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Customer Questions

  • All(56)
  • Product Information(37)
  • Stock Status(7)
  • Payment
  • About Shipping(7)
  • Others(5)
Q

Hello, can you please ship this item to Hungary sometime in future? thanks

By Agnes Oct-06/2017 11:25:53

A
Hello Agnes, We are sorry this item in stock in US warehouse only, we can ship ti USA only.
Q

Hallo, will be possible to order this product in EU sometime in the future? Can I order one from US stock to Hungary? thanks and regards,

By Agnes Kovesdi Oct-06/2017 11:03:27

A
Hello Agnes, We are sorry we don't have this plan yet, we are sorry US warehouse can't ship to Hungary.
Q

anymore stock?

By ANA MARIA Sep-22/2017 09:46:50

A
Hello ANA, This item in stock in US warehouse only.
Q

Can you tell me when are you going to have stock? I want to buy in Spain.

By ANA MARIA Sep-22/2017 09:34:07

A
Hello ANA,We regret to inform you that this item is no longer available.Please check out our other amazing items here: http://www.gearbest.com/new-products/Grab our best deals here: http://www.gearbest.com/gadget-deals.html
Q

Hello, I'm interested to order this product, but when it will be available at EU or UK?

By Sintija Sep-19/2017 18:54:59

A
Hello Sintija, We are sorry this item is out of stock.
Q

Garantia? Guaranty?

By Helder Aug-19/2017 21:40:24

A
Hello Helder,Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html
Q

Hi my whole house has less wood floor type but have short carpet type will it work perfectly as well?

By Wee Liam Aug-03/2017 05:39:21

A
Hello Wee, Thanks for your inquiry.The item can clean the undercoat carpet.
Q

How long does the battery work in one usage? How does the product charge batter, usb?

By Domingos Santos Jul-14/2017 08:30:53

A
Hello Domingos, Thanks for your inquiry.1: Charging Time: Less than 5hrs Working Time: 90min 2: You are able to charge the item with the Charging Base.
Q

What is incuded in the box: on the description you typed accessories like virtual wall, mop, water tank etc. Can you confirm exact list of items delivered with the vacuum robot

By Artur Jul-10/2017 07:40:23

A
Hello Artur, Thanks for your inquiry.Package Contents: 1 x Vacuum Cleaner, 1 x HEPA, 1 x Charging Base, 1 x Remote Controller, 1 x Water Tank, 1 x Dust Container Box , 1 x Adapter, 1 x Invisible Wall, 1 x Cleaning Brush, 2 x Side Brush, 1 x Rag, 2 x AA Battery, 2 x AAA Battery.
Q

Hi I would just like to confirm that you do not need to use the remote control to operate the product and that it will work away by itself? thanks

By jl Jul-03/2017 11:01:32

A
Hello jl, Thanks for your inquiry.You can turn on the "Appointment cleaning" function of the item on the remote control.It will automatically work itself.