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Customer Questions

  • All(83)
  • Product Information(67)
  • Stock Status(2)
  • Payment
  • About Shipping(9)
  • Others(5)
Q

Can the product come next week? What kind of cargo will it bring?

By hüseyin Aug-02/2017 13:31:38

A
Hello hüseyin,The shipping time depends on the shipping method selected during the checkout. We have 3 methods of shipping items to you, please see the estimated delivery times below: 1) Expedited Shipping: 3-7 business days 2) Unregistered Air Mail & Registered Air Mail: 10-40 business days3) Priority Line: 5-25 business days (Only available for certain countries)For more information on our shipping methods, please see here: http://www.gearbest.com/about/shipping-methods.html   
Q

Would you send the product as a gift?

By hüseyin Aug-02/2017 12:25:44

A
Hello hüseyin, We are sorry, however, due to customs regulations we cannot declare a lower value on the invoice or declare the item as a gift.Please see our FAQ's about tax here: http://www.gearbest.com/about/faq.htmlKindly also see our terms and conditions here: http://www.gearbest.com/about/terms-and-conditions.html
Q

Bonjours j'ai vue votre annonce et sa plus je voudrais faire une vidéo sur ma chaîne comme un umboxin un test et autres. mais je n'ai pas l'argen pour l’avoir je contiens un chaîne YouTube de plus de 1400 abonner ci vous vouler bien ou ci vous vouler pas dit le voi a cette emai : tontonjaki37@gmail.com Merci cordialement XVC GLITCHEUR

By XVC GLITCHERU Jul-23/2017 21:03:44

A
Hello XVC,Please kindly contact our Youtube team via email here:  youtube@gearbest.com.
Q

Do you sell extra battery chargers (US version) for this model? Where can I find it for sale on your web site?

By Rich Jul-19/2017 02:48:56

A
Hello Rich, Currently there is no extra battery chargers for this model.Thank you for your inquiry.
Q

Does windows 10 come with the original key enabled?

By Daniele Jul-15/2017 20:51:49

A
Hello Daniele,Yes, it have been actived of windows. Let me know if you need any further assistance. 
Q

Can YEPO 737S connect to 5GHz wiifi networks to reach speeds above 100 mbps? Thanks.

By Alex Jul-12/2017 10:11:42

A
Hello Alex, Thanks for your inquiry.Sorry, the item cannot connect to 5GHz wiifi networks to reach speeds above 100 mbps.
Q

How much is the lenght of YEPO logo?

By Lenght of lYEPO logo Jul-10/2017 10:08:32

A
Hello Lenght, It is about 4.7cm long.Thank you for your inquiry.
Q

Is there a way to adjust keyboard sensitivity

By Christine M. Storm Jul-04/2017 00:07:47

A
Hello Christine, No. The sensitivity of the keyboard is unable to be adjusted.Thank you for your inquiry.
Q

Boa noite notei que para o brasil vocês cobram R$ 202,00, gostaria de saber qual a modalidade de envio? DHL Exprees? ou encomenda normal?

By Robson May-29/2017 01:50:11

A
Hello, RobsonThank you for the inquiry.For Brazil customers, Expedited shipping will cost 67.35 USD.Please feel free to contact us if you have additional questions.
Q

Hi, whats the spec? 128gb ssd and 4gb ram? can you provide windows 10 pro operating system?

By elson May-26/2017 08:13:22

A
Hello elson, OS: Windows 10                                                  RAM: 4GB                                                  Hard Disk Memory: 128GB EMMC                   Please contact us at any time if you require further assistance.