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Customer Q&A

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  • Product Information(4)
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Q

Will you have stock of this printer with either a AU or UK plug (AU preferable)?

By Mark Beckwith Jan-29/2018 04:09:37

A

Hello Mark,

We are sincerely sorry that only the item with US adapter is in stock now.

Q

Hello, the pictures show a glass bed but the written description indicates an aluminum bed. Can you clarify?

By Kevin Feb-11/2017 21:52:41

A

Hello Kevin, 

Thank you for your inquiry.

This "Super-flat aluminum alloy print surface for better adherence" is correct.

Q

Will this printer, print with Carbon Fibre Filament?

By Jason Nov-20/2016 10:39:54

A

Hello Jason,
Sorry it can't print with Carbon Fibre Filament. Thanks for your interest.

Q

Two questions: 1) does it feature a heated bed? (it is unclear from the description, though the wide range of materials suggest it should, some materials warp unless the bed is heated) 2) does it support printing from microSD? I see such a slot on the mainboard pictures, but no info in description. Thank you

By Andrei B Nov-07/2016 12:11:18

A

Hello Andrei,
Thanks for your interest. 1. Equipped with a heating bed. 2.  Supports SD card off-line printing.

Q

Will you have stock of this printer with either a AU or UK plug (AU preferable)?

By Mark Beckwith Jan-29/2018 04:09:37

A

Hello Mark,

We are sincerely sorry that only the item with US adapter is in stock now.

Q

Hello, the pictures show a glass bed but the written description indicates an aluminum bed. Can you clarify?

By Kevin Feb-11/2017 21:52:41

A

Hello Kevin, 

Thank you for your inquiry.

This "Super-flat aluminum alloy print surface for better adherence" is correct.

Q

Will this printer, print with Carbon Fibre Filament?

By Jason Nov-20/2016 10:39:54

A

Hello Jason,
Sorry it can't print with Carbon Fibre Filament. Thanks for your interest.

Q

Two questions: 1) does it feature a heated bed? (it is unclear from the description, though the wide range of materials suggest it should, some materials warp unless the bed is heated) 2) does it support printing from microSD? I see such a slot on the mainboard pictures, but no info in description. Thank you

By Andrei B Nov-07/2016 12:11:18

A

Hello Andrei,
Thanks for your interest. 1. Equipped with a heating bed. 2.  Supports SD card off-line printing.

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Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!