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Customer Questions & Answers

  • All(37)
  • Product Information(34)
  • Stock Status
  • Payment
  • About Shipping
  • Others(3)
Q

Which SD / TF Cards are compatible?

By Andreas Jul-23/2017 12:03:37

A

Hello Andreas,
Please check the SD card here http://www.gearbest.com/memory-cards/pp_420498.html.

Let me know if you need any help.

Q

You say that it receives a TF card till 128 gb. You mean in total, so it can receive a card 64gb?? Or I can put a card 128 gb?

By Ioannis May-24/2017 08:27:35

A

Hello Ioannis,

It supports TF card up to 128GB, therefore you can insert a 64gb card, you can also insert a 128 gb card.


Let me know if you need any help.

Q

You don'T seem to be selleing the keybord on the ictures !

By Pascal Apr-06/2017 21:55:44

A

Hello Pascal, 


You can have a look at the keyboard of this item on http://www.gearbest.com/tablet-accessories/pp_436490.html?wid=21 

Q

Is the keyboard included? If not how much will it be with the one on the image? I would like to make an order, im from Portugal, will I have to pay adition shipping fees?

By Márito Jan-31/2017 02:07:23

A

Hello Márito                                                                              


The keyboard is not included. However, you can purchase this one: http://www.gearbest.com/tablet-accessories/pp_436490.html?wid=21   

                                                                                        You can see the Shipping costs and delivery time during the check out. Steps to follow: 1.Add your product to your cart 2. Enter your delivery country 3. The shipping cost will be displayed automatically.  
The price shown on the on the product page is the item price, shipping cost is not included.
Delivery cost depends on the shipping method on many factors such as weight, shipping time and the destination country.  

Q

Dear Sirs, Can I use the coupon “10% Off All Products for NEW Buyers” for this product (final price 159 E)? Thanks

By Eleni Jan-13/2017 09:23:24

A

Hello Eleni,
The coupon can not be used for flash sale item.

Thanks for understanding.

Q

Just a question abut the OS Systems. 1. Is there an Update to Android 6.xx or will be an Update around to Android 7.xx? 2. What will be happen whenn MSFT will have an Update ore Upgrade for Win 10? KR from Germany Folko

By Valuenaut Dec-28/2016 21:22:49

A

hello Valuenaut,

Notice:
This Android/Windows device is designed to function specifically with the current Android/Windows OS installed on it. Any alterations such as upgrades, modding with custom ROM, rooting or flashing the Android device with other firmware will automatically cause the device experience matters as well as void the device's warranty. Please think twice before operating all these actions.

Q

The tablet's package does not include a charger. Could you recommend me one??? Thanks in advance :)

By christi Dec-14/2016 20:53:00

A

Hello christi,
We will send the adapter according to your country.Please leave a note when you placed the order.

The charger is not included.

Let me know if you need any help.

Q

Can I use this Tablet PC for Illustrator and Photoshop?

By Pedro Taraboulous Dec-13/2016 12:50:57

A

Hello Pedro,

Thanks for your inquiry.

Yes. You can use this Tablet PC for Illustrator and Photoshop,

but maybe the speed will be very slow.

Have a nice one.


Q

Can the device be charged via microUSB?

By RiffKlaW Nov-27/2016 11:07:43

A

Hello RiffKlaW

Thank you for your inquiry.

No, It can only be charged via DC port. 

Thank you, Let me know if you need any help.

Have a nice day!

 


Q

hello, I need keyboard also . How much it cost?? Thank you

By busar770 Nov-24/2016 18:28:24

A

Hello busar770,

We kindly suggest that you can choose this item, please kindly check the link :http://www.gearbest.com/tablet-accessories/pp_436490.html?wid=21 , the price is $39.66 .

Q

Which SD / TF Cards are compatible?

By Andreas Jul-23/2017 12:03:37

A

Hello Andreas,
Please check the SD card here http://www.gearbest.com/memory-cards/pp_420498.html.

Let me know if you need any help.

Q

You say that it receives a TF card till 128 gb. You mean in total, so it can receive a card 64gb?? Or I can put a card 128 gb?

By Ioannis May-24/2017 08:27:35

A

Hello Ioannis,

It supports TF card up to 128GB, therefore you can insert a 64gb card, you can also insert a 128 gb card.


Let me know if you need any help.

Q

You don'T seem to be selleing the keybord on the ictures !

By Pascal Apr-06/2017 21:55:44

A

Hello Pascal, 


You can have a look at the keyboard of this item on http://www.gearbest.com/tablet-accessories/pp_436490.html?wid=21 

Q

Is the keyboard included? If not how much will it be with the one on the image? I would like to make an order, im from Portugal, will I have to pay adition shipping fees?

By Márito Jan-31/2017 02:07:23

A

Hello Márito                                                                              


The keyboard is not included. However, you can purchase this one: http://www.gearbest.com/tablet-accessories/pp_436490.html?wid=21   

                                                                                        You can see the Shipping costs and delivery time during the check out. Steps to follow: 1.Add your product to your cart 2. Enter your delivery country 3. The shipping cost will be displayed automatically.  
The price shown on the on the product page is the item price, shipping cost is not included.
Delivery cost depends on the shipping method on many factors such as weight, shipping time and the destination country.  

Q

Just a question abut the OS Systems. 1. Is there an Update to Android 6.xx or will be an Update around to Android 7.xx? 2. What will be happen whenn MSFT will have an Update ore Upgrade for Win 10? KR from Germany Folko

By Valuenaut Dec-28/2016 21:22:49

A

hello Valuenaut,

Notice:
This Android/Windows device is designed to function specifically with the current Android/Windows OS installed on it. Any alterations such as upgrades, modding with custom ROM, rooting or flashing the Android device with other firmware will automatically cause the device experience matters as well as void the device's warranty. Please think twice before operating all these actions.

Q

The tablet's package does not include a charger. Could you recommend me one??? Thanks in advance :)

By christi Dec-14/2016 20:53:00

A

Hello christi,
We will send the adapter according to your country.Please leave a note when you placed the order.

The charger is not included.

Let me know if you need any help.

Q

Can I use this Tablet PC for Illustrator and Photoshop?

By Pedro Taraboulous Dec-13/2016 12:50:57

A

Hello Pedro,

Thanks for your inquiry.

Yes. You can use this Tablet PC for Illustrator and Photoshop,

but maybe the speed will be very slow.

Have a nice one.


Q

Can the device be charged via microUSB?

By RiffKlaW Nov-27/2016 11:07:43

A

Hello RiffKlaW

Thank you for your inquiry.

No, It can only be charged via DC port. 

Thank you, Let me know if you need any help.

Have a nice day!

 


Q

hello, I need keyboard also . How much it cost?? Thank you

By busar770 Nov-24/2016 18:28:24

A

Hello busar770,

We kindly suggest that you can choose this item, please kindly check the link :http://www.gearbest.com/tablet-accessories/pp_436490.html?wid=21 , the price is $39.66 .

Q

hi what about the battery? i want to know the capacity and time working thanks

By ruben Nov-17/2016 11:18:19

A

Hello ruben
Here is the answer you need: Battery Capacity(mAh): 3.7V/7200mAh

And it can work 1-2 days depending on how you use it.

Thank you for your attention.                                                

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

Dear Sirs, Can I use the coupon “10% Off All Products for NEW Buyers” for this product (final price 159 E)? Thanks

By Eleni Jan-13/2017 09:23:24

A

Hello Eleni,
The coupon can not be used for flash sale item.

Thanks for understanding.

Q

Do you have a DVD player

By Tom Sep-23/2016 05:58:03

A

Hello Tom,

We kindly suggest that you can choose this item, please kindly check the link :http://www.gearbest.com/m-goods-sn-172294301.htm .

Q

Is there inport duty to pay on this product . can you please let me know thanks paul

By Paul Sep-12/2016 13:59:01

A

Hello Paul,
Taxes do not come from us if any. Taxes are beyond Gearbest's control and only depend on the delivery country's regulations and policies. Thanks for your understanding.