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Customer Questions

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  • Product Information(3)
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  • About Shipping(1)
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How strong are the engines?

By RICARDO A BARBOZA Feb-27/2017 17:29:52

Hello RICARDO,Please kindly view 42 stepper motor, 12-24V voltage, step angle of 1.8 °Have a nice day.

Hello, could you upgrade the product with lead screw for the z-axis? And if it was possible, how much will cost? Thanks for all

By Alberto Feb-27/2017 02:07:07

Hello Alberto,Please kindly note Z axis can be upgraded, if replaced by screw, then the distance Z need to be modified, you need to modify the firmware.Have a nice day.

What controller board does this come with? The 2560 ?

By Tony Dec-22/2016 21:37:47

Hi Tony,Thanks for your inquiryMotherboard is GT2560 and panel LCD is LCD2004Have a nice day!

Does this Printer Kit have a heated build plate

By Cody Dec-09/2016 23:07:25

Hello Cody,Thank you for your inquiry.Yes, it has a heated build plate.Please feel free to contact us if further questions.Thank you for your attention.

Hi, I tried to order this product, but when I get to check-out, I can't select a shipping option. I live in South Africa. Please advise.

By Marnus Jun-21/2016 16:08:24

Hello Marnus,                                                                                                                                                                                                               I have checked it for you, because the limit shipping method, this item can't be shipped to your country now. We will improve it as soon as possible.Please kindly choose other available items. Check out our brand new products here: our best deals here: