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Customer Q&A

  • All(16)
  • Product Information(14)
  • Stock Status
  • Payment
  • About Shipping(1)
  • Others(1)
Q

Hello. Will this smartphone update the OTA software, or just flash through the computer? Will it work in 4g beeline networks in Russia? Does the good Russian language?

By Evgeniy Apr-23/2017 12:58:14

A

Hello Evgeniy,

It cannot be upgraded to OTA software.

It can support Russian language.

Q

Hi this phone have a spanish language and play store? wich is the diference with international version? Thanks

By Sergio Ocampo Apr-21/2017 17:07:00

A

Hello Sergio,


1.This phone has the spanish language.

2.Download your favorite apps through the Google Play Store or Market installed.

Q

Hi. This phone have FM radio ? Tkx

By Dragos B. Apr-21/2017 05:39:56

A

Hello Dragos,

The item has the following functions:

Sensor: Ambient Light Sensor,E-Compass,Gravity Sensor,Gyroscope,Hall Sensor,Proximity Sensor 
Additional Features: 3G,4G,Alarm,Bluetooth,Browser,Calculator,Calendar,Fingerprint recognition,GPS,MP3,MP4,People,Wi-Fi

Q

Hi there!! Why the MX6 International Version has a 1.39 ghz Mediatek X20 Processor, and Chinese Version has a 2.3 ghz Mediatek X20 Processor? Does Chinese version have Play Store? I'm from Brazil. I need this.

By Tiago Mar-05/2017 00:31:13

A

Hello  Tiago,  
The net work is different from international Version and  Chinese Version.

The Chinese version have Play Store .

You could feel free to order it .

Thanks for your inquiry.


Q

Is it the international version / edition with global / international rom? Thank you in advance.

By Dennis Jan-29/2017 22:38:39

A

Hi Dennis,


It is the Chinese version.

Have a nice day!

Q

Which precisely Flyme version is? 5.5 A, U, C or I ? Thanks

By Stefano Fortuzzi Dec-11/2016 17:38:02

A

Hello Stefano,

It is   Flyme 5.5 (Based on Android 6.0)

Q

hello I am from türkey Can you send mobil phone. is the Customs problem Customs problem

By hüseyin Dec-10/2016 18:34:05

A

Hello hüseyin,


It can't be shipped to your country.


Q

it has arabic language ??

By esam Dec-10/2016 18:02:29

A

Hello Esam,

It has your language.

Q

O PRODUTO TEM VERSÃO EM PORTUGUES?

By SARAH LIMA Nov-30/2016 12:37:42

A

Hello SARAH,

This phone comes with Chinese version with Portuguese language.

Please feel free to contact us if you have any questions.


Q

Is it possible to reflash the phone on Ubuntu?

By Damir Sharipov Nov-17/2016 10:47:56

A

Hello Damir,

System: Flyme 5.5 (Based on Android 6.0)

This Android/Windows device is designed to function specifically with the current Android/Windows OS installed on it. 

Any alterations such as upgrades, modding with custom ROMs, rooting or flashing the Android device with other firmware will automatically void the device's warranty.

Please feel free to contact us if you have any questions.


Q

Hello. Will this smartphone update the OTA software, or just flash through the computer? Will it work in 4g beeline networks in Russia? Does the good Russian language?

By Evgeniy Apr-23/2017 12:58:14

A

Hello Evgeniy,

It cannot be upgraded to OTA software.

It can support Russian language.

Q

Hi this phone have a spanish language and play store? wich is the diference with international version? Thanks

By Sergio Ocampo Apr-21/2017 17:07:00

A

Hello Sergio,


1.This phone has the spanish language.

2.Download your favorite apps through the Google Play Store or Market installed.

Q

Hi. This phone have FM radio ? Tkx

By Dragos B. Apr-21/2017 05:39:56

A

Hello Dragos,

The item has the following functions:

Sensor: Ambient Light Sensor,E-Compass,Gravity Sensor,Gyroscope,Hall Sensor,Proximity Sensor 
Additional Features: 3G,4G,Alarm,Bluetooth,Browser,Calculator,Calendar,Fingerprint recognition,GPS,MP3,MP4,People,Wi-Fi

Q

Hi there!! Why the MX6 International Version has a 1.39 ghz Mediatek X20 Processor, and Chinese Version has a 2.3 ghz Mediatek X20 Processor? Does Chinese version have Play Store? I'm from Brazil. I need this.

By Tiago Mar-05/2017 00:31:13

A

Hello  Tiago,  
The net work is different from international Version and  Chinese Version.

The Chinese version have Play Store .

You could feel free to order it .

Thanks for your inquiry.


Q

Is it the international version / edition with global / international rom? Thank you in advance.

By Dennis Jan-29/2017 22:38:39

A

Hi Dennis,


It is the Chinese version.

Have a nice day!

Q

Which precisely Flyme version is? 5.5 A, U, C or I ? Thanks

By Stefano Fortuzzi Dec-11/2016 17:38:02

A

Hello Stefano,

It is   Flyme 5.5 (Based on Android 6.0)

Q

it has arabic language ??

By esam Dec-10/2016 18:02:29

A

Hello Esam,

It has your language.

Q

O PRODUTO TEM VERSÃO EM PORTUGUES?

By SARAH LIMA Nov-30/2016 12:37:42

A

Hello SARAH,

This phone comes with Chinese version with Portuguese language.

Please feel free to contact us if you have any questions.


Q

Is it possible to reflash the phone on Ubuntu?

By Damir Sharipov Nov-17/2016 10:47:56

A

Hello Damir,

System: Flyme 5.5 (Based on Android 6.0)

This Android/Windows device is designed to function specifically with the current Android/Windows OS installed on it. 

Any alterations such as upgrades, modding with custom ROMs, rooting or flashing the Android device with other firmware will automatically void the device's warranty.

Please feel free to contact us if you have any questions.


Q

Hi, does it support Google Play market? Regards Malg

By Malg Nov-08/2016 19:25:39

A

Hello Malg,

Thanks for your inquiry.

It supports Google Play market.

Have a nice day.


Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

hello I am from türkey Can you send mobil phone. is the Customs problem Customs problem

By hüseyin Dec-10/2016 18:34:05

A

Hello hüseyin,


It can't be shipped to your country.


Q

Does it enjoy some sort of guarantee?

By Pablo Nov-11/2016 10:36:55

A

Hello Pablo,It is with one year warranty(Gearbest). Please kindly review our warranty here : http://www.gearbest.com/about/warranty-and-return.html
Any issue you can feel free to contact us here: http://www.gearbest.com/about/contact-us.html , we will settle your issue. 

Thanks for your attention.