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Customer Questions

  • All(319)
  • Product Information(273)
  • Stock Status(8)
  • Payment(2)
  • About Shipping(25)
  • Others(10)
Q

which adapter will get ? iam from india ! i need EU

By harshit Dec-06/2018 05:13:53

A
Hello Harshit,We will send an adapter with all our products according to the order's country of delivery.
Q

can the xiaomi mi box which is listed for £44 be updated to android 8 or 9.

By 4m44rk4f33l Dec-04/2018 16:10:25

A
Hello 4m44rk4f33l, Thank you for your inquiry.  No,the product does not support OTA upgrade and cannot be upgraded.
Q

Is it availible spanish ?

By Rafael Morales Verónica Nov-24/2018 04:14:56

A
Hello Rafael, Thank you for your inquiry.Language: English 
Q

The language is only English or have Portuguese too?

By Marco Vieira Nov-15/2018 18:56:53

A
Hello Marco, Language is English .
Q

Does this come with a us plug?

By Roland vincent Nov-15/2018 02:17:29

A
Hello Roland,We will send an adapter with all our products according to the order's country of delivery.
Q

Will I get a remote as well?

By Charry Nov-14/2018 16:26:47

A
Hello Charry, Thank you for your inquiry. Yes,it is . Package ContentsPackage Contents: 1 x Xiaomi Mi Android TV Box, 1 x Remote Control, 1 x Power Adapter    
Q

Hi, I would like to purchase this item but - Why can't I use my Gearbest points? Thanks, Glassmile

By glassmile Nov-14/2018 12:15:56

A
Hello Glassmile,To use your points, simply follow the steps below:1) Please add the items you would like to purchase into your shopping bag.2)Click "Proceed to check out".Note that 50 points equal to 1 USD and the value of points cannot be more than 30% of the total product value in one order. Points cannot be used together with coupons. Learn more about points here: http://www.gearbest.com/about/about-points.html?157wrew
Q

Can this product be upgraded from Android 6 to Android Oreo? The language of the product is English?

By Naomi Nov-08/2018 09:25:19

A
Hello Naomi, Yes,the language is english.
Q

does it come with eu power adapter?

By uri Oct-17/2018 10:47:46

A
Hello  Uri,It comes with EU  plug.
Q

Hi, why can't find the TV box the android update when I try?

By Daniel Horváth Oct-16/2018 15:09:17

A
Hello Daniel, Thanks for your inquiry.The product does not support OTA upgrade and cannot be upgraded.