All
Product keywords
Please enter the email address account

Customer Q&A

  • All(87)
  • Product Information(78)
  • Stock Status(2)
  • Payment
  • About Shipping(3)
  • Others(4)
Q

can shipping to indonesia?

By Please Answer Jan-27/2019 18:10:35

A

Hello Please, 
Yes,it can.

Q

Da para ver o Netflix?

By Pedro Jan-07/2019 00:11:34

A

Hello Pedro,


Please note that it is supported.

Let me know if you need any further assistance. 


Q

Can I watch mexican channels?

By Eduardo Aug-31/2018 04:18:47

A

Hello Eduardo,


Thanks for your inquiry.


This requires installing the local APK.


Have a nice day.


Q

Is it possible to upgrade to Android 8 (Oreo)?

By Tom Aug-10/2018 05:02:23

A

Hello Tom,


Sorry, it can only be upgraded to Android 7 now.

Q

Is Kodi pre-installed?

By John Jul-14/2018 12:27:45

A

Hello John, 
Yes ,it is .

Q

Does this support ExFat and NTFS hard drive formats?

By Tom May-10/2018 05:04:55

A

Hello Tom,

Yes, it supports ExFat and NTFS hard drive formats.

Q

Order No: W1803131014473443. One adapter is not function. I got the broken adapter.. please send me an adapter which is functional.

By Derek Dong Hyoun Koo Apr-28/2018 19:14:00

A

Hello Derek
For after sales issue, please go to our  Support Center here: http://support.gearbest.com/
For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.

Q

root access?

By Anna Mar-24/2018 21:58:09

A

Hello Anna,
Thanks for your inquiry.

The item is rooted.

Q

How long until product delivery

By Vitor Mar-06/2018 22:44:07

A

Hello Vitor,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

Does it also support Hebrew language?

By Yoni Jan-30/2018 23:35:04

A

Hello Yoni,

Yes,it supports Hebrew language.


Q

can shipping to indonesia?

By Please Answer Jan-27/2019 18:10:35

A

Hello Please, 
Yes,it can.

Q

Da para ver o Netflix?

By Pedro Jan-07/2019 00:11:34

A

Hello Pedro,


Please note that it is supported.

Let me know if you need any further assistance. 


Q

Can I watch mexican channels?

By Eduardo Aug-31/2018 04:18:47

A

Hello Eduardo,


Thanks for your inquiry.


This requires installing the local APK.


Have a nice day.


Q

Is it possible to upgrade to Android 8 (Oreo)?

By Tom Aug-10/2018 05:02:23

A

Hello Tom,


Sorry, it can only be upgraded to Android 7 now.

Q

Is Kodi pre-installed?

By John Jul-14/2018 12:27:45

A

Hello John, 
Yes ,it is .

Q

Does this support ExFat and NTFS hard drive formats?

By Tom May-10/2018 05:04:55

A

Hello Tom,

Yes, it supports ExFat and NTFS hard drive formats.

Q

root access?

By Anna Mar-24/2018 21:58:09

A

Hello Anna,
Thanks for your inquiry.

The item is rooted.

Q

Does it also support Hebrew language?

By Yoni Jan-30/2018 23:35:04

A

Hello Yoni,

Yes,it supports Hebrew language.


Q

How can I turn on HDMI CEC? I cant find in setting menu.

By Janko Jan-25/2018 23:11:00

A

Hello Janko,


HDMI Version: 2.0 
Other Functions: Others 
External Subtitle Supported: No 
HDMI Function: HDCP . 


Let me know if you need any further assistance. 


Q

can I connect external speakers with 3.5 "jack

By Tiziano Jan-16/2018 15:27:54

A

Hello Tiziano,


Sorry there is no 3.5 "jack.

Interface: AV,DC Power Port,HDMI,RJ45,SD Card Slot,SPDIF,USB2.0 . 

Let me know if you need any further assistance. 


Q

how can i buy this in wholesale??discounts?? i need like 10 boxes

By Marty Marvelo Lyanga May-30/2017 18:55:06

A

Hello Marty,


For all wholesale inquiries, please fill in the wholesale inquiry section on the product page to get the best price.


Q

Hello, gearbest sell only the dc adapter (europe) ?

By Filipe Silva May-03/2017 11:57:53

A

Hello Filipe,


Please note that this item has EU plug.


Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

How long until product delivery

By Vitor Mar-06/2018 22:44:07

A

Hello Vitor,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

dear seller, Could you shipp the item to Bolivia for a Regular Mail? please tell me to buy it

By Morales Mar-19/2017 03:54:16

A

Hello Morales
Shipping time depends on the shipping method selected in the check-out. Please consider these estimations as a reference:
1) Expedited Shipping: 3-7 working days 
2) Unregistered Air Mail & Registered Air Mail:10-40 working days
3) Priority Line : 5- 25 working days(Only for partial countries)
Learn more information about shipping from http://www.gearbest.com/about/shipping-methods.html 

Q

HI, if I order 2 items and 2 wireless mice, do you ship them in one package?

By Mica Feb-09/2017 04:34:44

A

Hello Mica,
Yes they will be shipped together usually 

Q

Order No: W1803131014473443. One adapter is not function. I got the broken adapter.. please send me an adapter which is functional.

By Derek Dong Hyoun Koo Apr-28/2018 19:14:00

A

Hello Derek
For after sales issue, please go to our  Support Center here: http://support.gearbest.com/
For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.

Q

How to download Kodi ...

By mo Apr-18/2017 18:55:24

A

Hello Mo
Ensure the system supports the Apps you download, upgrade the firmware if necessary.

Q

How to download Kodi ...

By mo Apr-18/2017 18:55:24

A

Hello Mo
Ensure the system supports the Apps you download, upgrade the firmware if necessary.

Q

Bonjour, je me présente, je me nomme Baptiste Noyer et je suis adepte de nouvelles technologies. Votre produit "SCISHION V88 TV Box Player Rockchip 3229 Quad Core" m'a l'air très intéressant, tant au niveau rapport qualité/prix, que dans son design. Je vous propose donc en échange d'un test rédigé et argumenté, accompagné de multiples photos de recevoir votre produit gratuitement. Je m'engage à faire ce test de manière professionnelle. Je possède aussi un site que je viens de crée et bientôt une chaine youtube pour promouvoir vos produits. https://techtestfr.000webhostapp.com Je vous donne donc mon adresse e-mail et mon numéro de téléphone : - 0632682503 - noyerb@gmail.com Dans l'attente d'une réponse, cordialement Baptiste Noyer.

By Baptiste Mar-07/2017 20:34:45

A

Bonjour Baptiste

Vous n'avez qu'à contacter youtube@gearbest.com.