All
Product keywords
Please enter the email address account

Customer Questions

  • All(217)
  • Product Information(133)
  • Stock Status(15)
  • Payment(5)
  • About Shipping(37)
  • Others(24)
Q

What is the invoice value for tax calculation when shipping via DHL? taxes in Colombia are extremely high

By Daniel Dec-19/2019 00:35:04

A
Hello Daniel, Normal price
Q

Is It valid for Italy? like 220v and so on?

By Andrea Lazzarino Sep-01/2019 23:00:40

A
Hello  Andrea,It can be used in Italy.
Q

Can you tell me if this will work with xiaomi gateway with mainland China version?

By Daniel Pereira Aug-29/2019 18:04:21

A
Hello Daniel, Yes, it works with xiaomi gateway with mainland China version.
Q

Is this the version 2 or 1?

By Daniel Pereira Aug-29/2019 18:02:48

A
Hello Daniel, It is the version 1.
Q

Roborock S50 smart robot vacuum cleaner from Xiaomi second generation- can I use the mop function without hooking up the WIFI smart phone connection?

By Jim Workman Aug-21/2019 17:43:59

A
Hello Jim, Yes, you can use the mop function without hooking up the WIFI Smart phone connection.
Q

Is ti the original Xiaomi Mi Smart Robot Vacuum?Is it 110v?or 220v?

By Thiago Jul-13/2019 20:51:17

A
Hello Thiago,It is original.110V-220V.
Q

Is it the original Xiaomi Roborock S50 ?Is it 110v? or 220v?

By Thiago Jul-13/2019 20:48:53

A
Hi Thiago, Input Voltage (V): 100 - 240VMake sure this product is original.Please feel free to buy at any time.
Q

hi does this vacum wrk with Australian power 240v. And does it come with an Australian adapter?

By Chris Feb-06/2019 22:13:03

A
Hello Chris,The Input Voltage (V) is between 100 - 240V .We will send an adapter with all our products according to the order's country of delivery.
Q

hello when you will have this again?

By Tiago Jan-07/2019 16:06:21

A
Hello Tiago,We are very happy to tell you that this product is in stock.You are welcome to buy on our website.
Q

hy. i want to know what is your shipping method? i don't want fast shipping like DHL or DPD because they put me to pay VAT, which is a lot. is there any other shipping method to send it some chinese post or some sweedish on poland post, i don't care about 3-4 weeks shipping, i just don't wanna pay extra taxes in my country. thank you.

By jay Dec-23/2018 09:10:57

A
Hello jay,The shipping time depends on the shipping method selected during the checkout. We have 3 methods of shipping items to you, please see the estimated delivery times below: 1) Expedited Shipping: 3-7 business days 2) Unregistered Air Mail & Registered Air Mail: 10-40 business days3) Priority Line: 5-25 business days (Only available for certain countries)For more information on our shipping methods, please see here: http://www.gearbest.com/about/shipping-methods.html