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Customer Q&A

  • All(24)
  • Product Information(14)
  • Stock Status(2)
  • Payment
  • About Shipping(6)
  • Others(2)
Q

hy! when the product will be in stock ?

By Dragulea Silviu Oct-17/2016 10:28:17

A

Hello Dragulea
This item is out of stock, sorry.
Please consider the other items instead such as newest arrivals here http://www.gearbest.com/new-products/ and best deals here http://www.gearbest.com/gadget-deals.html

Q

Its have OTG?

By Dzintars Sep-09/2016 01:25:27

A

Hello Dzintars,

This phone supports OTG.

Thanks for your attention. 

Q

is this phone work with OTG

By Bernard Sep-08/2016 15:11:28

A

Hello Bernard,

This phone works with OTG.     

Thanks for your attention.

Q

is it support greek?

By bill Sep-04/2016 22:23:17

A

Hello bill,

This phone supports Greek. Thanks for your attention. 

Q

Can you ship it thru post office instead of UPS to Canada?

By Fred Aug-23/2016 01:27:07

A

Hello Fred,
You can choose the shipping method you want when checkout, please check our shipping method as below:
1) Expedited Shipping (DHL, FedEx, UPS)=> 3-7 business days
2) Standard Shipping (EMS) => 7-10 business days
3) Flat Rate Shipping=> 10-25 business days
Learn more information about the shipping time from http://www.gearbest.com/about/shipping-methods.html

Q

Is it nessesary to use a screen protection for "Corning Gorilla Glass 3" ?

By ohmmm22 Aug-18/2016 08:52:31

A

Dear ohmmm22, 
Thanks for your inquiry.

No,it isn't nessesary to use a screen protection for "Corning Gorilla Glass 3".

But there are protective film is not easy to take the phone's screen fuzzy.

Best regards

Q

Is it support Latvian?

By Pauls Aug-15/2016 13:42:29

A

Hello Pauls,
Yes, it supports Latvian .

Q

is it support hebrew?

By alon Aug-07/2016 20:27:34

A

Hello alon,

Sorry that this phone doesn't support hebrew, you can check this phone: http://www.gearbest.com/cell-phones/pp_333166.html?wid=11

Thanks for your attention. 

Q

Does this cellphone come with tpu case like on the video?

By ray Flores Aug-01/2016 13:09:46

A

Hello ray,
We only have this case for this item now,please feel free to order it.

http://www.gearbest.com/cases-leather/pp_391427.html 

Q

Some places state that the battery is removable. Is that so?

By John Jul-24/2016 10:14:11

A

Hello John, 
The battery is removable. Thanks for your attention.

Q

Its have OTG?

By Dzintars Sep-09/2016 01:25:27

A

Hello Dzintars,

This phone supports OTG.

Thanks for your attention. 

Q

is this phone work with OTG

By Bernard Sep-08/2016 15:11:28

A

Hello Bernard,

This phone works with OTG.     

Thanks for your attention.

Q

Is it nessesary to use a screen protection for "Corning Gorilla Glass 3" ?

By ohmmm22 Aug-18/2016 08:52:31

A

Dear ohmmm22, 
Thanks for your inquiry.

No,it isn't nessesary to use a screen protection for "Corning Gorilla Glass 3".

But there are protective film is not easy to take the phone's screen fuzzy.

Best regards

Q

Is it support Latvian?

By Pauls Aug-15/2016 13:42:29

A

Hello Pauls,
Yes, it supports Latvian .

Q

is it support hebrew?

By alon Aug-07/2016 20:27:34

A

Hello alon,

Sorry that this phone doesn't support hebrew, you can check this phone: http://www.gearbest.com/cell-phones/pp_333166.html?wid=11

Thanks for your attention. 

Q

Some places state that the battery is removable. Is that so?

By John Jul-24/2016 10:14:11

A

Hello John, 
The battery is removable. Thanks for your attention.

Q

OTG sd card is allowed or not

By david Jul-12/2016 19:15:53

A

Hello david, 
This item doesn't support sd card or OTG.

Q

Will the UleFone U007 work in the USA when connected to AT&T GSM 3G network? Thanks.

By Nabil M. Amer Jul-03/2016 22:34:16

A

Hello Nabil,

This item is unlocked for Worldwide use. 

Please ensure local area network is compatible. 

It supports the Network: 

2G: GSM 850/900/1800/1900MHz
   3G: WCDMA 900//2100MHz

Q

Whether the camera supports autofocus?

By Jan Jun-27/2016 15:39:52

A

Hello Jan,
Thanks for your inquiry. The camera supports autofocus.

Q

Hi, how many screen point 2 or 5?

By Fazyl Jun-22/2016 15:03:19

A

Hello Fazyl,
This item has 2 screen points.

Q

hy! when the product will be in stock ?

By Dragulea Silviu Oct-17/2016 10:28:17

A

Hello Dragulea
This item is out of stock, sorry.
Please consider the other items instead such as newest arrivals here http://www.gearbest.com/new-products/ and best deals here http://www.gearbest.com/gadget-deals.html

Q

In stock to ship ???

By José Melo Jun-24/2016 14:20:24

A

Hello,

Yes, the item is in stock now.

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

Can you ship it thru post office instead of UPS to Canada?

By Fred Aug-23/2016 01:27:07

A

Hello Fred,
You can choose the shipping method you want when checkout, please check our shipping method as below:
1) Expedited Shipping (DHL, FedEx, UPS)=> 3-7 business days
2) Standard Shipping (EMS) => 7-10 business days
3) Flat Rate Shipping=> 10-25 business days
Learn more information about the shipping time from http://www.gearbest.com/about/shipping-methods.html

Q

could you ship to Bolivia this product?

By Luis Morales Jun-30/2016 21:13:33

A

Hello,

Yes, we can ship the item to Bolivia.

Q

Are you shipping to Colombia?

By Anderson C. Jun-30/2016 17:40:11

A

Hello,

We can ship the item to Colombia.

Q

Is there a delivery to Ukraine, she paid? Thank you

By Татьяна Jun-30/2016 10:01:18

A

Hello Татьяна,
It can be delivered to Ukraine and please feel free to order.

Q

Hi, how many days to dispatch?

By Avila Sánchez Jun-28/2016 14:23:10

A

Hello Avila,
We generally require between 3-7 business days to arrange shipment upon payment. The exact processing time varies depending on the item.
Please refer to our shipping estimation below:
A. Expedited Shipping: Around 3-7 business days to arrive.
B. Standard Shipping: Between 7-10 business days to be delivered.
C. Flat Rate Shipping: Between 10-25 business days to be received.
For more shipping details http://www.gearbest.com/about/shipping-methods.html

Q

Hi, i have a question, does the shipping is free to méxico?

By Noé Suaste Jun-26/2016 19:44:19

A

Hello Noé,
Yes, we can  shipp the phone to méxico for  free 

Q

is it support greek?

By bill Sep-04/2016 22:23:17

A

Hello bill,

This phone supports Greek. Thanks for your attention. 

Q

Does this cellphone come with tpu case like on the video?

By ray Flores Aug-01/2016 13:09:46

A

Hello ray,
We only have this case for this item now,please feel free to order it.

http://www.gearbest.com/cases-leather/pp_391427.html