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Customer Questions & Answers

  • All(37)
  • Product Information(25)
  • Stock Status(6)
  • Payment
  • About Shipping(4)
  • Others(2)
Q

Hello, Can I install Mint or Debian on it?

By Sergey May-25/2018 18:26:56

A

Hello Sergey,


You can install the Linux system that we provide too, Mint or Debian, there is no corresponding driver

Q

Is this item in stock in G-W-5?

By Hjalti Apr-10/2018 12:32:51

A

Hello Hjalti, 

Thank you for your inquiry.

Yes, it is available in G-W-5 warehouse.


Q

Hello, is the METAL FRONT COVER version the latest version z8750?

By DrChicken Nov-08/2017 01:45:53

A

Hello DrChicken,

This item is Intel Cherry Trail X7-Z8750. 

Let me know if you need any further assistance. 


Q

When will the Item be in stock again? And are you releasing anew model soon, is it worth buying now?

By Templer Oct-11/2017 21:27:20

A

Hello Templer,
We are sorry this item out of stock.

Q

are there in stock? and what day does gpdwin come out of china?

By jorgexde0 Oct-06/2017 20:19:16

A

Hello jorgexde0,
This item in stock now, we can ship it at once.

Q

How long does it take to get to Mexico?

By jorgexde0 Oct-06/2017 20:13:18

A

Hello jorgexde0,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

I just tried to buy one of these and just got an answer that you are out of stock. Whats the deal? you suddenly have more now? Is the product available now or not?

By Cristian Baeza Sep-06/2017 02:51:09

A

Hello Cristian,
This item in stock now.

Q

Is this the latest version or not? There are two questions on here that contradict the other.

By Josh Aug-09/2017 01:47:10

A

Hello Josh,


Yes, this is the latest version.

Thank you for your inquiry.

Q

The keyboard layout looks to be the US QWERTY version - is that the only version (I am in England and our version is different)?

By John Jul-22/2017 13:19:49

A

Hello John,

Yes, the keyboard is QWERTY layout and it is the only version.

Thank you for your inquiry.

Q

Hi im just curious how often the item is restocked, its currently showing as out of stock, could i get an estimate of when more may be available?

By Aaron Jun-27/2017 19:01:51

A

Hello Aaron,
We are sorry this item is out of stock.

Q

Hello, Can I install Mint or Debian on it?

By Sergey May-25/2018 18:26:56

A

Hello Sergey,


You can install the Linux system that we provide too, Mint or Debian, there is no corresponding driver

Q

Hello, is the METAL FRONT COVER version the latest version z8750?

By DrChicken Nov-08/2017 01:45:53

A

Hello DrChicken,

This item is Intel Cherry Trail X7-Z8750. 

Let me know if you need any further assistance. 


Q

Is this the latest version or not? There are two questions on here that contradict the other.

By Josh Aug-09/2017 01:47:10

A

Hello Josh,


Yes, this is the latest version.

Thank you for your inquiry.

Q

The keyboard layout looks to be the US QWERTY version - is that the only version (I am in England and our version is different)?

By John Jul-22/2017 13:19:49

A

Hello John,

Yes, the keyboard is QWERTY layout and it is the only version.

Thank you for your inquiry.

Q

It has Bluetooth? Can I connect two controlers to play it on a TV?

By Léo Jun-03/2017 20:29:37

A

Hello Léo, 
Thanks for your inquiry.


Bluetooth 4.1 Interface Syncs with Compatible Devices
Wirelessly transfer photos, music and other media between the computer and your Bluetooth-enabled cell phone or MP3 player, or connect Bluetooth wireless accessories

Q

Hello, Can I change processor and RAM? Thank you for answer.

By John Hosgfingasn Jun-01/2017 15:58:18

A

Hello John, 
Thanks for your inquiry.


Please note that you can't change processor and RAM. 
Any alterations such as upgrades, modding with custom ROM, rooting or flashing the Android device with other firmware will automatically cause the device experience matters as well as void the device's warranty.

Q

Perdón pero quisiera saber si el precio de 358.60 son dolares o euros, y cuanto es la moneda mexicana,y también quisiera por que medios puedo pagarlo y también resivirlo,y el costo de envió, vivo en queretaro

By martin valiente arellano May-20/2017 18:37:15

A

Hello martin,


The item is 358.60 USD now.

You can see the shipping costs and delivery time for your order during the checkout. 


Simply add your products to your cart and select the country of delivery, then the available shipping options and costs will be displayed. 


We have 3 methods of delivery, the estimated shipping times are below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html


Q

Can you download steam and xbox to this mini computer

By Kuohu May-01/2017 11:19:28

A

Hello Kuohu,
We are sorry this item is out of stock,we can't get any information about this item.

Q

Boa tarde Venho por este meio perguntar qual o tempo de entrega na morada para portugal?

By joao Mar-02/2017 14:27:48

A

Hello joao,

The estimated shipping time for registered shipping is 15-30 business days after we ship it out.

The estimated shipping time for priority shipping is 7-15 business days after we ship it out.

The estimated shipping time for expedited shipping is 3-7 business days after we ship it out.


Q

Does it have both Android and Windows 10 Operating systems?

By A. Martinez Feb-23/2017 15:46:17

A

Hello A.,
OS: Windows 10 

Q

Is this item in stock in G-W-5?

By Hjalti Apr-10/2018 12:32:51

A

Hello Hjalti, 

Thank you for your inquiry.

Yes, it is available in G-W-5 warehouse.


Q

When will the Item be in stock again? And are you releasing anew model soon, is it worth buying now?

By Templer Oct-11/2017 21:27:20

A

Hello Templer,
We are sorry this item out of stock.

Q

are there in stock? and what day does gpdwin come out of china?

By jorgexde0 Oct-06/2017 20:19:16

A

Hello jorgexde0,
This item in stock now, we can ship it at once.

Q

I just tried to buy one of these and just got an answer that you are out of stock. Whats the deal? you suddenly have more now? Is the product available now or not?

By Cristian Baeza Sep-06/2017 02:51:09

A

Hello Cristian,
This item in stock now.

Q

Hi im just curious how often the item is restocked, its currently showing as out of stock, could i get an estimate of when more may be available?

By Aaron Jun-27/2017 19:01:51

A

Hello Aaron,
We are sorry this item is out of stock.

Q

Is this in stock currently. The last time i tried to order, this was back-ordered, is this ACTUALLY in stock at this moment in time or is the "21 pc left" another lie?.

By Sulayman Jan-21/2017 23:43:44

A

Hello Sulayman,
It is in stock, you can order it now.

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

How long does it take to get to Mexico?

By jorgexde0 Oct-06/2017 20:13:18

A

Hello jorgexde0,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

hi if i buy this item from the eu warehouse how long would it take to arrive in the uk ? and would there be any other charges?

By CHRIS Mar-13/2017 16:04:26

A

Hello CHRIS,
Generally it can be shipped within 3-7 business days after the payment. The exact processing time varies depending on the item.
Please refer to our shipping estimation below:
1) Expedited Shipping: 3-7 working days 
2) Unregistered Air Mail & Registered Air Mail:10-40 working days
3) Priority Line : 5- 25 working days(Only for partial countries)
Learn more information about shipping from http://www.gearbest.com/about/shipping-methods.html 

Taxes do not come from us if any. Taxes are beyond Gearbest's control and only depend on the delivery country's regulations and policies. 
For more details: http://www.gearbest.com/about/faq.html

Q

Hello! If i buy a GPD Win with DHL shipping to France how much i will have to pay tax fees in euros please ?

By Julien AMOROS Mar-02/2017 13:05:09

A

Hello Julien
Taxes do not come from us if any. Taxes are beyond Gearbest's control and only depend on the delivery country's regulations and policies.
For more details: http://www.gearbest.com/about/faq.html

Q

Hi, is it possible to have this posted unregistered or would this have to be another postage option because of the high value? Thanks.

By Matt Feb-23/2017 16:21:50

A

Hello Matt,
The shipping method depends on the item and destination, when you check out, you will see the options for shipping method..

Q

Hello, if I order your product, will I avoid VAT and custom taxes for EU /Bulgaria/ ?

By Krun QY Feb-04/2017 18:03:20

A

Hello Krun,


Sorry. We have no control over these regulations and potential import duties. However, Taxes totally depends on the local customs policy. The customer is solely responsible for customs tax and any other customs-related charges if exists.

Thanks for your inquiry.

Q

Olá eu gostaria de saber em quanto tempo o produto chega em minha residencia ( eu moro no brasil )

By Thiago Jan-13/2017 22:24:30

A

Hello Thiago,

The estimated shipping time for registered shipping is 15-30 business days after we ship it out.

The estimated shipping time for priority shipping is 7-15 business days after we ship it out.

The estimated shipping time for expedited shipping is 3-7 business days after we ship it out.