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Customer Questions

  • All(26)
  • Product Information(22)
  • Stock Status(1)
  • Payment
  • About Shipping(2)
  • Others(1)
Q

Hi Ive tried to order this to both my USA and Mexico shipping addresses. It says that it is unavailale for both. Is that correct?

By Seth Jul-08/2018 00:57:23

A
Hello Seth,It could be shipped to USA and Mexico.Please feel free to order it. Link here for more information:http://prntscr.com/k3twlq http://prntscr.com/k3tws4 
Q

Hello, what kind of plug does this have? USA / North America, Chinese, UK?

By Seth Jul-04/2018 18:06:43

A
Hello Seth,It has CN plug.But we will send an correct adapter.
Q

Can i start the item with Google Home?

By John Apr-25/2018 11:53:24

A
Hello John,No, sorry.Please use Xiaomi smart home APP.
Q

Does it work on my country's 220v 60Hz outlets or do I also need a transformer to 50Hz?

By Lord Clorophilla Nov-21/2017 18:32:23

A
Hello Lord,Sorry the Frequency is just 50Hz. Let me know if you need any further assistance. 
Q

Dose this work on 240v australia?

By lin Oct-10/2017 11:56:47

A
Hello lin, The item can't be used on 240v.
Q

does it work on Canada 110v? thanks

By sounghoe Sep-24/2017 15:34:46

A
Hello sounghoe, You can't use the item on Canada 110v.
Q

Does the app run on an iPhone??

By Rik Wallin Jul-09/2017 16:49:03

A
Hello Rik, Thanks for your inquiry.Yes, the APP can run on an iPhone.
Q

this works on Frequency 60Hz?

By Felipe Jun-15/2017 00:59:40

A
Hello Felipe,No, it does not work on Frequency 60Hz.Thank you for your inquiry.
Q

Can I buy it with an EU adapter? Thanks

By Assaf May-31/2017 16:32:00

A
Hello Assaf, Package Contents: 1 x Original Xiaomi Mi Electric Kettle, 1 x Charging Base.
Q

Hello , Does it work with out the app ? i mean can it work plugging only to the electricity ?

By Lucas Thuler May-23/2017 00:28:15

A
Hello Lucas, The water temperature can be remote controlled via your Xiaomi smart home APP, everything in on your hand.