free to ask further pre-sales questions. 


 

Q

Does Gearbest still feature shipping with DHL? does this Phone also features a CE certification?

By Christoph Nov-10/2016 22:08:51

A

Hi,Christoph

Thanks for your inquiry.

It can be shipped with DHL.

It features a CE certification.

Q

hi, can you ship this to indonesia via EMS?

By vhendrock Oct-16/2016 08:25:58

A

Hello vhendrock
This item is out of stock, sorry.
Please consider the other items instead such as newest arrivals here http://www.gearbest.com/new-products/ and best deals here http://www.gearbest.com/gadget-deals.html

Q

Can you ship it registered air mail ?

By Bertoni Oct-11/2016 01:02:58

A

Hello Bertoni
We can ship it via registered air mail .

Q

hello, do you have transportation turkey? and you show the product as a gift?

By Sadullah özdemir Oct-09/2016 14:07:49

A

Hello Sadullah,

We can ship it to turkey.

Sorry, due to customs regulations we cannot declare a lower value on the invoice or declare the item as a gift.


Q

Hello, why i cant order witrh priority mail to germany?

By Valentina Sep-29/2016 18:54:21

A

Hello Valentina,

Just tested to order this phone to Germany, it shows that we have priority mail or standard shipping to your country, please feel free to order. Thanks for your attention. 

Q

Hello, the phone comes with portuguese language? The phone comes with chinese or european adpator? Thanks

By Miguel May-12/2017 18:44:08

A

Hello Miguel,

It has the Portuguese language and it comes you with an EU plug.

Let me know if you need any help.

Q

Hi, I want buy this phone, this is International edition? What cover is compatibile with this model? Thanks

By Damiano Dec-22/2016 01:36:13

A

Hello Damiano,

Thank you for your inquiry.

It is not international version. 

For the cover, Please refer to:http://www.gearbest.com/xiaomi-redmi-note-3-cover-_gear/

Thank you, Let me know if you need any help.

Have a nice day!


Q

Is there italian language in the ROM?

By pietro Oct-09/2016 17:44:18

A

Hello Pietro,
This product does not support Italian.  Thanks for your support.