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Customer Questions

  • All(189)
  • Product Information(122)
  • Stock Status(11)
  • Payment(4)
  • About Shipping(40)
  • Others(12)
Q

What is the maximum payload capacity?

By Billy Jun-21/2019 15:10:12

A
Dear Billy,Thanks for your request.50g
Q

Does this item ship to Canada now?

By Darwin Mar-06/2019 02:00:29

A
Hello Darwin, We can send it to Canada.Let me know if you need any help.
Q

Is there a warranty for this product? If yes, for how long?

By Michał Feb-26/2019 18:08:23

A
Hello MichałPlease read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html
Q

How i can avoid customs in Greece for This item?

By blem Feb-15/2019 12:01:24

A
Hello blem,If any taxes are incurred, they are charged by the destination country and not by GearBest. Taxes are beyond GearBest's control and are charged according to local customs policies and regulations. For more details, please check your local customs website.See our FAQ's here: http://www.gearbest.com/about/faq.html 
Q

is this possible to shipped in india? gujarat in india

By raj paul Jan-08/2019 08:59:28

A
Hello raj,I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. We will aim at improving this as soon as possible.Please kindly check out our other available items here: http://www.gearbest.com/new-products/Grab our best deals here: http://www.gearbest.com/gadget-deals.html
Q

Is it in stock? Could it be ordered?

By Szabina Jan-07/2019 16:25:07

A
Hello Szabina,We are very happy to tell you that this product is in stock.You are welcome to buy on our website.
Q

Is it possible to order drone with EU plug. Can only see CN or US plug. Regards Erling

By Erling Dec-27/2018 08:07:59

A
Hello Erling,We will ship an adapter with all our products according to the country of delivery of the order.
Q

my requst please send this product to india...

By hrithik Dec-16/2018 03:20:04

A
Hello hrithik,I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. We will aim at improving this as soon as possible.Please kindly check out our other available items here: http://www.gearbest.com/new-products/Grab our best deals here: http://www.gearbest.com/gadget-deals.html
Q

what is the model number of this mi drone

By asim Dec-05/2018 22:01:46

A
Hello asim,   Model: Mi Drone 4K 
Q

Hello there, i want to ask about the shipping methods.With wich method i can receive it through Europe?Thanks a lot.Alex

By Alex Nov-30/2018 10:13:21

A
Hello Alex,The shipping time depends on the shipping method selected during the checkout. We have 3 methods of shipping items to you, please see the estimated delivery times below: 1) Expedited Shipping: 3-7 business days 2) Unregistered Air Mail & Registered Air Mail: 10-40 business days3) Priority Line: 5-25 business days (Only available for certain countries)For more information on our shipping methods, please see here: http://www.gearbest.com/about/shipping-methods.html