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Customer Questions

  • All(102)
  • Product Information(80)
  • Stock Status(4)
  • Payment
  • About Shipping(13)
  • Others(4)
Q

Hi, Is it the H501S Standard or the H501S High Edition?

By Peter Jul-06/2018 08:04:24

A
Hello Peter,This item is Hubsan H501S X4 Brushless Drone - Advanced Version.
Q

Can you record video's direct on to a cell/mobile phone? Thanks

By Guy Armstrong Jun-22/2018 17:56:32

A
Hello Guy,We are sorry that it does not support record video's direct on to a cell/mobile phone.
Q

Hello, i live in Greece. If i order this product from EU warehouse i will have to pay customs charges? Thanks!

By Vaggelis Jun-06/2018 19:54:21

A
Hello Vaggelis, Taxes do not come from us if any. Taxes are beyond Gearbest's control and only depend on the delivery country's regulations and policies. Generally, import taxes can be reduced and in some cases avoided ( if applicable) with postal deliveries.For more details: http://www.gearbest.com/about/faq.html 
Q

Hello, I live in Spain, if I buy GW-6 I would have to pay customs taxes? Thank you.

By Enrique May-14/2018 16:07:41

A
Hello Enrique,If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. For more details, please check your local customs website.See our FAQ's here: http://www.gearbest.com/about/faq.html 
Q

please confirm if you can ship Hubsan h501s x4 advanced to Italy

By carlo cantini Apr-21/2018 08:50:08

A
Hello Carlo, If there is available shipping method or you can choose your country when you make this order, it means we can ship it to your country now.
Q

US--L it's United State wherehouse, but what's mean G-W-2 G-W-4 G-W-5 G-W-6, how i can know item location

By Locas Musa Mar-27/2018 10:58:24

A
Hello Locas, G-W-2 is in Brimingham, G-W-4 is in Poland, G-W-5 is inCzech Republic G-W-6 is in Fance. Let me know if you need any further assistance. 
Q

Hello I've bought one of this H501S. I want to know if you ship H501S or H501SS model. Thanks a lot

By Emanuele Mar-15/2018 08:47:28

A
Hello Emanuele,We ship this model Hubsan H501S.
Q

Can you please confirm that controller shipped with Advanced Version can be switched from Mode 2 to Mode 1 and vice versa.

By Derek Mar-15/2018 02:47:33

A
Dear Derek,Its Mode is Mode 2 (Left Hand Throttle). 
Q

I see in the pictures for the product: Hubsan H501S X4 Brushless Drone - Advanced Version - EU PLUG BLACK 190361802 that it is an H501s Upgraded Version. Please verify that this means H501ss version. Thank you.

By Costas Mar-13/2018 08:02:10

A
Dear Costas,Thank you for your inquiry.It is H501s version.
Q

Does the remote have a screen to see the drones camera?

By yehuda Feb-19/2018 05:00:09

A
Hello Yehuda,Yes,you may see the drones camera.Thank you.