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Customer Q&A

  • All(30)
  • Product Information(28)
  • Stock Status
  • Payment
  • About Shipping(2)
  • Others
Q

Hi, I want to buy this product from you can you send the product outside our country but not allowed to bring a phone anyway ?

By Muhammet Mustafa Gunaltin Jan-25/2017 00:19:01

A

Hello Muhammet,

Thank you for your inquiry.

In this way, you will need to contact your local customs office about it before making the order.

Thank you, Let me know if you need any help.

Have a nice day!


Q

This phone work in Cyprus ? Thank you Giorgos Panayi

By giorgos Jan-21/2017 07:17:17

A

Hello giorgos,

Thank you for your inquiry.

It is unlocked for Worldwide use. Please ensure local area network is compatible. Click here:http://maps.mobileworldlive.com/ for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.

Thank you, Let me know if you need any help.

Have a nice day!


Q

Does it work on any carrier in the U.K

By Liam Jan-16/2017 03:20:55

A

Hello Liam,
Unlocked for Worldwide use. Please ensure local area network is compatible. click here for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.


http://maps.mobileworldlive.com/


Network: 
GSM B2/B3/B8 CDMA 2000/1X BC0
WCDMA B1/B2/B5/B8 TD-SCDMA B34/B39
FDD-LTE B1/B3/B5/B7/B8 TD-LTE B38/B39/B40/B41(2555-2655MHz)

Q

Does ti work in Colombia ?

By Jairo Jan-16/2017 01:19:44

A

Hello Jairo
Unlocked For Worldwide use.Please ensure local area network is compatible for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.

Have a nice day!

Q

Does it work in Colombia ?

By Jair Jan-16/2017 01:09:26

A

Hello Jair
Unlocked For Worldwide use.Please ensure local area network is compatible for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.

Have a nice day!

Q

does it have portuguese option?

By Francisco Vieira Jan-08/2017 20:20:07

A

Hello Francisco,
Sorry I am afraid not

It supports Language: English, Chinese, Traditional Chinese  only

I suggest http://www.gearbest.com/cell-phones/pp_470615.html


Q

Supports the Spanish language?

By Elister Dec-22/2016 17:41:57

A

Hello Elister, 


Thank you for your inquiry.

I am sorry it doesn't support Spanish language.

Q

Hello, I was wondering if the product comes with the adapter to Brazil

By Tatiana Dec-18/2016 12:22:31

A

Hello Tatiana,

It will come with an adapter, then you can use it in your country.

Q

hey, can i use this phone in Dominican Republic?, and what are the diferents with the note 4?

By jairo Dec-16/2016 18:08:11

A

Hello Jairo.

Yes, you can use it in your country.
The difference is this version smartphones has built-in Chinese applications.

Q

Hi, does it support Lithuanian language?

By Rimas Dec-13/2016 19:20:00

A

Hi Rimas,


Thank you for your inquiry.

I am so sorry that id dose not support Lithuanian language.

Language: English, Chinese, Traditional Chinese 

Have a nice day!

Q

This phone work in Cyprus ? Thank you Giorgos Panayi

By giorgos Jan-21/2017 07:17:17

A

Hello giorgos,

Thank you for your inquiry.

It is unlocked for Worldwide use. Please ensure local area network is compatible. Click here:http://maps.mobileworldlive.com/ for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.

Thank you, Let me know if you need any help.

Have a nice day!


Q

Does it work on any carrier in the U.K

By Liam Jan-16/2017 03:20:55

A

Hello Liam,
Unlocked for Worldwide use. Please ensure local area network is compatible. click here for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.


http://maps.mobileworldlive.com/


Network: 
GSM B2/B3/B8 CDMA 2000/1X BC0
WCDMA B1/B2/B5/B8 TD-SCDMA B34/B39
FDD-LTE B1/B3/B5/B7/B8 TD-LTE B38/B39/B40/B41(2555-2655MHz)

Q

Does ti work in Colombia ?

By Jairo Jan-16/2017 01:19:44

A

Hello Jairo
Unlocked For Worldwide use.Please ensure local area network is compatible for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.

Have a nice day!

Q

Does it work in Colombia ?

By Jair Jan-16/2017 01:09:26

A

Hello Jair
Unlocked For Worldwide use.Please ensure local area network is compatible for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.

Have a nice day!

Q

does it have portuguese option?

By Francisco Vieira Jan-08/2017 20:20:07

A

Hello Francisco,
Sorry I am afraid not

It supports Language: English, Chinese, Traditional Chinese  only

I suggest http://www.gearbest.com/cell-phones/pp_470615.html


Q

Supports the Spanish language?

By Elister Dec-22/2016 17:41:57

A

Hello Elister, 


Thank you for your inquiry.

I am sorry it doesn't support Spanish language.

Q

Hello, I was wondering if the product comes with the adapter to Brazil

By Tatiana Dec-18/2016 12:22:31

A

Hello Tatiana,

It will come with an adapter, then you can use it in your country.

Q

hey, can i use this phone in Dominican Republic?, and what are the diferents with the note 4?

By jairo Dec-16/2016 18:08:11

A

Hello Jairo.

Yes, you can use it in your country.
The difference is this version smartphones has built-in Chinese applications.

Q

Hi, does it support Lithuanian language?

By Rimas Dec-13/2016 19:20:00

A

Hi Rimas,


Thank you for your inquiry.

I am so sorry that id dose not support Lithuanian language.

Language: English, Chinese, Traditional Chinese 

Have a nice day!

Q

Is it possible upgrade to MIUI8 ?

By Dmitry Dec-11/2016 19:22:33

A

Hello Dmitry,

It is not possible to update.

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

Hi, I want to buy this product from you can you send the product outside our country but not allowed to bring a phone anyway ?

By Muhammet Mustafa Gunaltin Jan-25/2017 00:19:01

A

Hello Muhammet,

Thank you for your inquiry.

In this way, you will need to contact your local customs office about it before making the order.

Thank you, Let me know if you need any help.

Have a nice day!


Q

Hi, how much time it takes from paymant to shipping?

By Oleg Sep-16/2016 06:19:02

A

Hello Oleg,
We generally require between 3-7 business days to arrange shipment upon payment. The exact processing time varies depending on the item.
Please refer to our shipping estimation below:
A. Expedited Shipping: Around 3-7 business days to arrive.
B. Standard Shipping: Between 7-10 business days to be delivered.
C. Flat Rate Shipping: Between 10-25 business days to be received.
For more shipping details http://www.gearbest.com/about/shipping-methods.html

Be the FIRST to Ask a question. Want G Points? Just Write a Review!