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Customer Questions & Answers

  • All(52)
  • Product Information(47)
  • Stock Status
  • Payment(1)
  • About Shipping(3)
  • Others
Q

which adapter will get ? iam from india ! i need EU

By harshit Dec-06/2018 05:13:53

A

Hello Harshit,


We will send an adapter with all our products according to the order's country of delivery.


Q

can the xiaomi mi box which is listed for £44 be updated to android 8 or 9.

By 4m44rk4f33l Dec-04/2018 16:10:25

A

Hello 4m44rk4f33l, 

Thank you for your inquiry.  

No,the product does not support OTA upgrade and cannot be upgraded.

Q

Is it availible spanish ?

By Rafael Morales Verónica Nov-24/2018 04:14:56

A

Hello Rafael, 

Thank you for your inquiry.

Language: English 

Q

The language is only English or have Portuguese too?

By Marco Vieira Nov-15/2018 18:56:53

A

Hello Marco,
Language is English .

Q

Does this come with a us plug?

By Roland vincent Nov-15/2018 02:17:29

A

Hello Roland,


We will send an adapter with all our products according to the order's country of delivery.


Q

Will I get a remote as well?

By Charry Nov-14/2018 16:26:47

A

Hello Charry, 

Thank you for your inquiry. 

Yes,it is . 

Package Contents

Package Contents: 1 x Xiaomi Mi Android TV Box, 1 x Remote Control, 1 x Power Adapter    


Q

Hi, I would like to purchase this item but - Why can't I use my Gearbest points? Thanks, Glassmile

By glassmile Nov-14/2018 12:15:56

A

Hello Glassmile,


To use your points, simply follow the steps below:

1) Please add the items you would like to purchase into your shopping bag.

2)Click "Proceed to check out".

Note that 50 points equal to 1 USD and the value of points cannot be more than 30% of the total product value in one order. Points cannot be used together with coupons. 


Learn more about points here: http://www.gearbest.com/about/about-points.html?157wrew


Q

Can this product be upgraded from Android 6 to Android Oreo? The language of the product is English?

By Naomi Nov-08/2018 09:25:19

A

Hello Naomi, 
Yes,the language is english.

Q

does it come with eu power adapter?

By uri Oct-17/2018 10:47:46

A

Hello  Uri,


It comes with EU  plug.


Q

Hi, why can't find the TV box the android update when I try?

By Daniel Horváth Oct-16/2018 15:09:17

A

Hello Daniel, 
Thanks for your inquiry.

The product does not support OTA upgrade and cannot be upgraded.

Q

which adapter will get ? iam from india ! i need EU

By harshit Dec-06/2018 05:13:53

A

Hello Harshit,


We will send an adapter with all our products according to the order's country of delivery.


Q

can the xiaomi mi box which is listed for £44 be updated to android 8 or 9.

By 4m44rk4f33l Dec-04/2018 16:10:25

A

Hello 4m44rk4f33l, 

Thank you for your inquiry.  

No,the product does not support OTA upgrade and cannot be upgraded.

Q

Is it availible spanish ?

By Rafael Morales Verónica Nov-24/2018 04:14:56

A

Hello Rafael, 

Thank you for your inquiry.

Language: English 

Q

The language is only English or have Portuguese too?

By Marco Vieira Nov-15/2018 18:56:53

A

Hello Marco,
Language is English .

Q

Does this come with a us plug?

By Roland vincent Nov-15/2018 02:17:29

A

Hello Roland,


We will send an adapter with all our products according to the order's country of delivery.


Q

Will I get a remote as well?

By Charry Nov-14/2018 16:26:47

A

Hello Charry, 

Thank you for your inquiry. 

Yes,it is . 

Package Contents

Package Contents: 1 x Xiaomi Mi Android TV Box, 1 x Remote Control, 1 x Power Adapter    


Q

Can this product be upgraded from Android 6 to Android Oreo? The language of the product is English?

By Naomi Nov-08/2018 09:25:19

A

Hello Naomi, 
Yes,the language is english.

Q

does it come with eu power adapter?

By uri Oct-17/2018 10:47:46

A

Hello  Uri,


It comes with EU  plug.


Q

Hi, why can't find the TV box the android update when I try?

By Daniel Horváth Oct-16/2018 15:09:17

A

Hello Daniel, 
Thanks for your inquiry.

The product does not support OTA upgrade and cannot be upgraded.

Q

this support english language or only chinese in his menu bar

By vinay tyagi Oct-07/2018 19:15:44

A

Hello Vinay, 

Language: English 

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

Hi, I would like to purchase this item but - Why can't I use my Gearbest points? Thanks, Glassmile

By glassmile Nov-14/2018 12:15:56

A

Hello Glassmile,


To use your points, simply follow the steps below:

1) Please add the items you would like to purchase into your shopping bag.

2)Click "Proceed to check out".

Note that 50 points equal to 1 USD and the value of points cannot be more than 30% of the total product value in one order. Points cannot be used together with coupons. 


Learn more about points here: http://www.gearbest.com/about/about-points.html?157wrew


Q

I am from India will this product get delivered here

By Suresh Sep-08/2018 10:08:37

A

Hello Suresh, 
We sent this item to India. You can add the item to your cart first.

Q

Is this product shopping to Brazil?

By Dan Mendes Jun-26/2018 01:36:05

A

Dear Dan,


We can ship it to Brazil.


Q

Hi, When will do shipping process?? Warm Regards, gleb

By gleb Jun-24/2018 10:03:03

A

Hello Ggleb,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here:http://www.gearbest.com/about/shipping-methods.html 

 


Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!