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Customer Questions

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  • Product Information(60)
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  • Others(2)
Q

Is there a wall adapter for Australian sockets?

By Alex Dec-12/2018 14:57:07

A
Hello Alex,We will send an adapter with all our products according to the order's country of delivery.
Q

i bought from you the yeelight strip. Will you please include a EU adapter? Thanks a lot.

By Alex Aug-09/2018 10:24:32

A
Hello Alex,We will send an adaptor according to the order's country of delivery.
Q

It's compatible with Google home ?

By desg Jul-03/2018 18:06:35

A
Hello Desg, Thank you for your inquiry.Yes, it can work with google home as well as Amazon Alexa. 
Q

Hi Can the button be programmed to press it and go between 2 colors of your choose? thanks

By george Jun-14/2018 16:24:32

A
Dear George,Sorry, the button can not be programmed to press it and go between 2 colors.
Q

Hi, I need two bands of light. Do I have to buy two items or can I buy a strip of light?

By Felippe Apr-30/2018 16:26:04

A
Hello Felippe,you need to have two light strips. 
Q

Is it possible to color sync multiple light strips?

By Nuno Costa Apr-11/2018 15:29:37

A
Hello Nuno,Yes,you can color sync multiple light strips.Thank you.
Q

Hallo, is the width realy 2 cm?

By TM Mar-27/2018 08:42:27

A
Hello TM, Thanks for your inquiry.The width of the item is 2cm.
Q

Hi, how wide is it?

By Andrzej Mar-22/2018 13:24:39

A
Hello Andrzej,It is 2cm. Let me know if you need any further assistance. 
Q

It only has a length of 2 meters?

By Eduardo Feb-27/2018 02:47:34

A
Dear Eduardo,Thank you for your inquiry.For this item, it only has a length of 2M.
Q

Can this be controlled by Xiaomi Gateway?

By Jason Feb-05/2018 04:49:15

A
Dear Jason,Thank you for your inquiry.It can not be controlled by Xiaomi Gateway.