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Customer Q&A

  • All(44)
  • Product Information(37)
  • Stock Status
  • Payment(1)
  • About Shipping(2)
  • Others(4)
Q

Is CACGO K89 can be wear during swimming ,what is the meaning of water resistant for living

By ismail Sep-13/2018 09:30:54

A

Hello Ismail,


Please note that it can be waterproof in daily life.

Q

Whatsapp works in this smartphone ?

By Rabreves Jun-30/2017 18:25:46

A

Hello Rabreves,
This item can push SMS, WhatsApp, Facebook, Twitter, Gmail, E-mail, real-time weather condition, etc. 

Q

Can this only be used with IOS 7 other than Android ??

By afraq2821 Jun-24/2017 10:42:18

A

Hello afraq2821, 



Compatible OS: Android,IOS 
Compatability: Android 4.3 / iOS 7.0 and Above Systems 

Q

can i answer my phone call and talk with it?

By AmirHossein Jun-22/2017 13:11:55

A

Hello AmirHossein,
No ,it can not .

Q

can i answer my phone call and talk with it?

By AmirHossein Jun-22/2017 13:11:53

A

Hello AmirHossein,
No ,it can not .

Q

Hello, can it display google maps on the watch when i use it on my phone ? And can i install more apps or languages ?

By kyriakossl1990 Jun-18/2017 20:27:42

A

Hello kyriakossl1990, 
Thanks for your inquiry.


Please note that it can't be install the app on the watch.

Q

dear, what is mean Water resistance for living?

By Radoslav Jun-09/2017 20:08:16

A

Hello Radoslav, 
Thanks for your inquiry.


Please note that it can be waterproof in daily life.

Q

Will I be able to buy a second charger cable?

By Shang Jun-07/2017 13:08:51

A

Dear Shang,


We are sorry to tell you we do not sell the extra charger cable separately.


If you have an after-sale issue, please open a ticket in your account and resolve your problem in the ticket center.


How to open a ticket:

Login to your account--Find "My Tickets" option,then click on it--Fill in relevant information and submit it.


Thank you for your collaboration.


Q

is voice recorder quikly accessed

By graham clark Apr-28/2017 17:44:12

A

Hello graham,


The voice recorder is unable to be quickly accessed.

Q

In Belarus, there is a customs restriction on the cost of international shipments of $ 23. You could not specify the customs value of $ 20 when sending the parcel. I hope for your help and understanding. Immediately after your positive reply, I will buy your item at the cost indicated on the website.

By Vladimir Apr-26/2017 21:33:25

A

Hello Vladimir,


If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Q

Is CACGO K89 can be wear during swimming ,what is the meaning of water resistant for living

By ismail Sep-13/2018 09:30:54

A

Hello Ismail,


Please note that it can be waterproof in daily life.

Q

Whatsapp works in this smartphone ?

By Rabreves Jun-30/2017 18:25:46

A

Hello Rabreves,
This item can push SMS, WhatsApp, Facebook, Twitter, Gmail, E-mail, real-time weather condition, etc. 

Q

Can this only be used with IOS 7 other than Android ??

By afraq2821 Jun-24/2017 10:42:18

A

Hello afraq2821, 



Compatible OS: Android,IOS 
Compatability: Android 4.3 / iOS 7.0 and Above Systems 

Q

can i answer my phone call and talk with it?

By AmirHossein Jun-22/2017 13:11:55

A

Hello AmirHossein,
No ,it can not .

Q

can i answer my phone call and talk with it?

By AmirHossein Jun-22/2017 13:11:53

A

Hello AmirHossein,
No ,it can not .

Q

Hello, can it display google maps on the watch when i use it on my phone ? And can i install more apps or languages ?

By kyriakossl1990 Jun-18/2017 20:27:42

A

Hello kyriakossl1990, 
Thanks for your inquiry.


Please note that it can't be install the app on the watch.

Q

dear, what is mean Water resistance for living?

By Radoslav Jun-09/2017 20:08:16

A

Hello Radoslav, 
Thanks for your inquiry.


Please note that it can be waterproof in daily life.

Q

is voice recorder quikly accessed

By graham clark Apr-28/2017 17:44:12

A

Hello graham,


The voice recorder is unable to be quickly accessed.

Q

Hello Team, I have a question about the connction with smart watch -->smartphone. 1.When I tap the option "find my devic" (just to test it), I receive a message "Connect with phone in app first", but in my phone there is no app like this, there is nothing also in "Fundo Wear". Why is not working? Best Regards, Stefan Iliev

By Илиев Mar-09/2017 14:58:53

A

Hello Илиев,

Thank you for your inquiry.

The app is Fundo Wear. You can check the link here to scan the code: http://prntscr.com/elb1dj . Please just do it step by step.

Please feel free to contact us if further questions.Thank you for your attention.


Q

Can I swim with this watch ?

By NIkola Mar-04/2017 14:48:00

A

Hello NIkola,

Thank you for your inquiry.

Water resistance for living.

It cannot support to wear it when you are swimming.

Please feel free to contact us if further questions.Thank you for your attention.


Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

Payment can only be made by Paypal? Is there any other ways?

By San Naing Tun Mar-05/2017 01:56:38

A

Hello San
Our website accepts following safe and secure payment methods:
1.PayPal
2.Pay by credit card directly
3.Pay by credit card via PayPal
4.Wire Transfer
5.Western Union
6.Pay by Boleto Bancario via Ebanx
Available payment methods depends on where are you from. Please add items to cart, click"proceed to checkout",then choose the destination country to check it.
If you pay by Wire Transfer,Western Union,please contact us for further details.

Q

In Belarus, there is a customs restriction on the cost of international shipments of $ 23. You could not specify the customs value of $ 20 when sending the parcel. I hope for your help and understanding. Immediately after your positive reply, I will buy your item at the cost indicated on the website.

By Vladimir Apr-26/2017 21:33:25

A

Hello Vladimir,


If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Q

Boa tarde. Gostaria de saber se há a possibilidade de compra com a opção de código de rastreamento. Para que eu possa acompanhar o envio

By Rafael Augusto Mar-15/2017 19:09:47

A

Hello Rafael,
In this case, when you check out, please choose choose registered shipping, priority shipping and expedited shipping.

All of these shipping method can be tracked after we ship out your order.( after we ship out your order, you will get an email from us, there is a tracking number and tracking site)


Q

Will I be able to buy a second charger cable?

By Shang Jun-07/2017 13:08:51

A

Dear Shang,


We are sorry to tell you we do not sell the extra charger cable separately.


If you have an after-sale issue, please open a ticket in your account and resolve your problem in the ticket center.


How to open a ticket:

Login to your account--Find "My Tickets" option,then click on it--Fill in relevant information and submit it.


Thank you for your collaboration.


Q

Will I be able to buy a replacement strap?

By shirley Hubbard Mar-14/2017 12:17:16

A

Hello shirley


Thank you for your inquiry.

http://www.gearbest.com/watch-strap-_gear/, for your reference.  

Thank you, Let me know if you need any help.

Have a nice day!


Q

Funciona con Iphone???

By Jose Verdu Feb-21/2017 17:12:29

A

Hello Jose,
Yes, it works with Iphone.

Q

Hi! What's the lenght of the band? Is it adjustable?

By Ragnar Olav Tvedt Nov-27/2016 20:21:25

A

Hello Ragnar,

Thanks for your inquiry.

Here is the band size: 25 x 2.2 cm / 9.84 x 0.87 inches. Yes, it is adjustable.